This was my first visit (and probably my only visit) to the Straub Benioff Medical Center - Hawai'i…read moreKai Clinic because my GYN, whom I've been a patient of for the past 30-plus years, had transferred from Kapi'olani Medical Center on Honolulu's Punahou Street. Admittedly, since moving into the Kaka'ako neighborhood, I've been spoiled by the short 2-mile drives from my home to Kapi'olani Medical Center, where my women's health care physicians are located. In the past, I've never had to travel any further than 8 miles to Kapi'olani Medical Center. However, because I was still recovering from my total knee replacement surgery, which was done in late July, I had to reschedule my annual September exam for my lady-bits to December. In June, when I called the women's health clinic to reschedule the yearly exam, the receptionist notified me that my GYN (Dr. Gary Kimoto) was transferring his practice to the Straub Benioff Medical Center - Hawaii Kai, and that scheduling patient visits past September wasn't available yet. The receptionist recommended that I call again in September to check availability for December. Of course, his office did inform me there were several other physicians within the Kapi'olani Women's Health Clinic who I could select for either an earlier appointment in October or November at the convenient Honolulu medical center, but, since I wasn't in a rush for an appointment and out of respect, I preferred to have Dr. Kimoto provide a referral. Anyway, I got the directions to this Hawai'i Kai Clinic from one of the receptionists, who gave succinct instructions to drive and turn left onto Lunalilo Home Road from Kalaniana'ole Highway, turn into the driveway and parking lot where the Taco Bell is located, and look towards the mountainside of the parking lot for the covered walkway. Fortunately, we had a 30-minute leisurely drive to East O'ahu during mid-morning, didn't encounter heavy traffic, and arrived 20 minutes before the anticipated check-in time. Upon entering the clinic, five receptionists were either handling phone calls or attending to walk-in patients. One of the friendly receptionists greeted me, and I informed her of my appointment time and provided her with my identification and medical insurance cards. She verified that all the information was on file and pointed towards the patient lobby on my left. I waited no longer than 15 minutes when Dr. Kimoto's nurse assistant, Victoria, came out to escort me to an examination room. While following her from the lobby to the exam rooms, I started to feel like I was in a labyrinth and did my best to look for clues that would lead me out. Unlike sitting in a cold examination room at the medical center while having my vitals taken and verifying my medical information, the exam room was comfortable, warm, and cozy. I was so relaxed that even my blood pressure and pulse rate, which are usually elevated due to "white coat syndrome," were at low levels like when I was an avid runner. LOL! If I lived in East O'ahu and needed convenient, compassionate, and quality health care with friendly service, I'd recommend this clinic. However, I don't know whether this clinic is equipped to handle major medical emergencies or procedures.

Called to schedule an appointment for my mom. A woman named Penny was super condescending and rude…read more Anyway, she just went on to say that the first available appointment was in July. I said ok and as she was scheduling, she then said actually September, oh no actually October. Seriously??? The first available appointment is in October??? That's in 7 months!! That is so ridiculous. Who do they think they are?? I scheduled anyway. Then I called Queens medical in Hawaii kai and their first available was next week!! Obviously we are going there and the gentleman helping me was super polite and respectful. Do better Straub.

Dr. Fong was so pleasant and very professional. She demonstrates that she cares and is very…read morecompassionate. Following a very invasive procedure, she checked on me before, then after the procedure. Responded to concerns in a timely manner. I highly recommended using her services.

Is it me? The…read moreophthalmologist, Amelia Fong, answered all my questions. Eyes are fairly healthy for my age. Thought it was going well. She said I didn't have to come back for another year. Yearly check ups are the standard. Unlike another opthalmologist who wanted me to come back every six months without ever indicating I had a problem. Felt like my insurance was being milked. Checking out, the clerk tells me "The doctor said you can visit any doctor in a year." I was confused. Thought I just heard her say to come back in a year. Asked why I couldn't return here. Was told the doctor is very busy. Odd, because I got this first appointment in a week. Insisted on making the first available appointment fifteen months from now. If the waiting room had been empty, might have been less polite about it. Couldn't help but think this was the classic bum's rush. Did I not meet the practice demographic? Did I ask too many questions? Something wrong with my insurance? Or did the clerk take a dislike to me? Rude staff have driven me away from a number of physicians. Asked friends, including a medical professional, and none ever had that happen. As a feminist since age 5, I prefer to patronize women businesses. And for a host of reasons, I prefer women medical professionals to male. But, considering problems with the last two female ophthalmologists, maybe I should be less exclusive. Just so you know.

