I am extremely disappointed by my experience at this salon. During my visit, I felt that I was…read moretreated differently because of my race. While I remained respectful throughout my appointment, I experienced behavior that made me feel unwelcome and uncomfortable. Specifically, when I was told to pay before my service was done. As a paying customer, I expected to be treated with the same level of respect and professionalism as everyone else. Whether intentional or not, the experience left me feeling humiliated and disrespected. No one should leave a business feeling singled out because of the color of their skin. I hope the salon takes customer concerns seriously, reflects on how clients are treated, and provides better training to ensure every customer is welcomed and treated fairly and respectfully.

Awful experience!!!!! I asked for regular French pedicure and was told it was a $30 up charge which…read moreI know isn't true because my white passing grandmother went the previous week and got the same exact thing I asked for at the regular price. Once the service was complete and seated in the area to dry my nails, I was told I needed to hurry up and pay even though my nails were still wet. I will never return here!!!! There targeted customers are old white ladies!!! If you are a POC who looks like a POC you will be treated differently!!!! Awful place!!!! How are you called chocolate spa and are disgusting to the chocolate customers that are willing to try your establishment.

Came for a pedicure (I typically come once to twice a season) and it was by far the worst pedicure…read moreI've ever gotten here. I'm so disappointed. The polish is streaky, my toenails were cut terribly, one of the corners on my big toe was broken and just polished over. I don't know if I'll be back this time. I came in to treat myself for Mother's Day and I definitely regret it.

What sweet place nestled in the corner. Staff was pleasant and welcoming. I am visiting my…read moreparents and decided to treat my mom for a pedicure, it's our first time here. I appreciate the professionalism and cleanliness of Ceci's Nail & Spa.

I had a 10:00AM appointment and it didn't start until 10:15 but that's was the only small thing…read morethat was wrong. Everything else was amazing they really know what they are doing there I showed her a pic of something off their page that I liked and asked her to change the color and it came out perfect. $95 for this set

A great nail salon! Cute atmosphere, friendly service, and talented nail techs. I brought in an…read moreinspo picture and got an even better version of what I had in mind. Highly recommend!

Very clean facility a nice variety of services. Staff is very welcoming and friendly. We found a…read morenew and convenient place for mom to treat herself while we're away.

I bought a Groupon to try out this place. Lisa was very nice and patient. However, I'm not…read moresatisfied with the result. The gel nail polish surface was not shiny and had little tiny bubbles on every finger nail. And today is my fifth day and my nail has already chipped. I won't return.

Nice Place, Friendly people - Great prices!…read more I have gone to this salon about 5 times to get a manicure & pedicure. Compared to the numerous nail salons on Whalley Ave and in the area I find this place to be the best value. Any day of the week a regular Mani/Pedi is only $30. Yes, $30! I know another big place down the street offers this deal on weekdays only, but who is getting their nails done on a Tuesday afternoon?? I am typically there on Saturday or Sunday and have never had to wait to get a seat in the pedicure chair. I hope I'm not spoiling a well kept secret! You can also get gel nails, shellac and waxing done there - but I've never had these services. Parking can be tricky, they have some spots out front and some to the side near the Burger King. Another interesting fact about this particular nail salon is that it is run by an all spanish-speaking staff.

This is a great nail place. The ladies who run it are all very friendly and pleasant. I've gotten…read morepedicures several times from them and I'm trying my nail for the first time today. I'll follow up with nail details after a week or so. While I was there today it was pretty busy but I didn't have to wait more than 5 minutes for a chair. This isn't important to me but many other reviews mention that at nail salons the staff can be hard to communicate with. I didn't find that to be an issue here. All the ladies speak Spanish and English. They didn't push services or upgrades and have always answered my questions about certain options and such. I would highly recommend this place.

I just had a excellent gel pedicure and gel manicure by Elsie! All I can say is excellent all…read morearound. She did a fabulous job, and I will be back for sure. I read the not so great reviews and I disagree 100%. I'm glad I came in, and I will absolutely be back! You will NOT be disappointed

Let me start by saying I was far more patient than I think most would be in this situation, and the…read morewoman who finally did my nails made up tremendously for the awful start. I was very pleased with the gel pedi and callus removal treatment (Spa Treatment #2). The man who did it took his time and it really shows. The lady I went to after for my gel mani was mf awful though! Firstly, her tools looked dirty! I should've said something immediately but I didn't. Shame on me...I'll be on the lookout for signs of infection this week. Moving on. Without soaking my fingers or anything, she goes into using a large round grit tip power tool like a weedwacker on my cuticles. Then she proceeds to use a large dirty cuticle cutter, then dirty cuticle pusher, and again with the cuticle cutter. Tearing my skin and going way too far down. I winced, and asked her if she could soak my fingers before trimming them to make it easier. She gets me a bowl of water for my hands and applies alcohol on a cotton ball to one of my bleeding fingers. I'm pissed and annoyed, but the words are still making their way up my throat. Next, she files my nails and even the skin just clipped at the cuticle.. including the finger she just made bleed! Middle finger throbbing she still tries to push it back. When she's done, she tells me to go wash my hands to proceed with color, that's when I said I would pay for my pedicure but I'm not going to continue the manicure. I got up telling out loud what was wrong as I walked towards the door. That's when another employee, the only Hispanic woman, offered to do my nails. I reluctantly agreed. She asked me what was wrong with the first lady, and I told her: I don't like the tools she's using The tools she's using are dirty I'm bleeding and in pain She's ripping the cuticles out of my dry hands And she apologized and acknowledged the areas where I was nicked on two fingers. She put a soothing gel over my cuticles before tending to each one with a fine tip cuticle tool that she sprayed down in front of me, and did a wonderful job painting. I tipped the Hispanic woman and the man that did my pedi both $10 to show my gratitude, but BEWARE the Asian woman with the burgundy ombré hair, it was a nightmare.

Christina is wonderful!! I went to her because of her hours. I don't get out of work until 6:00 and…read moremost salons are either closed or about to close. I was pleasantly surprised when I walked into the salon. The decor is so pretty!! She greeted me and we sat down. The conversation was flowing nicely. Christina is so personable, relatable, and just easy to talk to. I was a little sad when it was over because I wanted to keep hanging out. lol My nails looked amazing!! Christina straightened a couple out that were crooked. I'm so happy with them and am definitely switching to her. What an amazing experience!!

Christina is very courteous and attentive! Her salon is a one on one place so your appointment is…read moreyour special. She has later hours which I love. Thank you for doing an exceptional job!!

This salon opened up about a year ago in Westville. They are currently looking for stylists to rent…read morespaces in the salon. I was there yesterday, and Crystal did a great job of blowing out and cutting my hair and an amazing job of straightening! Check her out and check out this new place. Prices are reasonable for colors, cuts, nails, makeup, everything.