During my recent visit to the dental office, I encountered some significant issues related to the…read morefront office staff's handling of insurance verification. Specifically, the staff member at the window referred to me informally as "hon" and informed me that she could not validate one of my three dental insurance plans. When I inquired if she had contacted Delta Dental to clarify the situation (as this issue had not arisen at other dental offices), she replied that she had not made that call. Instead, she intended to check benefits online, which seemed less effective than directly calling the number on my insurance card. The office operates under a policy that requires insurance eligibility to be confirmed before any dental work can be performed. I found it perplexing that, while she was supposed to be verifying my eligibility, she spent time chatting with a coworker and eating her lunch at the window. During my visit, I observed two other patients arriving and leaving before I was seen, which led me to believe they had simpler insurance situations. Eventually, after being taken back for X-rays, the dentist kindly addressed my dental issue. However, he was unable to fix my tooth because the front office staff had not verified that my insurance would cover the necessary procedure of gluing my tooth back into place. This experience made it clear that the person at the front desk played a crucial role; without her completing the eligibility verification, the dentist could not proceed with any treatment. Moreover, I noted the overall atmosphere of the office, which fell short of my expectations. With an empty waiting room when I arrived, I was surprised by the receptionist's focus on personal conversations rather than patient care. After waiting 30 minutes, I noticed she was still eating lunch, further adding to my frustration as the only patient present. Beyond staff interactions, the waiting room itself contributed to my unease. The decor was uninviting, featuring cheap rubber plants and an overall unfriendly ambiance, which heightened my anxiety about the dental visit. Given the revenue typically generated by dental practices, I believe the environment could greatly benefit from improvements--such as incorporating real plants and more aesthetically pleasing art--to create a more welcoming space. Ultimately, I rated this experience four stars due to the professionalism and kindness displayed by Dr. Duffy and April. Without their exceptional assistance, my experience might have warranted only a one-star rating. However, the delays caused by front office inefficiencies were significant and warrant attention for better patient care in the future. By the way my appointment was 3 pm by the time we finally left the office was busy!

I had been to Emergency Dental in the past but never had I walked out of the office being told I…read morehad 12 cavities. My last visit they said I had 12 cavities. I thought they were lying and just inflating the number like a dental practice that scams people for money. Well I think they are a dental practice that scams people because I went to see a dentist my friend recommended and turns out I only have four. Yes I still have cavities and that's not good but Indiana Emergency Dental tripled the amount of cavities I had. Not sure if they thought they were being nice to "get it out of the way before it's worse" but in my mind there is nothing nice about inflating the number of cavities I have just so you can walk away with a big pay check. On top of this I went to School with the receptionist and how cool is it to walk out of the office saying hey I remember you and now you know I have 12 cavities when it is actually four. The only reason I would ever come back to this god forsaken place is to tell that person that I didn't have 12 cavities, just four. So I do not recommend coming here. Big probability you're going to pay for a procedure you don't even need. But hey it's 2026 so if you're down to get scammed because you think it's fun that's your choice and it is definitely Indiana Emergency Dentals choice as well! Tata!

I continue to be impressed with Hadley Family Dentistry. I called with a problem and they got me…read morein immediately. Their team is caring and efficient and very knowledgeable.

If I could give Hadley 10 stars, I would! I've had a hard time finding a dentist that was a good as…read moremy family dentist since I moved to Indy 4 years ago, but Hadley was even better than my family dentist back home! Check in was fast and the wait wasn't long. My hygienist, Lindsey, did an outstanding job on my teeth. She talked me through everything we did and made sure I was comfortable. Everyone that helped me in the office was nice and friendly. The overall vibe at Hadley is that they really do care about you and your health. Thank you so so much Lindsey & Dr Randall!

The very best treatment I have ever received! I highly recommend the whole team…read more Dr. Wilson continues education and it's very much in the know .

Over two years ago, I went to see Dr. Wilson for some extensive cosmetic dental work. I was…read moreinvesting a lot of money and was very nervous about getting the work done. Dr. Wilson and her staff went above and beyond to make my experience as pleasant as possible and the result of their talent and hard work definitely exceeded my expectations!! I love my new smile and also love Dr. Wilson and her staff. I have been and will continue to see them for all of my dental work! Smiles by Marla are the BEST =))

Have been a patient at this location for decades. When Dr. Hardy retired, Dr. Daily and his staff…read moremade a smooth transition taking over the clinic. Every one is friendly and skilled at what they do. I have had extractions, a partial made using a computer that was wonderful and of course cleanings. They also offer dental insurance that is excellent for people who do not have coverage. My husband and I find it affordable and helpful.

Awesome care from all staff. Definitely recommend Dr. Daily, Michelle and all staff. I am a…read moreTERRIBLE dental patient. Everyone made my experience very nice.

Dr. Mark and his team are the very best around. They always take care of me when I need a new mouth…read moreguard for wrestling and get me in , even on their personal time. So grateful for Dr. Mark Gleixner and his team. Thank you for everything that you have done to keep me wrestling. Garrett M

Cindy at the front desk is amazing and do nice! My hygienist was awesome. I love how they treat…read moreme like I'm their only patient. Thanks!

I still love this dental practice! The staff is super friendly and even the dentists are very…read morepersonable! Recently, my teeth have become more stained than usual. I thought I'd have to ask about whitening products. I am so happy that my stains came off with my normal cleaning. Some people might need a whitening agent as well, but I'm so happy my smile is stain free again!

I have seen this place grow. I have been coming here since Dr. Farrell was the owner. She has since…read moreretired and Dr. Hartman and Dr. Geiger have taken over this practice and ran with it. They are local dentist with deep south side roots. Scheduling an appointment here is simple and easy. They also send you text and give you a phone call confirming your appointment the day before it is scheduled so it is hard to miss an appointment. The reception area and rooms are so clean. There is a TV in the waiting area and they have a mini fridge with water as well. I never had to wait long in the waiting area. They have always been right on schedule with my appointment. And due to COVID they give you the option to wait in your car and skip the waiting area. They will just call or come get you from your vehicle and take you directly back to your dental chair. They always have the best music playing, not too hard, but definitely not too sleepy. I think it s set on B105.7. Their social media game is on point. The receptionist and dental techs are all very nice, helpful, and personable. Coleen and Paige are awesome. The doctors here are very knowledgeable and professional. My only wish is that the rooms were private and not open and separated only by partitions.

I've been going to Marla for almost 15 years! I'd been to various dentists in the Indy area and…read morealways left feeling like a $ sign. At Premier you feel like you are a part of their family. Everyone one is so kind and trust worry. They really care about their patients. I highly recommend Premier Dental Care to be your life long dentist!!!!!

True wholistic approach. My visits have been very accommodating. Everyone in the office is…read moreextremely kind and informative. Dr Marla is a pleasure to be around and has been so helpful answering every one of my questions. Their hygienist is extremely gentle and the cleanings I've had done went really well. I'm so thankful I found this place!

Love Dr Campano and his staff. Highly recommend them. Very caring and understanding of my needs.read more

Love my family dentist and staff they're amazing at what they do and show empathy while doing itread more