We had some shingles blow off a section of our 2-story house during a wind storm and called to see…read moreif someone could come look at it and let us know when they could make the repairs. The employee that came took a look at the roof, said he could do the repair right away, went up on the ladder and it was fixed in about two hours. No problem with leaks or other blown-off shingles since.

After Hurricane Florence, Steven came out and provide me with an estimate to repair the roof and…read moresiding for $2,317, but when I requested (several times) for a written estimate...he refused. When I asked another contractor for an estimate it was under $1,000 for the same repair. Which make me believe that Steven OVER INFLATED his pricing after Hurricane Florence...

A few months back we experienced an outdoor fire from a burning riding lawnmower; thankfully a Good…read moreSamaritan driving by, stopped, grabbed a garden hose and literally saved our house. Naturally we contacted our nameless insurance company who sent out an estimator to survey the loss. Soon we got a check for a whopping $1,017! (Don't spend it all in one place!) We reviewed BBB, Angie's List and talked with a number of friends and neighbors. Eastern Home Repair's name kept coming up. We called, and Chris Web, the Owner/Manager came out and personally reviewed our damage. He was really confident his company was the right one for the job. Chris' personally delivered estimate was almost $7,000. I showed him the $1,017 check from the insurance company and he said "Russ, I cannot even buy the needed materials for that money. Don't worry about the insurance company, I'll handle it." End of Part One. Part Two. The insurance company wrote another check; the two checks added up exactly to Chris' $7,000 bid!! As for the work, his crew was professional, on time, knowledgeable, friendly and overall hard workers; they represented Eastern Home Repairs well! Great work, complete cleanup, outgoing crew went the extra mile and even replaced our rose bush singed by the fire! Chris, presented me with the final bill, which was almost $200 below his initial estimate; how often does that happen? Because of the professional work accomplished, I gave Chris the $200 to do as he saw fit in tipping his crew. How often does that happen? If you are looking for that right home repair company stop at the "E's" and pick Eastern Home Repair; you'll be glad you did. If there is a means of contact through this review, I would be happy to speak with anyone about this quality organization that takes over and favorably goes beyond expectations.

Very frustrating experience and waste of time to say the least. We had one concern , just one…read moremind you, and that was regarding how they were using an aggressive round sander on our home wood siding which is over 100 yrs old and has a dutch lap boards type siding and did not want the boards sanded to the point it changed the shape of the board itself. Only after a few days of hand scraping his painter quit and they then proceeded to cancel all of our projects on the contract as the office manager informed us the owner didn't think he could satisfy us, so all the work and the contract was cancelled. So basically it sounded like the owner doesn't respond well to customer concerns, it's either his way or the highway which is unusual for a business as most business I have worked with don't just bail after one concern by the customer is voiced. Just left the house half scraped and looking terrible. I also left 2 VM's and a text requesting the owner to call me back. He never bothered to return my calls or respond to my texts and let his office assistant / mgr give us the news he was cancelling everything. When I hire a man to do work for me I would expect him to do the right thing and at least return my calls and texts especially if he has just decided to bail and not do the work, and not shove that off for someone else to do. However They are refunding 100% of our initial deposit, which is the absolute right thing to do, so they get one star for that alone. Outside of that they would get no stars considering how they conducted themselves. The experience was pretty much a waste of time as the only thing I have now is a bunch of exposed wood on the sides of the house which looks horrible, a ton of paint chips on the ground that I've had to clean up myself once they informed us the painter was not coming back. We did have another painter come to the house and will be doing the job correctly using a flat sander for these type boards and said that was no problem at all and he would never use a round aggressive sander on dutch lap type wood siding. I guess this company has enough work that they conduct business this way and just walk away from a job in progress , leave your home looking terrible and leaving a mess for the customer to clean up. Being as the owner conducts himself this way I consider it good riddance that we are no longer working with this company.

Let's just start by saying this......if you live in Wilson, NC or the surrounding areas, you're…read moredoing an injustice to yourself not to use this company to clean your floors and carpets! The professionalism and detail to preforming excellent cleaning is second to none! I just wish that I could give them 7 stars.

I was able to have Ray Steemers come through and do my whole home. I was skeptical at first but…read moreamazed by the work that he done. I have definitely referred my family members to use his services. I know I will definitely be using him again in the future.

Alan and his son came out today to do a chimney inspection for me today. I was fully expecting to…read morehave to have a cleaning and possibly some repairs. They inspected the chimney and asked some questions and after just a little while informed me that my chimney was good to go. No cleaning or repairs needed at this time. They offered to wrap my topper with wire to keep the squirrels and birds out and told me up front prices. I was really impressed with their professionalism and thoroughness. I highly recommend. I will be calling again to keep a check on my wood burning fire place. Thanks guys.

