I have been with Tabatha Hamlin at State Farm for sometime now and never once have had an issue…read more Juliana, her assistant, has helped me tremendously. they both literally jump through hoops to make sure I am satisfied; from phone calls, to emails, as well as, text messages. I love having them as my insurance provider!

Amy is great! she explained my policy to me in detail which I appreciated. she finds you great ways…read moreto save on any of your policies. I would definitely recommend this team from State Farm

If I could give this place zero stars I definitely would. After being an ongoing customer here…read moresince 2018 and having several loans through them that we're all paid off on time They come and repo my truck over one missed payment. Not only did they repo it they drove through my yard running over several hedges and breaking our water main coming into the house cause the truck was too heavy to have on yard. We filed a police report and plan on pursuing in court but that's not the point. The reason the payment was late was my wife was in the hospital for 3.5 weeks with a bad infection which spread to her blood. The office manager Jennifer is always hateful and even once called me a liar over a mechanic bill Which I was absolutely not lying about. If you have any other option at all and like your vehicle DO NOT USE this company.

These ladies really know how to treat you . They are so kind and treat you like family. I had a…read moregreat day after walking through the door here at Heritage Finance and Loans. Thanks so much Amanda Ray you really worked hard and got it done .Wishing you all a blessed day.

Skip and his "team" are legends in the insurance business - in their own mind's. If you have one…read moreclaim you'll probably be ok. But if you're local and have a relationship, not a good customer service experience.

State Farm is great They handled my claims very promptly I am very pleased with them and highly…read morerecommend them

Great customer service centered business for all insurance needs. Everyone is great to work with…read moreand very thorough and knowledgeable with all areas of insurance. Thank you!!

#Grateful I am so proud to be number 100 have a 5-star…read morerating I'm certain Judy Stroud is proud she has found Brandon Jones I'm sure he's not wearing high heels but he has definitely got some big shoes to fill with tears in my eyes I think of all the awesome conversations I've had with Judy making me feel like I was the most important customer in Hendersonville what a legacy

Absolutely terrible customer service! My daughter has called this office no less than 7 times in…read morethe last two months to inquire about a refund I'm owed from my homeowners insurance after I sold the house. "The check is in the mail" since the end of April! If we call and get voicemail, no one returns calls. I'm convinced they intend to keep my money. It's not a lot, but I'm retired and every little bit helps. It's the principal of the matter that bothers me most. You're supposed to be able to trust your insurance agents to do right by their customers. I don't know if the problem is with this specific office or with State Farm in general, but I won't do business with either ever again.

Chris is a great guy and very knowledgeable. Laura Marie is very personable with good product…read moreknowledge... the office is VERY responsive! They return calls and respond to emails - customer service like a business that cares about people and their relationships with them. All insurance is going up -no doubt about that! But Chris and Laura Marie will do what they can to help!

This office is fantastic ! They are so personal and know each client by name when you call. They…read morealways find the time to ask how life is and remember if you mention anything to them and always follow up. Today they even wished me a happy birthday . What other insurance company does that ?!! All around great customer service

I called this company just getting the number online, I told the lady I spoke to that I would refer…read moreher even if this company does not do my taxes and that is what I'm doing I was on the phone for near an hour with this women she was friendly and caring answering my questions and explaining things to me, I wasn't even her client yet Though I wish I was. I was to late for most places due to documents coming to me late I would recommend this company for the kind of care and respect I received on that phone call alone.

Dan is a real nice guy, the kind you can sit and talk to even if is not insurance. Helped me and my…read moredaughter with our car policies. Hope we are a customer for years. Went back to purchase a home policy and received rebate check for auto insurance(multi-policy discount) within a week.

Dan is very knowledgable and kind. He is easy to work with and he makes sure you have the coverage…read moreyou need. He's not pushy and makes you very comfortable. Dan is an all around good man and works hard to answer all questions and concerns.