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    Rooney Car Sales

    1.0 (2 reviews)
    Open 9:00 am - 6:00 pm

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    14 years ago

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    16 years ago

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    Evans Halshaw Ford Glasgow - Outside the FordStore Glasgow

    Evans Halshaw Ford Glasgow

    (4 reviews)

    Great at taking money but wow, the customer service is like something from a hidden camera show…read more After paying over £250 for a standard service, I was advised not once but twice that the car would be ready for collection only to be forced to turn up in hope and find that it wasn't. Forget that i have a wife in hospital and 2 young kids to get to school, that's not the staffs problem, their approach though was one of despondency and a total lack of professionalism which left me feeling a bit cold. I usually avoid negative reviews but for everyone's sake, be wary of this place. There are much better, Ford approved, independent garage options out there. Unless of course you're into non-returned phone calls, false promises and major inconvenience.

    After deciding to upgrade to a newer model of car I came across Evans Halshaw on Cumbernauld road…read more Their prices looked quite good and the staff were very friendly and put me at ease. After deciding on a car costing £11,000 I was thrilled. This was until I had signed for the car and noticed a few problems,after calling the sales person up I was assured these small problems would be sorted promptly,this is where my problems really started! I had no contact from anyone from the company,I called them numerous times and each time I was told "The person is busy,they will call you straight back." None of these phone calls ever materialised. I spoke to both sales people and management at the branch and had no luck. In the end I paid for the problems to be fixed myself. This company will bend over backwards for you until you sign for the car then their customer service skills equal 0/10. Their sales team/staff are the most unhelpful and non customer care orientated I have ever come across. My advice is to avoid them at all costs,there are much better independent garages out their who have customer care levels 100 times better than this place!

    Hillington Motor Company

    Hillington Motor Company

    (3 reviews)

    Rutherglen

    I acquired a red Volvo C70, registration VK13ESO, from Hillington Motors. Just two days prior to…read morethe vehicle's delivery, it was registered in my wife's name. Upon receiving the car, I noticed several issues and sought clarification on whether these problems would be covered under the warranty. Unfortunately, I did not receive a definitive response and was instructed to return the car with the delivery driver, which I complied with. Hillington Motors later informed me that they had inspected the vehicle and found no faults, but I have not received any documentation to verify this. Fourteen days have passed, Hillington Motors now has the car, has resold it, and is refusing to refund my payment until the DVLA issues a new logbook listing the car under one owner. To summarise: - I did not reject the vehicle; rather, I was directed to return it. - I was not informed whether the electrical issues I identified were warranty-covered, casting doubt on the warranty's validity. - Hillington Motors reported no issues with the car. - The car was registered in my wife's name before we took possession. - Hillington Motors has not refunded my payment of £10,946, contravening the 14-day consumer law. I have notified Trading Standards and anticipate an investigation will ensue in the coming weeks. I have also engaged a commercial debt recovery agency to pursue the refund on my behalf. Would I recommend this business? Absolutely not. As of July 14, it is unlikely that Hillington Motors has been contacted by either Trading Standards or the debt recovery agency, but actions are underway that could have been entirely avoided had Hillington Motors addressed my warranty inquiry. Instead, a reactive approach from the company has led to these current proceedings, which I had indicated I would pursue during our phone conversation, to which their response was, "bring it on."

    A very unpleasant experience with a dishonest company. Do…read morenot believe what Scott tells you, he will lie to you to get a sale. Record everything Scott says to you and most importantly get everything you possibly can in writing, or better still go elsewhere for you car. You will waste your time with trading standards and you cannot use the small claims court if you live in England.

    Rooney Car Sales - usedcardealers - Updated August 2026

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