Review of Greenwich Place Apartments - West Warwick, Rhode Island…read more I have lived at Greenwich Place Apartments for several years, and my experience under current management has steadily declined. Anyone considering apartments in West Warwick should be aware of ongoing concerns related to maintenance, safety, parking, and rising costs. Property upkeep is inconsistent, with broken glass and trash frequently left around the grounds. Lawn chemicals are also applied without clear notice despite the complex advertising itself as pet-friendly. Winter maintenance is a recurring safety concern. Walkways and entrances are often not adequately cleared during storms, making buildings difficult to safely access. After reporting that we could not enter our building following a blizzard, I received an email criticizing residents as ungrateful. Similar conditions occur during most storms, and I previously sprained my ankle on icy, poorly maintained walkways. Safety communication is inconsistent as well. Quarterly fire alarm testing regularly occurs without reliable advance notice, leaving residents unsure whether alarms indicate an emergency or routine testing. Several large projects, including window replacements and front door "overhauls," were completed during winter months. The door project removed standard handle locks and left only deadbolts, and months later many buildings still have temporary paper door numbers instead of permanent fixtures. Parking availability and enforcement remain major issues. Parking stickers were introduced with minimal notice and immediately enforced for residents, yet unstickered vehicles, commercial vans, and cars parked in fire lanes or handicap spaces without placards remain common due to limited parking. Management has threatened towing related to snow removal while allowing other vehicles to block multiple spaces and even interfere with mail delivery, resulting in inconsistent enforcement. Residents who raise concerns may face negative responses rather than resolution. Complaints have resulted in discussions about ending leases, and there have been confrontational interactions involving staff and residents in common areas and parking lots, including incidents serious enough to involve police response. There appears to be frequent turnover among office and support staff below upper management, leading to inconsistent communication and difficulty resolving concerns. Maintenance staff, however, have consistently been professional and helpful. Rent has increased substantially -- from approximately $1,735 in 2019 to around $2,400 today -- not including shared water/sewer billing or mandatory trash services. Shared utilities mean a single occupant may pay similar costs as much larger households. Over five years, the only apartment upgrades were replacements after equipment failure, including the hot water heater and heat pump, along with window replacements and door repainting (not new doors). Major appliances, carpeting, and most fixtures remain original despite continued rent increases. While allowing dogs is a positive feature, inconsistent enforcement of pet policies contributes to ongoing noise and cleanliness concerns. Overall, Greenwich Place Apartments benefits from location but ongoing safety concerns, inconsistent enforcement, limited upgrades, and rising costs make it difficult to recommend compared to other apartment options in West Warwick and surrounding Rhode Island communities.

I didnt have an appointment we were driving by but A member of the staff named Gina was so helpful…read moreand forthcoming with all my questions she stopped what she was doing and gave me a tour the property was beautifully maintained and very well kept I was very impressed

I've lived in more than a dozen cities all across America and my time at this complex has been one…read moreof the most pleasant. High-end living for not high-end prices. Very quiet for an apartment community. High ceilings, reclaimed hardwood floors, upgraded fixtures, huge windows that run the height of the wall, secured entryways -- luxury look and feel to this place! Also, lots of amenities: indoor half-court basketball, billiards/rec room, fitness center, small library, community lounges with flat-screen TVs, free Wi-Fi in some common areas, etc. And the front office and maintenance staff is extremely pleasant and helpful. The couple of times I've needed something done it's taken care of the next day by the time I return home from work. I rent a "tandem" parking space long enough to fit two cars for $50/mo just for convenience and predictability, but when I get home (often pretty late or early morning) there are always still several unreserved spaces on the bottom level that are still open (in other words, while you may not park right next to the building, there will always be open spaces that aren't more than a 15-second walk to the building). All in all a great place to live!