Mahalo nui loa to the helpful staff at Jenkins Eye Clinic and especially to Dr. Neda Nikpoor. I was…read morereferred to the clinic and I emphatically recommend Jenkins Eye Clinic and Dr. Nikpoor. The vision in my right eye began diminishing nearly two years ago. At first it felt like I was seeing the world through plastic wrap smeared with bacon grease; over time it worsened into what seemed like wrinkled paper. I was scared I might lose sight in that eye. I had to depend solely on my left eye and felt unsafe driving at night because headlights became blinding spotlights. At Jenkins Eye Clinic I learned I had cataracts in both eyes. The staff were pleasant, knowledgeable, accommodating, and compassionate. I was a little devastated at first -- I thought I was too young -- but Dr. Nikpoor put me at ease. She explained what to expect before and after the procedure, answered all my questions about vision outcomes, pain, downtime, and cost, and helped me schedule bilateral cataract surgery for early April. My procedure was scheduled for 8:00 a.m., and I was out by 9:30 a.m. Tears of joy escaped my eyes when I realized I could see through my right eye again. The vision felt different -- somehow better. Colors, especially blue, are deeper and more vivid; whites are more brilliant. I can now safely drive at night without fear. I am grateful to Dr. Nikpoor, the staff at Jenkins Eye Clinic, and the team at The Surgical Suites.

Of the five senses, which one is considered the most important?…read more If you answered, "sight", Google would agree with you! Our vision helps us to interact with our world... and with others. We learn, play sports, watch movies, read, enjoy sunsets and fireworks, etc. through our eyes. What would we do without them? I first visited Jenkins Eye Care in 2000 and had LASIK surgery. The best result was getting rid of contact lenses! That one inconvenience was gone from my daily routine! What a relief! Recently, my optometrist noticed that I had the beginnings of cataracts. So many people advised me to get the surgery as soon as possible, so... Okay... I went for the exam/consultation and now am waiting to schedule the surgery. It's such a popular procedure that the office is backed up for months! I'm looking forward to interacting with the professional, patient, and pleasant staff again! I think I met six different people who helped me navigate the system! They were all kind and thorough! I highly recommend Jenkins Eye Care. They're very experienced and have an excellent reputation!

Go for yearly eye exam. Been going to Dr. Ishikawa for years now,good care, and checkup of…read moreeyes.Office ladies were polite

Every doctor I've seen here has been professional, kind, and knowledgeable. They really take their…read moretime with patients and explain everything clearly. The office staff is also very friendly and efficient, making the entire visit smooth from start to finish. The space is clean, organized, and welcoming. Whether you need a routine exam or something more complex, I highly recommend this practice to anyone looking for quality eye care

When i was referred to Dr. Schmidt I was in dire straights. My right eye had gone blind due to…read morecomplications from my chemotherapy, and my left eye was loosing sight rapidly as well. Things were bad. I am so, so lucky that Dr. Schmidt was able to see me fast and within two weeks i had my first cataract surgery on my right eye. He was very honest during my consultation and pre-op appointments. He told me all the possible complications and hazards due to the severeness of how bad my cataract(s) were. But he was also very positive and very energetic. Although i was kinda scared and worried, he and his staff were all very positive and supportive during the whole process. To make a long story short--i went from barely being able to see a waving hand in front of me--to pretty much having my full vision back within a few days after surgeries on both eyes. I highly recommend Dr. Schmidt and his staff--they are the best and i truly appreciate their expertise in taking care of me.

Dr. Gregory Schmidt and his staff are great! Their coordination and support before and after my…read morerecent cataract surgery was amazing and I couldn't be happier with the result! Props also to the staff at the Eye Surgery Center of Hawaii, who provided excellent care and went above and beyond to make their patients feel comfortable and informed. Such a great team!

Went in for red eye, which was a broken blood vessel. Called that day, and got in with no…read moreappointment, but was seen in 15 minutes, after waiting.Nice office staff

I thought they were great... kinda gave them rush order... arrived earlier than expected…read more.. Rochelle was super nice and helpful... called right back.. got text reminders... convenient... no hassle... that's high praise these days. Mahalo nui

Went here to see Dr. Ing on a referral. Located in the Nauru Tower overlooking the pool. Parking…read moreinside under cover, if full, parking available outside. Waiting for my appointment,beyond the normal wait time, but worth the wait. Dr. Ing took the time to diagnose the problem, didn't rush me out to see the next patient. Restrooms Located outside of his office.

My friend has done LASIK surgery at Hawaii Vision Center before so I decided to have a free…read moreconsultation with them.. Once I submitted their online form, I got a call back and Robert left me a detail message including pricing. He said to go in for Aiea location for the consultation. The day I went in, the office looked really cluttered and unorganized. I saw muliple personal items of the staffs just left around in the office... When I was doing the eye exam, I could not see well on one eye, was wondering why....then after a while I figured their machine lense was dirty, and I had to tell the Dr. it was the lense. I have never had that happen to me at an eye doctor before. The price I got over the phone was 4100 dollars for military dependent. My friend who was also a military dependent at the time paid 3800 for both eyes. I negotiated with the Dr. and he said he could do it for 3900. A month later, I got a bill for thier FREE consultation priced over $240. I was stunned because on the website it said free and even the day of the consultation, I made sure with the receptionist as well. (Matter fact I have never seen any eye doctor who does not do free consultation for lasik). I called the office to have the matter corrected numerous times and the lady who is in charge of billing never picks up her phone so I left voice messages every time, yet NEVER calls me back. I went on their website again and they clearly say free consultation. On top of that, now I found the price list for lasik and they quoated me higher price than what it is listed on their websited even after the negotiation. This business is a scam. I would never ever get anything done here if I were you. I totally believe the one star review someone else left about this Dr. office.

