Roneyyyyyyyy! What a guy. Love when he goes: "one or two? three or four? five or six?" Pretty…read moreamazing. The office is squeaky clean and the workers are super kind and helpful. The only downside is that it can get really crowded in there so the wait can be quite a while. Plus, they don't validate for parking (even though it's usually only a few dollar max).

Took my 82 year old dad here for an eye appointment and also had an appointment myself and I was…read morereally impressed with the staff and Dr Cherilyn Lai. They have this cool retina scanner that you can pay extra for to get a better map of it, seemed pretty nifty! Dr Lai was very helpful and patient with any questions I had and everyone was really professional and nice with us. Their COVID practices seemed good too. Would highly recommend this place and intend to go here regularly for our yearly checkup! Oh one other thing, I have a weird issue with the drops that dilate your pupils. In the past when i got them I would be dilated and spacey looking for 48 hours. I told Dr Lai this and she used much weaker drops and it helped a lot! My appointment was at 10am and by 10pm my eyes were almost back to normal which is a huge improvement from other times. Thanks!!

Very disappointed today. I had been seeing one of the doctors here (soon to retire) who merged his…read morepractice with their so that his patients would continue to get good care. Been seeing him for many, many years and was always highly pleased. Went in today for my annual eye exam and I needed new glasses. AFTER everything is done, the staff presents me with a bill for over $800 (apparently they no longer take Medicare and/or my Advantage plan)!!! I went straight home and called my Advantage provider. Then went back to the Optometrist's office -- had them cancel my credit card charge for the $800+ and just give me the prescription for the glasses I need. For some reason, they still wanted to charge me $100.......... Went to another Optometrist a couple of miles away, ordered my new glasses (which will be here in 1/2 the time as MidPacificEyecare) and it is ONLY costing me about $125........what a rip off!!!!

Highly recommend! Our family loves Dr.Tom. He's fast and efficient. He carries a good selection of…read moreframe choices and our orders always arrive quickly! Book your appointment, you wont regret it :)

Dr Tom very patient and very nice. I picked the funny frame he just advice me to choose another…read moreone. He explain to me the machine he going to use for exam my eyes. Very nice and the office very clean.

Immoral, threatened and assaulted me female, refused service requested, yeah wrong prescription…read morewouldn't correct it, still charged insurance company l Caution you can do better complete waste of time and money and disrespect to your insurance company

Wonderful caring physician and long time Kailua resident. Member of the Castle Medical Center…read moreophthalmology group.

Very friendly and thorough. He takes the time to review everything you should know regarding your…read moreeyes. I am glad I found him and will continue seeing him for my vision care.

I had a great experience here! I have tricare select so I came for my annual exam and everyone was…read moresuper nice and there was no problems with insurance. They also have a cool new high tech machine that takes a picture of the back of your eye (for an extra $40) which is an alternative to getting your eyes dilated. There is street parking or a very short walk from the parking garage.

Finally -- Clear Vision and Freedom Again, Thanks to Dr. Liz!…read more After LASIK, I enjoyed 14 years of crystal-clear vision -- but when that started to fade, it felt like someone flipped a switch. My distance vision blurred, and while I was still "legally" able to drive (which was shocking!), it was nowhere near the sharpness I had grown used to. Glasses gave me better vision than ever, but they came with constant inconvenience: pain behind the ears, fogging, endless cleaning, and limitations on hiking or adventuring -- especially in the rain. Contacts were a disappointment. My previous doctor tried several brands and prescriptions, but nothing came close to the clarity of glasses. After two years and a barely touched 90-day supply, I accepted what I was told: "You'll never see the way you do with contacts again. Welcome to old age." Enter Dr. Liz at Island Girl Eye Care, and everything changed. She was determined to help me see clearly again -- and she delivered. Even the first set of lenses she fitted me with outperformed everything I had previously tried. But instead of settling, she encouraged me to keep fine-tuning for the best possible result. Appointment after appointment, her passion and persistence shone through. Dr. Liz is not only an exceptional optometrist -- she's a one-woman powerhouse who runs her business with more care and expertise than many corporate practices with large staffs. She invests in her education, attending multiple conferences on weekends, then returns to serve her patients with warmth, skill, and genuine connection. Talking to her feels like chatting with a friend who also happens to be a brilliant eye doctor. I now have contacts that give me nearly the same vision as my glasses, and my adventurous spirit is back. If you're searching for someone who truly listens, refuses to settle, and is dedicated to giving you the best vision possible -- you're doing yourself a disservice if Dr. Liz isn't your go-to eye care specialist.