I've been living here for several months now and couldn't be happier so far. The apartments are…read morebeautiful with huge windows, lots of natural light, good quality appliances (including in-unit washers and dryers), and plenty of cupboard space. All the neighbors I've met have been friendly, and lots of people have pets, so you're always running into cute dogs in the hallway--who wouldn't love that? The ladies in the leasing office are wonderful, and they've been incredibly helpful any time I had questions, needed to reserve the freight elevator, was late picking up a package, etc. I love the location as well. It's right on the bike/walking path and the neighborhood is quiet, but you're less than 10 minutes away from Route 2 in Warwick, which has any and every store you could ever need, and Route 95, which will get you to the city in like 15 minutes. When I was moving in, I was a bit concerned about being able to hear my neighbors--a common complaint about mill apartments--but I truly never hear the people on either side of me. Once in a while I'll hear the person upstairs walking around, but that will happen in any apartment. You can tell they made an effort to put in good insulation, and I appreciate it. The only thing I would note is that there's a very limited number of overnight visitor's parking spots, especially considering the number of apartments. However, my visitors have never had an issues parking, so I guess it works. Overall, I would highly recommend this apartment community. As someone who's lived in numerous apartments over the past several years, this has been one of my best experiences.

Hi I'm Back and it's Been 11 Great Years living at the Ledges of Johnston I love all my New…read moreNeighbors! Everyone is so Kind , and I love the Staff and the Maintenance Men they all Make it Worth living here ! Thank you to everyone at the office for Dealing with Me and My Son Steven ! U are ALL the BEST

I am not one to EVER write reviews but I can't not give warning enough about the unprofessionalism,…read morerudeness, and sincere disheartening experience before ever moving in to their apartment building. My daughter and roommates (early 20s) were approved in writing on 4/6/26 specifying the move in date of 5/15/26. In that time, their current student housing apt. agreed to let them stay an extra week to accommodate the move in date. One week before the move in date, we received an email that "sorry, move in date was changed to the 23rd" Upon receiving the email while in the middle of a Friday work day, my daughter had to miss a half a day of work as the panic and anxiety of being homeless for a week was too overwhelming. After speaking to the management/office staff and explaining that not only did these 3 girls have no place to go, they also requested the 5/15 date off or work, hired movers, and for over a month, thought they had a place to live! I was told because the current tenants moved out a week later than planned, they needed more time to get the apt. ready. I explained the girls would move in "as is" as they just needed the roof over their head. There was no remorse or offer to help in any way and was told "sorry, this happens sometimes" Needless to say, by chance and good luck, they were able to find housing for the 15th as planned and requested their deposit back. I was a nurse for many years and as a mom with children whom now runs my own business would NEVER fathom that a company could run this way... never mind the way it was all handled and poor communication . I will be getting a hold of their corporate office and the RI housing authority to at least let them know how their Johnston office is being run. Please be careful as I can see the reviews of others has also been negative. Very unfortunate to say the least

Living at Douglas Apartments has been a joy. Our apartment is large I have a dining room and and…read moreeat in kitchen the layout of the apartment is very good and I have my own little Slice of Heaven with my flowers on the porch. No laundry in units but there's a laundry room on each floor. Everyone we've met so far has been very nice very kind.

Wonderful place to be if you're on the top floor…read more If your apartment has tenants above you and you are even somewhat of a light sleeper, be prepared to regularly be woken up out of your sleep in the middle of the night by simple footsteps that sound like bowling balls being dropped. Again, I imagine the experience would be awesome if you're on the top floor, otherwise I would not take the risk

I lived in Rising Sun Mills several years ago and had to leave based on a new job opportunity. When…read moreI moved back to the area a little over a year ago I didn't think much about moving back into the mills because I was never fully satisfied with the property group that used to be there. While I was searching a friend told me about some recent changes they made and I reluctantly scheduled a tour. After one meeting with the new management group I was signing a lease and preparing to move back in. It's great to see companies improve in areas where they were struggling before and this is one that is on the right track.