I've been using World Class Maintenance for years and I'm never disappointed. But recently we had a…read morescary situation where after our fire was started and blazing (damper was open) , the spring on the damper failed. Fortunately, we were able to put out the fire in the chimney quickly. I called Anthony at WORLD CLASS MAINTENANCE the next day and he was able to come replace the damper. His crew were on time, personable and neat. We couldn't have been more pleased with their service. As a Realtor I've recommended them many times to my clients and I will continue to do so. Thank you to Anthony, Cliff, and Steve!

Anthony and his team were great. Highly communicative and responsive, and got the job done quickly…read morewhile respecting my home.

If you need a plumber don't use this Guy or any of his other services…read more Yes a plumber as well If anything like his plumbing business he represents your chimney may come down on you If you are need of a plumber please do not use this guy who contacts you through Nextdoor Neighbor. His name is Nicholas Bridgwood tel no 516-642-8275. He made a promise to comeback the very next morning and did not show up nor did he call. In the evening OF THAT DAY he was to show up I sent him a text. I got no reply. The next day IN THE afternoon I sent him another text I stated . "I can understand you May have a broken phone or a family emergency" and I wanted to hear from him by the end of that day. I also included in my text in the event you are hiding from your obligation I am prepared with a negative review. This guy blew up and I am now hearing from him in a very vulgar manner. I was willing to let this go and let him get away without him fulfilling his obligation but he published a bullshit story on the Neighbor and blocked me from seeing his post. Another reader contacted me that he posted a negative remark against his customer. Hey Bud, the customer is always right and if you want a business you sure are a poor contractor and the number of positive reviews on yelp shows evidence of that. Today 2/17I called up the Office of Consumers Affairs His Pluming Business is Unlicensed and also his Chimney Sweep business under his name nor his phone number as above is not registered where the work was performed. Like you I have evidence of the phone call He then post on this the Neighbor a bunch of lies and then blocked me from reading his review. In this manner he he slander his customer You do not have a license to do contracting work in Suffolk County The washing machine is not from 1973 but 2013 I know it is not your responsibility to tell me what is wrong with you son. All you needed to do was to tell me you can't make it you had a family emergency. BTY The illness is Febrile Seizure not Federal Seizure. A simple I am sorry phone call to tell me you can't make it would have been sufficient. In my email even stated that. But you reacted to the if part. Not my problem if don't uderstand the proper business etiquette. As it stands I stayed home woof 2 days waiting till I had enough of your lack of courtesy. Hey Bud, the work you were supposed to have done was not free like you stated. It was a barter deal where you wanted me to give you a favorable feedback for the extra work. Hey bud please learn your trade. The reason why water was pouring out of the overhead pipe was because the water back pressure which was stopped by blocked and clogged pipe. There was nothing wrong with the washer pump because it was sufficient pump pressure to pump the water up in the first place. I gave you over 30 hrs to respond and NOT 5 mins like you posted. Hey bud, if you are reading this here is your biggest lie. YOU ARE NOT LICENSED IN SUFFOLK COUNTY as a plumber nor chimney sweep. Hey bud, under the law you must provide your licence ID whenever asked to do so. You are also required to post you licence ID on all advertisement on car doors and windows posting, and the internet like yelp. So you are in violation by not providing your ID in the text I sent you. This is not harassment but a legal requirement Hey bud, by you putting out a bad mouth remark on the Nextdoor neighbor had slandered my name. The date of the posting and a feedback from a contact from neighbor illustrated to me of your intentions tarnish my reputation. My slander to you and your business is my reaction to bad business like nature and your initial badmouth. Not you wait and see what happens to your business.

within an hour of calling nick and his crew were at my home cleaned and thoroughly inspected my…read morefireplace would definitely recommend them too anyone to use even got discounted on the spot !

Our fireplace wasn't working and LI Fireplace was easy to communicate with for an appointment via…read moretext. The service was seamless and affordable. They helped with our pilot light, cleaning, and a remote reset. We will definitely call them again in the future. HIGHLY recommend!!

Used service for years. The best on Long Island. So experienced, best quality and fair prices!!!…read more Jim is professional, polite and enjoyable. No one better.

After 27 years with a wood burning fireplace and all the mess that creates, my wife and I paid a…read morevisit to Village Fireplace & BBQ. Kevin took the time to thoroughly educate us on all the options and process of converting to gas's. He walked us through the burner types, log options as well as add ons with no pressure. He also gave us a great recommendation for a plumber to run the gas pipe (JLM aid Bayshore). Kevin was so accommodating and we'll coordinated, we were able to get everything installed in one day (plumbing, burner install and log set up). Matt, the installer, was excellent! He installed the burner, set up the logs and embers and provided us with detailed instructions for running and maintaining the new fireplace. Village Fireplace & BBQ was super knowledgeable, reasonably priced and very well coordinated. We love our new fireplace and can confidently recommend Kevin, Matt of Village Fireplace (and JLM Plumbing)!

