Service by the wait staff is impeccable, but food is mediocre. For a "steak house" that displays the meat at your table (tacky), to sell you on which cut to buy, they should know how to cook it correctly. Ordered medium well, showed up medium raw. Sent back to the kitchen, came back dry on the outside, and yes, still raw on the inside. Manager was called (without our request, waiter was just the trying to fix the issue), and we were made to feel like WE did something wrong when we didn't accept the offer for a drink on the house or desert. Ultimately paid for the main course that we couldn't eat because it was undercooked, but as a concession we asked to drop the existing drink on the tab vs. forcing us to drink a "free" one, which after lots of back and forth was done. Beautiful ambience, attentive service, but not worth the hype. read more

Great service!!! Gabriel and Ines helped us out, they took great care of us!!! Service was good and food was amazing. I highly recommend d this place!!!!! read more

This place was AMAZING the first night we did dinner here. And TERRIBLE the second night... The first night, every dish was bursting with flavor. The drinks were original and strong. Service was friendly and the atmosphere was bustling. Which is why it was so shocking when we returned for a second night and found every bite to be oversaturated with uncomplimentary sauces, or lacking any flavor at all. We mentioned this to the service and they didn't really have any answers. Then after we paid and left, they actually chased us down after we had walked for 15min away from the restaurant because they made a mistake when they rang up our receipt and we owed like $20. So we had to walk all the way back to the restaurant, making us late for our evening plans. After all that, they did comp us 2 shots, which really would've just been the cost of what they dragged us back for, so we would've preferred skipping the drinks and the extra walk! read more

I should've yelped this place before just walking in. I should've ran as soon as I looked at the menu- the prices are insane, like so cuckoo. I took it as a good sign like if it's expensive- it must be good. Ummm, it wasn't. Food was all right. The menu read better than it was in reality. The club across the street was so loud and about 20 minutes into our meal, a DJ behind us started BLARING music!! I am eating like a $40 ground salmon burger that is more salt than fish BUT, YES, please blast some techno behind me at 6:00pm- too early for the mph mph mph of a nightclub or bar. Immediate headache and immediately no. I would have left at this point, but we were already locked in as we had ordered a few courses already.My husband was offered (for sale obviously) some cocaine in the bathroom- wonderful. Service was all over us until we only ordered the lower end items- then we never saw our waiter again. I sat ready for the bill in a completely empty (except for all the staff chatting with each other) restaurant for about a half an hour. I was sitting there with my silverware at 4:00 and my arms crossed visibly annoyed, nobody came by. Finally my husband asked for the bill and we were able to get out of this food nightmare!! It was our first meal in Tulum and the chips and salsa were such a fun presentation- I was ready for this place to knock it out of the park. I told my husband who ordered the filet tacos that if this meal was amazing, then we could come back to really live it up and have a wagyu and crab night. I worked fine dining for so long that I have my little waiter idiosyncrasies and I don't just order super expensive, hard to cook proteins. I order more standard fare to get an idea of the place first. Anyhoo, this place SUCKED!! and we paid an arm and a leg for a bowl of soup, 6 thin slices of hamachi, 3 filet street tacos, a salmon burger, 2 bottles of sparkling water, and 1 coke. ($166- not including tip). I only tipped 15% which for me (old ass waitress) is like leaving nothing or complaining to management. Still irritated that we wasted one of our few precious meals in Tulum at this joint. In its defense- it is a darling looking space and I am sure it looks cool on Instagram. read more

This place lacks ingenuity with the music. I was there for NYE 2022/23. When any table ordered a bottle of alcohol they would play this cheesy remix of "party people, woop there it is". Honestly, I must have heard that 75+ times at Rosa Negra. Rosa Negra should find 5 or 6 songs that are similar with what they want to achieve. If not it just seems insulting to your customers Listening.... To the same song....over....and....over.....again especially on NYE. Not to mention the staff. Your damaging them mentally. Personally I wanted to bang my head on the table. I wouldn't book again. read more

I found Rosa Nagra while searching on yelp and man this food was amazing ! I hand the surf & turf lobster tail and steak and it was the best food I had in Tulum . The staff was friendly and very professional . We book our reservations on Open-Table.. It was my fiancé's birthday and they brought her out a slice of cake with some sparklers which made her day . I would highly recommend eating here if your in Tulum.. read more

