It is good to sit with the best drivers you have she is so sweet ! I have my own car but she makes…read moreme feel like riding with her!!! The other two men also on that side!!!

The workers here are so unprofessional and lack empathy. We missed our bus by one minute due to a…read moreflight delay and our bus leaving early. As we ran in staff literally laughed at us. Clapping and laughing stating "we got 3 more!!, looks like it's gonna be a full house" When I attempted to ask a question about re-booking/availability a heavy set black woman with face tattoos refused to acknowledge me because she was watching her movie and told me to go to luggage,which is outrageous because she had the time to laugh and stare at us. She is not a good representation of the greyhound, and a performance review needs to be conducted. After having a long plane ride to be laughed at and ignored as a customer is disgusting. I will NEVER return here. Thankfully we were able to book at Amtrack and had a very pleasant interaction with staff and experience.

Not the worst, not the best, You get what you pay for. The only pro is the cost, and the timing,…read morewifi never works, usually have old lakeshore bus, instead of the fancy doubledeckers, they advertise. the fat African American female driver with the fake red hair, is very rude and nasty, she smoked while people were getting on the bus, and ware, a dirty st Louis shirt, instead of a uniform. when we where at ann arbor, she yelled in a very rude militant matter, that if someone talks too loud on their phones, she will pull over, and kick them out, she was also talk on her phone via airbuds the whole drive.

Traveled from Detroit to Chicago. Our departure time was 8 am and was going to stop in Ann Arbor at…read more9:15 AM. Close to 10:45, we never stopped in Ann Arbor to pick up the other travelers. By this time, we are near Michigans border and I noticed the bus driver started driving towards an exit on the highway and he started heading east. I point out to my boyfriend that we started heading the wrong way without any notice from the driver. I look on my phone and we were now heading BACK to Ann Arbor! I overheard from a man sitting near me that we did indeed miss our stop and we're surely heading to pick them up. We arrive to Ann Arbor at 12:15 and everyone who now was joining the bus was livid from having to stand in the cold! I call the Megabus company and explained the situation. I was told I had to call when I arrive to my destination. I call, let it be know I had to call around five times due to lack of communication with the Megabus employees. I call when I arrived to my destination only to be told there are no possible refund methods, however I could get reimbursed with the money I spend for this trip on another trip with this company. I explained I don't often travel nor would I ever travel with them again. Such a huge disappointment to arrive to my destination three hours late due to a driver not paying attention to the road!

Amtrak gave numerous delays without reason both on and off the train. Was not home until passed…read more4am. There were almost no updates, complete confusion and disorganization when we did board, and though they offered a rebook/cancel: if you tried to take them up on it, the link took you to a page requiring you to call a 1(800) number. The fact that we were SO late, with the company holding almost no responsibility, offering no actual solutions, and most of us were in a different state made the end of the trip miserable. This train experience dampered this Chicago trip.

I took THE WOLVERINE Train to DETROIT and I really enjoyed it…read more It was a wonderful experience & terrific ride.

I love this train station. I come here often as I travel back and forth from Chicago. It's always…read morevery clean and quiet. Spacious and bright. Friendly staff and conductors. It's a smaller station with only 2 tracks, so it's really easy to navigate and feels stress free. Large parking lot too. Good vibes all around.

A very nice and clean Amtrak station. It is very clean inside, appears to be maintained well, is…read morestaffed, and has a historic locomotive on loan from Henry Ford Museum displayed inside. How can you not like that? Far better than the outdated Amtrak station in Detroit, which desperately needs upgrading. And nicer than the 'Amshack' station building that still is used in Ann Arbor.

So, the woman's restroom was closed when we went in the station, and it smelled very heavy of…read morebleach inside.

Arrived on time, but they had the doors locked. We were not let into the bus. Was given no refund…read moreor option for a later bus ticket. The return ticket had to then be cancelled, and I was given a credit. Overall, $30 credit for $200 worth of tickets and I had to find another way to my destination. Worst experience ever with a company.

From Owosso. Went on an elementary school field trip to Mackinaw Island and the bus driver was…read morewonderful. The bus seats on this brand new bus are BS though. Most uncomfortable trip ever. I am in so much pain. the seats are bucket seats and they are stiff and painful to sit in for and length of time. I give a 0 to the bus and a 10 to the bus Driver.