This is the best place for a fireplace on long island. All the celebrities go there from long…read moreisland, he has the best high quality fireplaces. Which we now have in our basement thanks to him! Kevin is the best and nicest. Sat with me showing me all the fireplaces and even let me order the newest and best despite it not being in the store yet! We love it and it's our highlight of our newly finished basement. Everyone loves it, it's gorgeous. We couldn't be happier. Need to go back eventually for a grill since our's is an old POS. They have grills too!

My husband and I checked out a number of stores before we decided on The Fireplace Store to…read morepurchase and install our gas fireplace insert. The process was painless. No pressure. Answered all of our questions. Recommended competent professionals to get our home ready for the installation. Excellent customer experience. There was a small issue with something from the factory. No problem. Everything was resolved to our satisfaction. Five stars. Highly recommended.

When your entire demeanor is calm, and admittedly confused, after you explain that the part they…read more(found Lying around- as per salesman) doesn't work, only to be told (after simply asking for a replacement part) "I'll just give you a refund AND I can't help you anymore" AND "i thot you were an electrician" one can only suggest they teach their salesperson to be better. And they wonder why people just order on Amazon most of the time anymore

This company is the example of professionalism, service and customer support.The staff is friendly…read moreand eager to assist . I would buy another fireplace from them if they didn't take such good care of the one I have!

Awful awful. Already spent 800. dollars for new log set, service call. Pilot light keeps going…read moreout. Had an appt between 12-4. Called at 3:55 to say he's running late. Like my time isn't important? Just called to say NOT COMING!! Worst Customer service ever! Do not even thing of using Embers. Nasty nasty

I needed my chimney repaired, and quickly, since it was early December. I called several places for…read morequotes and Fred's came in with the best price and included additional services that Mike suggested. Mike and his crew rebuilt the chimney from the roof line up, fixed the broken flue top, installed a liner, and cleaned my dryer vent (which hadn't been done in years). Carol called to confirm the time and work to be done and the team showed up exactly as promised. They worked quickly and efficiently, and left everything clean. Even my neighbor commented on how nicely everything turned out. All in all, I am very pleased with the job they did.

I needed my chimney looked at quickly and was able to get someone from Fred's to come the next day…read morefor a quote and repair the same day- very happy with the service and quality of the work- everything went smoothly and hopefully my chimney is set for a long time now. highly recommend these guys!

Buying was not a problem; delivery was on schedule. However, the light kit for the fireplace was…read morebroken and reordered by John...he refused to answer our numerous calls about this issue and left the payment for labor to install the new part to us. Buyer beware!

Very rude! I simply asked a question and was told to "google" it on my own. Apparently they cannot…read morehelp you unless you use them and pay them. Wow, unbelievable, in the middle of saying something on the phone I was interrupted and told I could not be helped and then they hung up on me.

Whenever I hire a professional, the first thing I look for is honesty. That is why I hired Rocky in…read morethe first place- the reviews that mentioned he was an honest person. He came to my house at the time of our appointment- I appreciated this a great deal as I work from home and have a schedule to keep. He inspected my chimney and noticed an issue I was having was caused by the damper as it was off track. He put it back in alignment and was happy to explain to me how to do it should it happen again. He inspected the flue and said it was very clean and hardly used. I figured that to be the case because in the 3-years I had the house, I had only used the fireplace 2x- both were the week before my appointment. The prior owners either didnt use it much or had it cleaned at some point before I purchased the home. The fact that he did not try to sell me on a sweep service that was not needed speaks volumes about his character. He gave me a number of pointers about starting a fire and maximizing its heat output, and told me things to be cognizant of to extend the life of the glass doors and system. When I asked, he gave me an approximate schedule of when to have the chimney swept depending on how often we use it. The cost for an inspection was very, very reasonable. Honest, respectful and just an all around nice guy! I highly recommend Rocky and he will be the ONLY chimney pro I use. Thanks Rocky- we very much appreciate you!

Rocco is just awesome. Honest, old school chimney service with heart and care. Rocco cleaned our…read morechimney quickly with a great attitude and at a very fair price. I will be using Rocco for everything chimney related in the future and would highly recommend using him as well. Doesn't get any better than this.

Dunrite Chimney is awesome! They installed my Merrimack stove, put in liners, fixed parts when…read moreneeded, and handle my yearly cleanings. Super honest, reliable, and easy to trust--I don't even think twice about leaving them to work while I'm downstairs in my office. Hard to find that kind of service these days!

My pellet stove just died! I was really hoping it could be fixed. So I called Dunrite and the…read morereceptionist, who was very nice, quickly set me up for a check up of my equipment (it's $150 just for coming and doing basic maintenance). Two gentlemen came and worked on my equipment (they really tried to bring it back to life but the thing was just too far gone). They ordered the part, we set up a new date to install it, so that by a week later they were right back to finish the job and install the part (a blower). When they came back, within an hour... not only was it working again, I had my buns pressed right against that grill warming them up against this everlasting cold in NYS! LOL I have nothing but praise for my experience with them. I will be using them in the future for maintenance of my equipment. I recommend them.