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Premier Dental Care

5.0 (3 reviews)
Closed 7:30 am - 3:30 pm
Updated over 3 months ago

Services - Premier Dental Care

Cavity treatment

Dental exams

Orthodontics

2 More Services

Teeth cleaning

Tooth filling replacement or repair

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Indiana Emergency Dental

Indiana Emergency Dental

3.6(18 reviews)
0.2 mi

During my recent visit to the dental office, I encountered some significant issues related to the…read morefront office staff's handling of insurance verification. Specifically, the staff member at the window referred to me informally as "hon" and informed me that she could not validate one of my three dental insurance plans. When I inquired if she had contacted Delta Dental to clarify the situation (as this issue had not arisen at other dental offices), she replied that she had not made that call. Instead, she intended to check benefits online, which seemed less effective than directly calling the number on my insurance card. The office operates under a policy that requires insurance eligibility to be confirmed before any dental work can be performed. I found it perplexing that, while she was supposed to be verifying my eligibility, she spent time chatting with a coworker and eating her lunch at the window. During my visit, I observed two other patients arriving and leaving before I was seen, which led me to believe they had simpler insurance situations. Eventually, after being taken back for X-rays, the dentist kindly addressed my dental issue. However, he was unable to fix my tooth because the front office staff had not verified that my insurance would cover the necessary procedure of gluing my tooth back into place. This experience made it clear that the person at the front desk played a crucial role; without her completing the eligibility verification, the dentist could not proceed with any treatment. Moreover, I noted the overall atmosphere of the office, which fell short of my expectations. With an empty waiting room when I arrived, I was surprised by the receptionist's focus on personal conversations rather than patient care. After waiting 30 minutes, I noticed she was still eating lunch, further adding to my frustration as the only patient present. Beyond staff interactions, the waiting room itself contributed to my unease. The decor was uninviting, featuring cheap rubber plants and an overall unfriendly ambiance, which heightened my anxiety about the dental visit. Given the revenue typically generated by dental practices, I believe the environment could greatly benefit from improvements--such as incorporating real plants and more aesthetically pleasing art--to create a more welcoming space. Ultimately, I rated this experience four stars due to the professionalism and kindness displayed by Dr. Duffy and April. Without their exceptional assistance, my experience might have warranted only a one-star rating. However, the delays caused by front office inefficiencies were significant and warrant attention for better patient care in the future. By the way my appointment was 3 pm by the time we finally left the office was busy!

The gaslighting i received from Dr Garry is unacceptable. I have a dental problem and now im…read morerunning a fever only to get no help. So I guess im just supposed to wait out the fever? No. Ridiculous in my opinion.

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Indiana Emergency Dental
Indiana Emergency Dental
Indiana Emergency Dental - Well worded lobby sign

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Well worded lobby sign

Murphy's Landing Family Dental - Before and after my normal cleaning.

Murphy's Landing Family Dental

4.4(5 reviews)
2.0 mi

I still love this dental practice! The staff is super friendly and even the dentists are very…read morepersonable! Recently, my teeth have become more stained than usual. I thought I'd have to ask about whitening products. I am so happy that my stains came off with my normal cleaning. Some people might need a whitening agent as well, but I'm so happy my smile is stain free again!

I have seen this place grow. I have been coming here since Dr. Farrell was the owner. She has since…read moreretired and Dr. Hartman and Dr. Geiger have taken over this practice and ran with it. They are local dentist with deep south side roots. Scheduling an appointment here is simple and easy. They also send you text and give you a phone call confirming your appointment the day before it is scheduled so it is hard to miss an appointment. The reception area and rooms are so clean. There is a TV in the waiting area and they have a mini fridge with water as well. I never had to wait long in the waiting area. They have always been right on schedule with my appointment. And due to COVID they give you the option to wait in your car and skip the waiting area. They will just call or come get you from your vehicle and take you directly back to your dental chair. They always have the best music playing, not too hard, but definitely not too sleepy. I think it s set on B105.7. Their social media game is on point. The receptionist and dental techs are all very nice, helpful, and personable. Coleen and Paige are awesome. The doctors here are very knowledgeable and professional. My only wish is that the rooms were private and not open and separated only by partitions.

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Murphy's Landing Family Dental
Murphy's Landing Family Dental
Murphy's Landing Family Dental

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Premier Dental Care - cosmeticdentists - Updated June 2026

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