My trip to Hawaii was unexpectedly extended and I ran out of contact lenses. I can't thank Dr…read more Mclemore enough for seeing me and helping me out on super short notice. If I ever move back and you take my insurance, I would look to establish my eyecare with you. Also, I thought it was very cool that you answered your phone while paddleboarding before work. THANK YOU SO MUCH!

I have had some eye concerns for the past few weeks. My previous ophthalmologists was scheduling…read moreappointment in May 2023 and I just did not want to wait so long. I heard some good comments about Dr. Chang at Eye Doctors Hawaii so I called to schedule an appointment. You will need to have a referral from your primary care physician. I was pleasantly surprised to get an appointment scheduled in the next two weeks with Dr. Chang. Ester who is the office administrator then called me back after a few days and asked if I could make an earlier visit due to another cancellation. I arrived this afternoon at their Hawaii Kai Corporate Center. There is ample parking and a nice short stroll through the beautifully landscaped grounds to their office. I was asked to fill out some forms then was called into the exam rooms by Sung who is one of the medical assistants there. She was very friendly and pleasant. She explained all of the tests and procedures she was performing on me for the eye exams. Dr. Chang is very professional, explained everything about my exam to me in detail and asked if I had any questions. The office is spacious with a friendly staff of assistants. I had a very good visit to Eye Doctors Hawaii and will highly recommend Dr. Chang and his staff for anyone needing eye health services.

Absolutely horrific. After everything else I had ordered glasses with them because they were not…read moregiving me proper info to go elsewhere and I just wanted to see. 7-10 business days... on day 10 I called "I don't have any notes saying you ordered glasses". Office manager writes later "there was a scratch and we had to reorder, another 3 days". Pick up my progressives and put them on. Almost fall to my knees the first day from nausea. I went back and was told they're almost a cm off. Doesn't sound like much, but this is a Google search about 1 cm error: A 1 cm (10 mm) pupillary distance error in progressive lenses is considered very severe and far outside accepted standards; it will almost always require a remake of the lenses.[lensmartonline +1] What the usual tolerance is * For progressives, the ANSI Z80.1 standard says the fitting cross (where your eye is meant to align) should be within about 1 mm of the specified monocular PD. (My glasses were 10x outside of standard error!!!). STAY AWAY FROM THIS OFFICE.

Awesome service, very helpful and super friendly. I lost my contact visiting from out of town and…read morethey were able to help me get a new one.

Dr. Matsuda and the staff at the Windward Vision Center in Kailua are very kind, welcoming and…read moreprofessional. A visit at this office is always a fun and excellent experience. I'm so glad I got a recommendation more than 20 years ago and will never change to an other office.

Provided excellent care and office staff is welcoming and helpful. Recommended to family and…read morefriends!

Dr Randell is one of the kindest physicians I've met! He has the best bedside manner.read more

My first time here yesterday was such an amazingly wonderful experience !! Everyone here was so…read moreextremely l pleasant and helpful !! From the girls doing the pre tests to the girl helping me to pick my frames !! The doctor was awesome too Never expected a place inside a mall to be so wonderful !! (My last eye doctor was a private practice) I highly recommend this place ‼

BEWARE!! My kapuna mom has been going to this store for years with no complaint until recently…read more Typically, she goes in every year with her old frames (that she really liked) and has new lenses put in. This year when she picked up her glasses, they were the correct lenses but in a different/new frame. When she brought it to their attention, they said it was the same frame even though they were clearly not. They made her feel like she had no recourse and is now stuck with glasses she doesn't like.