Dealing with acne scars has been one of my biggest insecurities, and it really affected my…read moreconfidence for a long time. After doing a lot of research, I finally decided to invest in UltraClear laser treatment, and I'm so glad I chose this clinic. A huge thank you to PA Israel Rodriguez for making the entire experience so much better. He made me feel comfortable throughout the procedure, constantly checked in on me, and made sure I was okay every step of the way. He's incredibly kind, easy to talk to, and has such a fun personality, which really helped ease my nerves. As for the results, I'm honestly so happy. My skin isn't perfect yet, but the improvement is already noticeable, and I'm loving the progress. Seeing my acne scars soften has given me so much more confidence. It was absolutely worth the time, the money, and the recovery. If you're struggling with acne scars and have been thinking about getting UltraClear laser treatment, I highly recommend this clinic. Thank you again, especially to Israel, for such a wonderful experience!

I went to see Dr Bradford Lee for my eyelid surgury last month…read more I decided not to see him because the surgery was too minor but based information I got I would have seen him if I had a major problem because he ran a practice very well!

I have many issues with my eyes: cataract surgery on both eyes. I have corneal issue as well.. Dr…read more Jeff Wong has been my eye doctor/surgeon for many years he is professional, efficient, and an excellent doctor. He listens to his patients when they have questions or concerns. I have just had a follow up laser procedure, which is quite common. All went great. I would highly recommend this practice, including their optometry department for your eye care needs. They are the best!

Hi I love my doc, Dr. Bossert , but I'm really upset that this office switched to nearly only TEXT…read morefor appointments. The process literally has me in tears at first. I was shocked. This is just cruel to their patients. My husband had a detached retina and Dr. Bossert saved him. Now he could never get in to see her. Apparently they just switched in March 2026. FINALLY and thankfully I got someone on the phone and she helped me. I was VERY grateful but I really hope this text thing isn't a trend for the future for all doc offices. I still would recommend them because their doctors are top notch. But the appointment system is really impossible right now. Hope it can change.

This year, I had my regular eye exam at Aloha Laser Vision. Fortunately, my eyes are healthy, so I…read moredidn't feel the need to continue seeing the medical eye doctor I had been visiting. The clinic is located on the 10th floor of First Insurance Billing, at the corner of Ward and Beretania. With the holiday season in full swing, the clinic was beautifully decorated for Christmas, creating a warm and festive atmosphere. Other than that, the entire clinic was very clean, and I felt completely comfortable and at ease during my exam. When I choose a clinic, cleanliness and the smooth flow of the staff are key factors for me, and Aloha Laser Vision excelled in both areas. The eye doctor who attended me was a young and friendly woman, efficient in her work and very thorough in explaining everything I needed to know. I was happy to receive great feedback and it made me think again about the importance of maintaining healthy habits and eye care to keep my eyes in good condition. While some eye doctors attribute vision problems to aging or genetics, I prefer doctors who motivate and encourage their patients. I want to take care of my eyes properly so that next year, I can get great results at my eye exam again. The ability to instantly check the clinic summary online is also a very useful tool for patients. A well-organized clinic automatically builds trust! 今年の定期検眼はAloha Laser Visionで受けました。幸い、私は健康な目を持っているので、今まで通っていたメディカル系の眼科医には特に必要性を感じませんでした。クリニックは、ワードとベレタニアの交差点角にあるFirst Insurance Billingの10階にあります。年末のホリデーシーズンに合わせて、クリニックもクリスマスムードで飾られていて、温かい雰囲気が感じられました。それ以外は、クリニック内はどこも清潔で、検査中も非常に快適で安心できました。 私がクリニックを選ぶ際に重視しているポイントは、清潔さとスタッフの動線がスムーズで無駄がないことですが、Aloha Laser Visionはその点でもほぼ完璧でした。 また、担当してくださった眼科医は若くて親しみやすい女性で、手際よく、必要な説明も丁寧にしていただきました。嬉しいことに、ここでも良い結果をもらい、改めて目の健康を維持するための生活習慣やケアの大切さを考える良い機会になりました。 視力の低下を年齢や遺伝のせいにする眼科医もいますが、私は患者のモチベーションを高めてくれるようなドクターが好きです！来年の検眼の際にも良い評価をいただけるよう、これからも大切な目のケアをしっかり行いたいと思います。 クリニックのサマリーがオンラインで即座に確認できることも、患者にとって非常に便利なツールです。やはり、しっかりと整理されたクリニックは、それだけで信頼できると再認識した次第です。

The staff was excellent and Dr. Faulkner was amazing and very friendly…read more The staff made me feel very comfortable. Especially Christina who helped us