What made my bus ride with Indian trails bus service so special was the driver Ron Jones! His…read moreprofessionalism and his kind and calm demeanor were a pleasure to be around. He navigated through the heavy traffic with no problem and he frequently inquired as to the comfort of us passengers, whether we were too cool or too warm.He used clear communication throughout the trip, letting us know our next station stop and the estimated time of arrival, etc Ron went above and beyond and it was a pleasure riding with him. He also located my sleeping bag in the luggage compartment, which I have temporarily forgotten about. He loaded it in the next bus that we were taking and I really appreciated that. Thank you again for such a nice ride:)

Interested in how Megabus compares to Greyhound and Amtrak? Read on!!! I travel to Michigan between…read moreChicago several times a month and know every nook and cranny of what each transportation service offers. I'll offer a brief summary of the pros and cons. PROs: - Megabus is EXTREMELY punctual. It is BY FAR the most punctual method of transportation between CHI and AA. I have never had my bus be delayed by more than a few minutes (compare this to Amtrak, which averages ~50 min delay every single time I take it. Greyhound, on the other hand, is a whole other animal... if your bus actually shows up, the timeliness is in between that of Amtrak and Megabus.) - Ronny, the most incredible bus driver you will ever meet, works for Megabus and is truly a phenomenal asset to this company. Trust me when I say you'll know who he is if you ever have him as a driver. I've never met someone who loves their job as much as he does! - You get a rest stop at Love's-- a gas station that, I am convinced, survives purely​ off of the business that Megabus provides them. Bathrooms are clean and they have many snack options. No complaints! --- CONs: - Space is cramped (it's a bus after all​!), so if you're taller than 5'7", you'll likely be a bit uncomfortable. In comparison, Amtrak seats are significantly​ roomier and Greyhound usually sells fewer​ tickets (for their own reasons...) so you have a higher chance of having an empty seat next to you. - Bus drivers are not consistent with checking who reserved their seat. I've had multiple instances of other people sitting in my reserved spot, but did not want to make a scene asking them to move. - There was that one really angry bus driver lady (you all know who she is!!!!) who threatened to leave you on the side of the road if she heard your cell phone​ beep. That was fun. Good thing she changed her haircut and pretends to be a different person now because so many customers complained about her lack of professionalism. --- MAJOR TIP for anyone who has LOST LUGGAGE ON MEGABUS: Always, always, always contact the company that Megabus rents their physical busses from (Lake Front Lines for Ann Arbor). When we accidentally left an item on the bus, Megabus failed to contact the driver and the customer service representatives told us there was nothing we could do except wait for them to return our calls. It was miserable. But within 15 minutes of speaking to a 24-hour Lake Front Lines emergency dispatcher, I was in contact with our bus driver and drove to a nearby hotel to pick up the items. SUCH A RELIEF.

I could just say ditto on Roshan's review…read more Time was when you could get a ticket on this thing for a song. Then I could put up with the crappiness that is a MegaBus experience. Last time I checked though it was a mere 10-20 bucks more for the train for the dates I was travelling. Hmmm. Do your research, if its not an absolutely amazing deal then skip it. Because yes, you wait around like a bum in the elements for an endless amount of time before the trip ever starts, you are then put into uncomfy seating on a bus that is packed to the gills, there is no real service, things are never on schedule and ultimately there will be some miserable moments. Unless you are extremely flexible about travel and willing to be a bit less than satisfied overall, MegaBus may not be a bargain you are willing to suffer. If you are cheap, skinny, short and prepared for any and all issues it can work I guess. Me I am just too freaking old and fat to deal with the hassle. Plus my ride where the air never seemed to work and I arrived at my destination looking and feeling like I had survived an unprepared trek through the Sahara kinda put me off the idea for good.

Wow America is this the best we can do shame, shame,shame unbelievable! 20 min for a coffee!…read moreStanding 20 min. on a moving train....lawsuits. get back my seat it's been taken....amtrak board needs to ride this train. Coffee cart..charge more. hello service was good, ride good, comforts zero....please do better!

I'd never seen an amtrak station combined with a greyhound station. But please stop using so much…read morebleach when you have passengers inside. Thank you!

Only one driver drove like a nascar driver going over 80 in a 70 mph zone. His weaving in and out…read moreactually made me sick before I boarded my flight. I've used this service since the 2000's when I traveled for work and vacations. Always prompt, in fact usually early and never late picking me up. The cars are immaculate, the price includes the tip and is set. No pressure. Love this company

They never showed up even though I was assured they would be at Baggae Claims. Calls were directed…read moreto their "call Center" that apparently is offshore - and their Customer Rep was barely understandable and had no clue about the reservation that was made 12 hours in advance of arrival. Completely unreliable and incompetent. DONT USE!

This is one of the must see buildings on the historical detriot tourist list! The Guardian Building…read moreis one of the most iconic landmarks in the city. It was completed in 1929 during the city's automotive boom. It is also often referred to as the Cathedral of Finance. It's a breathtaking Art Deco design inside and out. Make sure to take time to appreciate the detail, that makes it so special. The bold colors, the amazing tile work, and vaulted lobby are stunning. It history and beauty makes it so much more than "office building". We lucked out and found street parking but would have paid for a garage. It is absolutely worth stepping inside to look around. Website: www.guardianbuilding.com

It opened in 1929 as the world's tallest masonry structure. It was a cathedral of finance, a 40…read morestory red brick building with green & white accents. The interior is a colorful explosion of marble, mosaic & murals that draws from the Aztec, Art Deco & local influences.