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    Roncone Tinou T Ms DDS

    3.0 (2 reviews)

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    2 years ago

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    Helen H Im, DDS

    Helen H Im, DDS

    4.0
    (51 reviews)
    10.8 mi

    Very expensive, and when the work failed, accountability was not there…read more I had a crown placed on tooth 19 on 12/23/2025. After placement, I continued having pain and cold sensitivity, and I raised concerns before any root canal was done that the crown was not contacting or functioning correctly. Multiple adjustments were made, but the problem was not resolved. I was then told to proceed with a root canal, and after that the crown still was not functioning properly. The end result was a crown with no proper occlusal contact that was not functional for normal chewing. Dr. Im also stated in writing, "You won't need a new crown" and "We do not remake crowns (my crowns) after root canal treatment." Despite all of that, Dr. Im refused to replace the crown or issue a refund. In my experience, the office felt more sales oriented than patient outcome oriented, and I was not comfortable with how far discussions went beyond the core dental issue I came in to address. I have filed complaints with the Dental Board of California and the California Attorney General.

    I called in because I suspected I had a severe tongue tie and they made me an appt to see the…read moredentist. The experience was bizarre. First of all it took wayyy too long (I was there over 2 hours) just for a consult - no cleaning or anything. It was totally disorganized - they were having me fill out a million forms on paper then the same forms on a digital screen which took so long and I had to stop to start the appt. Dr Im would have kept me even longer and acted annoyed I had to leave after 2 hours 15 minutes. Secondly, Dr Im has a strange bedside manner. She didn't really "diagnose me" - she just rambled about tongue ties and kept pulling up screenshots on her computer to show me. It was a disjointed "presentation" not a diagnosis and I was entirely unclear what did or didn't relate to me. I kept asking questions to clarify and she would answer nonsensically so I kept getting more confused. Her assistant took about a thousand high res images and a scan of my skull. With no physical examination or further follow up using an explorer tool to tap on my teeth and feel for irregularities, she then declared I had "leaky fillings" and dental decay. She didn't tell me which specific teeth were supposedly experiencing these issues. I explained I had just last month had a dental exam and x rays and was cleared with no issues. She stated that you wouldn't see the decay on X-rays, only on her amazing cameras but assured me it could be reallyyy bad underneath (wouldn't you see it on the X-rays then?). She scoffed at the idea that a dentist can diagnose teeth unless they have her expensive camera set up. I think it's suspect she didn't ask to review my recent X-rays and simply dismissed them outright. IMO it is highly unusual and not best practice for a dentist to rely only on images, even high-resolution ones, to diagnose the condition of a filling. She appeared to have a bias towards technology, and came across as overly reliant on her camera system. My spidey senses were going off like crazy. After wasting my time she ended by saying I'd need to make an appt with their myofunctional therapist for an evaluation - why wasn't I sent there first? I didn't need a dental evaluation - I was looking for a tongue tie evaluation. I called my dentist and reported what they said about my teeth and they had me come back free of charge and my dentist said "your teeth are fine. No cavities. The fillings aren't cracked. You want to keep them as long as possible and avoid messing with them when not necessary." I found another dental office that, when I called, directed me to their myofunctional therapist directly for a consult. I'm so glad I didn't end up using Dr Im for my tongue tie. As others say be very very careful if you go here... and if she says you need a gazillion new fillings get another opinion!

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    Vineyard Dental Group - Temecula

    Vineyard Dental Group - Temecula

    4.9
    (304 reviews)
    12.4 mi
    30 years in business
    Locally owned & operated

    Stellar Staff, Stunning Space, and Superb Care!…read more I have been a patient of Vineyard Dental Group for many years now, and I can confidently say I always receive the absolute best service and care. From the start, the experience is seamless and there is always plenty of parking available in the parking lot. The front desk staff are incredibly friendly, efficient at checking patients in, and always happy to answer any questions. A massive shoutout to Dr. Will, who helped plan and perform my Invisalign dental care plan. He is fantastic! Throughout the entire process, he was incredibly patient, sympathetic, and knowledgeable about both the procedure and the subsequent maintenance/upkeep. He never rushed me and took the time to answer every single one of my questions and concerns. If you are looking for a dentist, book an appointment ASAP! Their schedule gets full fast for a reason!

    I've had great experiences with the hygienist and the dentists have always been very nice…read more That being said I've now had two occurrences where treatment wasn't handled properly. I had a filling on a tooth and pointed out during the exam visit another tooth that appeared dark and was told it was fine, come around to my 2nd annual visit the hygienist pointed the same dark tooth out and now I have another cavity that needs to be filled. Previously I had a tooth that had a deep cavity and they attempted to just fill it when in reality had to get a root canal done, and inevitably got a root canal by another dentist because the pain had become unbearable, also costing a ton of money out of pocket. I've initially had a good experience but these last two major issues have made it so I'm considering other places.

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    Vineyard Dental Group - Temecula
    Vineyard Dental Group - Temecula
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    Roncone Tinou T Ms DDS - oralsurgeons - Updated July 2026

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