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Everything about Rosanegra was fabulous, we went for dinner and the food and drinks were amazing and service was top notch! We got to all stand on our chairs during a song and we were given sparklers at the table, everyone was dressed beautiful everywhere you look is eye candy, every dish that was served was so amazing no expense spared! The next day we went to the beach club and once again total 5star service and all the drinks and food are fabulous!! read more

Wonderful cuisine and outstanding service. Very creative food preparation. We had soft shell crab tacos as s starter. As main courses we had Hoisin fish and seared tuna Dessert was chocolate mousse. read more

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Heard so many amazing reviews this place and decided to come here for birthday dinner. Had a reservation and somehow still had to wait in line before getting seated. Upon being seated it was UNBELIEVABLE how loud the music was; couldn't even have conversation with the people at my table. Service was terrible also...Waiter took half the tables order and just left without getting the other orders. When we went to the bathroom there were people hassling us to purchase drugs and it was obvious the employees knew. The only good thing I can say is the food tasted good, but unfortunately it didn't make up for the rest of the experience. Side note, notified them we were there for a birthday and received nothing. read more

This was my first time to Rosa Negra. My wife had been in Mexico city and really enjoyed it and so decided to take my husband for our anniversary meal while we were in Tulum. Unfortunately our experience was pretty bad and I will like never go back. Our service was pathetic. Our server was too busy helping other guests. We ordered a bottle of sparkling water and that came out warm. Poured it in our glasses and the glass I was drinking out of was sticky and dirty. We couldn't find our server to tell him change the glass for at least 15 minutes. Finally when we found him he quickly got another glass and poured the remaining water in the glass, but it was very little water and they didn't offer a new bottle. Cocktails we ordered were really good but took long. When we were able to get hold of our server and asked about another drink that my wife had in the past he couldn't tell us, even after I told him what the ingredients of that drink were. When ordering food it felt very rushed constantly. That experience was also pretty pathetic. I had to tell other servers roaming around to get our server again and again. A few times i spotted the server and literally tapped him and still no attention from the server. Our two appetizers came out fine. We then ordered a salad and entrée (long after our appetizers were done because server was no where to be found). The entrée of choice was rack of lamb - server said not available. While they have a lot on their menu, there aren't too many chicken or meat options if you are not into steak. I really wasn't interested in steak (or beef in general) so he was having a hard time ordering. We went back and looked at other times while we asked our server to ring up the salad. We repeated the name of the salad multiple times, multiple times. But we still got the wrong salad. Once again to return the salad was an effort because server was no where to be found. Finally, someone else that seemed to be a manager came and took the salad back. By this point we had ordered another entrée so we asked for that to be canceled and got the check. We left the restaurant after having two appetizers and one cocktail each for $70 with tip, still very hungry on our anniversary celebration (which they knew about). :( Right as we were about to leave the manager offered us two shots of tequila. We don't drink tequila at all so we had to deny that. Not sure why they didn't do something else while we waited for the check, but it was at least a try so one start for the manager who at least tried. read more

Great food awesome environment excellent customer service will be back each time we visit tulum read more

This is a very strange place. The ambiance seemed to be nice and Tulumy, dim lighting, straw roof, etc, but they blasted EDM music, to the point it was impossible to talk to the people next to you. Other tables getting bottle service gave it a clubby vibe. The food was also horribly overpriced and was straight up bad. The risotto and filet - risotto was mediocre at best, but the filet was over cooked, dry, and under seasoned. The burger was over cooked on the edges and undercooked in the middle, and the fries tasted like raw potato. The seafood rice tasted like old seafood. Drinks were tasty, but weak. Service was very slow. Offered cocaine and weed by a few random people going to and from the bathroom. Menu indicated tips were not necessary, but the servers were very pushy for a tip. read more

Not 100% sure why this place has such good reviews but, my biggest take away was although the service is fantastic (waiters & waitresses are incredibly attentive) it is absolutely not worth the money. If you're looking to spend an upwards of $500 US dollars for average food and a club atmosphere then this is the place for you but if you want a good quality meal don't waist your time or your money. Just to give a few quick details the staff is phenomenal (first class service), the food was mediocre at best and left much to be desired (I had the catch of the day and my husband had a NY strip), the space is VERY loud as they bump techno type music all night during your meal. I'm all for paying for delicious food but what I do not like is being charged exorbitant amounts for something I could have gotten for half the price in the US @ Red Lobster. Skip this place and go somewhere else, I heard Kitchen Table was really good! PS the photo below is a picture of an extra large HOHO they give you for desert on your birthday. read more