Unfortunately, service was quite poor with this company. I called this Old Tyme Chimney to explain…read morethe service I needed done (a simple inspection/cleaning). It was Thursday when I called. We set up an appointment for the following Wednesday at 2:30 PM. I sent a follow-up text after the phone call, and Alan confirmed "Ok I have you set for then." When 2:40 PM came on Wednesday, I called and Alan said he would not be able to make it. He explained that he did not write down my information and booked someone else in my place. He said he might be able to do later that evening at 5 PM - this was before the bomb cyclone that we had (I thought) luckily scheduled before. He never showed up later or even contacted me that he wouldn't make it. I finally texted at 7:15 PM that I would no longer need his services. On top of that, he made no efforts to keep my business after I sent this message. I would not recommend this business to anyone who is looking for a professional with reliability.

I had an excellent experience with Ideal Home Contractors, and I don't say that lightly…read more From start to finish, their professionalism, craftsmanship, and attention to detail were top-tier. They handled my wall-mounted TV and electric fireplace installation with precision and care--clean lines, perfectly centered, and securely mounted. Everything looks polished, modern, and exactly how I envisioned it. What stood out most was their work ethic and respect for my home. They arrived on time, communicated clearly throughout the process, and worked efficiently without rushing. You can tell they take pride in what they do--this wasn't "just another job," it was intentional, quality work. They also made sure everything was level, safe, and functioning properly before wrapping up, and they left the space neat and clean. No mess. No guesswork. No stress. If you're looking for contractors who are reliable, skilled, and actually deliver what they promise, Ideal Home Contractors is it. I'll absolutely be using them again and recommending them to anyone who wants the job done right the first time. Professional. Precise. Worth every penny.

They set up an appointment immediately and came over here yesterday They took measurements and…read morehad samples to show us

Cleaning out my mother in laws house of paperwork and items not worthy of reuse, we came to the…read morepoint where we had run out of space and well past our collective ability to haul ourselves. I called three other regional companies before I got a firm, fair price and a date and time from Junk Trunk. The two men arrived and were fast, orderly and careful. They loaded the junk out in less than an hour with no spillage or property damage. The price was less than a dumpster rental, and it saved or old and feeble backs.

Superior service, quick and courteous response, and they did everything they promised and more. I…read morehad to hire a serious hauling crew to clean up years of trash accumulation at a mobile home park. JunkTrunk outdid itself in customer service, and even showed up in the driving rain. Representative Patrick Kennedy is the absolute best when it comes to serving the public. Highly recommend.

Great service and prompt attention on short notice in busy season. Diagnosed the problem and…read moreinstalled new unit that works perfectly for our square footage.

My issue with this company has been the severe need for more communication between the front office…read moreand the technicians. Their workers showed up unannounced to begin the installation of a new HVAC unit in the property next door to me a day and a half later than I was told, without notice of when they would arrive. When they did arrive at the property, they just walked in and began working without notifying anyone that they were over there. After they had finished, they up and left without saying a word. I received a phone call the next morning asking if they were finished, and after paying I was told that an inspector would come to the property to ensure everything was installed correctly. They never showed. To be fair, I called the inspection company directly and ran into the same issue and eventually gave up trying to get them to come out, so I won't put this entirely on the fault of Service Plus. Lastly, after all of the work had been completed, I had to make several phone calls to the office to correct basic information on my final invoice. This company seems to do quality work, as I haven't had any issues with my new unit. However, they need to do a better job of communicating with their customers and handling things a bit more professionally.

I tried to use AJ & Son for a driveway excavation and repair. The estimator was prompt and gave a…read morevery good estimate. However, that was where the good experience stopped. I was originally told that it would be about 3 weeks. When I called to schedule, it was 3 weeks more. I left multiple emails and multiple voice mails and finally got a call back. We scheduled for a Monday and he was supposed to call and confirm before the previous Friday - no call. Then AJ said it couldn't be Monday and he would call Monday afternoon. After repeated calls and messages, I never received a call back and fired them Wednesday afternoon of the week the work was supposed to be done. I can't speak to the quality of their work since I was unable to get them to do any. I recommend avoiding them. The complete lack of communication and professionalism makes me question what would happen if I had an issue after the work was done.

Wonderful family ran business! Always professional and top-notch service. The staff are all highly…read moreskilled and personable. The owner himself stays on the job site and makes sure that everything is running smoothly. if you're looking for a company that prioritizes family, professionalism, and outstanding customer service, AJ and Son is the way to go!