Rosa Negra Tulum - Free birthday dessert - Steakhouses Near Me - Tulum, ROO

Loved the vibe at Rosa Negra ! I highly recommend you go after 10pm ! That's when it gets good! Music is super dope & food & drinks were great! Best place to catch dinner in Tulum! read more

Amazing vibes here!!! When you come you feel welcomed. It's like a club, and great wine and done all at once. The servers here are so nice and willing. Especially Maricial!! He's so helpful and handy!! Great atmosphere!! read more

Amazing Place!! We went here for our wedding Anniversary. The food was soo good! Impecable service and the environment was everything!! So much fun! Definitely recommend if you're in Tulum!! read more

Rosa Negra Tulum - Lobster Bisque - Steakhouses Near Me - Tulum, ROO

Rosa Negra is such an experience. At first, it's a big sensor overload, with the music, many people, and the sparklers. The environment is almost like a club but with food served. It was a lot of fun, the food was really good and overall it's an experience that should be experienced! read more

Drinks, dinner and a ton of fun. The entire staff made a point to be attentive from the second we walked in. They made you feel like it was a special occasion, regardless of whether it was or wasn't! I ordered a mezcal drink with a sprig of torched rosemary that was the best drink I had during my stay in Tulum, might've imbibed in one or three that night. After dinner, this incredible restaurant became an incredible spectacle. The staff coordinated a dance/light show with the DJ that was totally unexpected, and it made our night. If you want top shelf drinks, 5 star food and an absolute blast, go to Rosa Negra for dinner. read more

BEWARE! They will serve you water from refillable glass bottles and then charge you $200 pesos for EVIAN water bottles!!!! Watch them on the first pour and then call them out lol read more

Rosa Negra is a wonderful restaurant in Tulum. The servers were very attentive, spoke English and provided great service. The meal is truly an experience. They start out by explaining the menu and the specialty seafood menu. The bread served seems like an appetizer. We had grilled artichokes and grilled calamari to start which were delicious. The artichokes were a bit tough, probably should've been boiled longer before grilling. The calamari was very spicy, which took us by surprise because it wasn't listed as spicy. We then had the tuna entree, I wasn't a huge fan but my boyfriend really liked it. Great restaurant that I would recommend going to for a nice/upscale dinner in Tulum. read more

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The ambiance was great, service impeccable, and the food was amazing! The staff was super sweet and even brought out a complimentary cake and sparklers to celebrate. Everyone loved their food and drinks. Had the best time celebrating my bachelorette in Tulum and eating here was one of my favorite parts of the weekend. read more

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Horrible service!!! Over priced! Trust me I love to eat out in New York and don't mind paying top dollar for good food but this place is not worth it!!! We waited 2 hours for our food, some of the dishes came out cold. And to top it off they charged us $90 for water that we never even asked for. Please check your bill because we also got charged for things we never even got, but aside from all those negatives, the place is beautiful with an awesome vibe. read more

Amazing culinary experience with extreme attention to detail. Whether you are looking for seafood or meats they have it all. The ambience is amazing is a true gastronomic scene. read more

Being very picky with food and spoiled as a wife of Italian chef and restaurateur I loved this place. Everything is immaculate in here starting from the ambience, service and the food itself. We have ordered shrimp tacos - which were the best we have tried in all Mexican coast. Bass fish (a seabass) which was kindly prepared by the chef according my taste preference - without butter or oil - simply grilled as I do appreciate a taste of each dish itself and am not a fan of sauces and seasonings. The food was very good! The restaurant itself is pretty pricey but that experience was worth every penny! Highly recommend! read more

Rosa Negra Tulum - Shrimp tacos - Steakhouses Near Me - Tulum, ROO

Service was amazing. Anything you needed they immediately was there to help you. Alberto was hands down the best server! Onto the drinks. The drinks were above average but less than perfect(only reason I'm not giving 5stars). Prices were about what you would spend at a typical place on the beach in Tulum. The drinks could've been a little more stronger(as typical of all places on the beach). Now the food. I had the Lamb and I was amazing on how tender and juicy it was. Our server(Alberto) suggested many options but ultimately gave us the Lamb. Amassing. Now dessert. I had the chocolate ball. What a wonderful dessert! Overall great experience,great atmosphere, great culture, and great food! I highly recommend this restaurant to anyone traveling to Tulum.Ask for Alberto to be your server read more

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Our group had an amazing time at RosaNegra! We went here our first night and we are so happy we did. It was a Wednesday and the restaurant was packed. Non-stop music, sparklers and good energy. The food was decent, not our favorite, BUT such a great spot to visit and definitely a must when you're in Tulum! We had a reservation for 9pm and it was perfect. read more

Definitely the place to be if you want to have a fun night. You can do dinner and stay for drinks or just come later in the night for drinks/shisha at the bar... but either way your guaranteed a good time- always lively, tons of people, music, etc. Great service- Workers are very attentive and helpful. read more

This place is a scam. There were several people here by the restroom asking if we wanted molly/weed/coke. In addition the portion size/price doesn't make any sense. Seriously, save your money and go somewhere else. read more

Fantastic spot! Lots of life, great music, great service. Good good and drinks, we loved it here. Would highly recommended going there. Fun anf packed read more

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Wonderful experience in this beautiful restaurant! I loved the service, the food and the atmosphere in this restaurant. The service was great from my first step to the restaurant. The host, Dana, was very welcoming. The waiters and bartenders did amazing job on servicing me fast and helping with the right choices. The manager Jimmy was very friendly. He gave some recommendations for places to chil out... My food experience was very much satisfying (with me being very picky about the food)) I highly recommend this place and will be back when I am in tul read more

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Lively place for dinner loves the filet and the artichoke soup. Always great service here!

My girlfriend surprised me with a trip to tulum and one of the best places we visited was Rosa negra. Jose and Eduardo took amazing care of us and we had an experience of a lifetime. I spent my birthday here and had an amazing time. From the light shows to the surf and turf the music and hookah was amazing. read more

Okay so I came here for a bachelorette party and we were group of ten. The vibe was bumping and the restaurant was packed. We were seated pretty immediately and had amazing service. My things to note: It's expensive It feels like Tao a bit... It's not the classic tulum vibe so it wasn't totally my scene but worked out for our occasion Also, it's expensive. Just thought I would say that again read more

Extremely loud restaurant with club music blaring so that it was effectively impossible to talk with your table. Waitstaff was kind but the whole environment was very chaotic and didn't seem that they could keep track of the order. Food was good, though drinks were too sweet and portions were enormous. Wouldn't recommend for the price point. read more

So much fun!!! Dancing on chairs, sparklers and the BEST music. It's a must to come here!! The food and drinks are amazing too. One of the best atmospheres here in Tulum. read more

The food is wonderful. We went a year ago and the vibe was on point. House music, what you would expect for tulum. The vibe was . Last night we went back and the music was absolute ghetto garbage. It was the biggest vibe and buzz kill on earth. I would be thrilled to have my bill refunded and I'll never go back unfortunately. I couldn't get out of there fast enough. I sadly now cannot recommend this place to anyone. The dj was just straight up awful. Not sure what type of audience they are now trying to appeal to but it is not for me. read more

This place is a diamond in the rough. I was amazed by the quality of service and food. The staff were very attentive and went above and beyond to accompany our needs. Food was excellent and would definitely recommend this place to anyone. I ordered the bone in rib eye and it was one of the best I've had. We also ordered half of the appetizers on the menu and they did not disappoint. Muy bueno! read more

Way over priced. Over hyped. Food is nothing special. Vibes are great just like most places in Tulum but for the cost it was mid at best.

Enjoyed myself. Very nice atmosphere but the food was overpriced for the way it taste. It wasn't the greatest in my opinion but I love the way they celebrate there. read more

Do not go to this place!!!!! Worst night in tulum! Went here on a Saturday night we had a reservation. We sat down and there was no fan nth to circulate the air, we ordered appetizers and steaks. Food was ok not best but not terrible. But it felt like eating in the sauna! Never sweated like that in my entire life! Didnt finish the food was sooooo hot couldnt handle till the end. Everyone was complaining! im surprised it even has good reviews in here! If you are looking to enjoy ur evening dont go here!!!!! read more