My dad is 89 and partially blind. He has lived there over 2 years now and is doing great. The…read morestaff including Stacey, Alli and Cricket (the bus driver) are great. The nursing staff is good - I wish there was one more on at night. It is never ideal when your family member makes the decision (or it is made for them) to get some additional help in life but LCRI is great for offering a large menu of options to keep seniors entertained and social. My dad now rides in a men's ebike club all over town daily, scary I know but he is able to safely keep his independence. There is always something going on and the staff is really nice. The food was okay when my dad moved in and has gotten so much better... When I think about facilities for seniors, our family is happy our dad is here because he is happy he is here and has a full circle of friends.

This review is for Deborah and initial impressions while we were looking at options, not for the…read moreactual care of the facility since we chose a different place due to Medicaid reasons. Deborah is an extremely sweet, kind, and empathetic human who understands the anxiety we face when our loved ones need elderly assistance. She helped us navigate the process right from the beginning, giving us advice on many options. She was proactive with communication, checked in often, and spent time in person without being rushed. She didn't pressure us into anything, but rather looked out for our mom's best interest. The facility tour gave us the overall impression that the residents were very happy.

Avoid this place at all costs. The nurses and care physicians like to violate HIPPA and speak about…read moreclients while outside their room, VERY LOUD. They feel the need to judge and dismiss claims. Took my brother in because he may have pinched something in his last night setting a weight down. They felt the need to LOUDLY express their opinions that it was probably his improper form. Please tell me how improper form would be a quick punch that is sending continuous pain down his pelvic region and legs? They dismissed him and just gave him muscle relaxers. If he wanted muscle relaxers her would have gone and purchased a 1000MG edible from a dispensary. Instead of giving proper care and concern like a normal human, they belittle and make you feel less than. Might I add the two judging him for "probably because of his form" you two were pudgy.As well could use some daily sunscreen and a nice exfoliant might I add, since we're judging people based on what we don't know about them. The clinic clearly does not care about reviews unless they're positive. Unfortunately we drove almost an hour here to get here when they opened, and needed up sitting an hour in the waiting room to be seen. Don't let the 4.5 stars fool you. All of the 1 star reviews are very much correct and you are 100% better off taking business elsewhere unfortunately if you want to be taken care of. If you don't care about helping people, why work in healthCARE? Disgusting behavior all around.

skagit urgent care right next to Walmart. I love wait time. I got there at 9:30 yesterday and I…read morewas in like three minutes that quick go to urgent care today

I've been going to R&P for 9 months for physical and occupational therapy due to a back injury and…read moreseizure recovery. I've seen Wendy, Tom, Merrim and Keagan at different times depending on mutual availability and everyone I know there treats you like family. I'm active duty Navy as are a lot of their patients. My wife is a Nurse Practitioner as well as a new OT patient there, and with our combined 40yrs of military and medical experience, we can both testify to the fact that Rue and Primavera is second to none when it comes to patient satisfaction!

Rue and Primavera has helped me tremendously regain my strength and range after a horrible break in…read moremy left arm. Since it is my dominate arm, I was pretty helpless as my right arm sustained a horrible injury when I was in my teens which was over 40 years ago. Their wonderful staff were courteous and patient as I had lots of therapy ahead of me to work through the limitations that I needed to overcome. Thank you Rue and Primavera for assisting me in my recovery and helping me achieve my goals to regain my full range of motion.

Terrible experience at billing. I wish I could put " 0 or minus star" after dealing with Billing…read moreDept. They do not want to review the bill at all. I visited this clinic in October twice since the young doc could not do I/D at first visit, I had to come back again. Tri care supposed to cover 100% for these visits as my coverage. I got billed couple hundreds dollars for one of the visits. I called Tri-care, and was told that skagit used wrong code, so they need to use correct one to submit the bill again. When I asked the lady from Tricare , she could not tell me the code, Skagit needs to call Tri-care if they have a question. I called Skagit 360-814-7575, the young lady who talked to me at 1134 am on Dec 15, 2025 told me that they did not use wrong code and I need to check my insurance for coverage, if it's wrong code, "I" need to call Tri-care and get the correct billing code to tell her because it's MY responsibility to correct the billing. I am a patient, I am not working for billing at Skagit nor Tri-care. When I asked her to call Tricare to figure out what was wrong, She said, "Skagit will not call insurance company, we already communicated with insurance company. You are responsible for this billing. " She told me to have Tricare contact Skagit or get the billing code by myself. I explained to her the staffs from Tricare cannot make outgoing call directly, but she kept saying no. I am sure they do billing hundreds everyday. Human make mistakes , but how she knows she is not wrong 100% for sure? I was refused to request for the review the bill , not willing to call insurance company. Tri-care staffs I called cannot make outgoing calls. If Skagit cannot help to solve this problem. Who would help? Basically, if they use wrong billing code, patients need to shut up and pay the whole bill?????

I had to go to urgent care for some confusing symptoms and had a really great experience. The staff…read morewere thorough and kind, without exception. I felt silly because it turned out not to be anything serious, but was treated with empathy, got good answers and left feeling reassured. Lisa Kohler was especially thoughtful, and I appreciated the quick follow up with a phone call to explain my lab results to me.

This hospital is amazing! Unfortunately I am a frequent flyer to this hospital. The staff is very…read morecaring and thorough. They have done an incredible amount of tests to determine what is ailing me. They saved my life. I had a doctor who shall remain nameless, but is from Anacortes Wa who wouldn't help me get oxygen when I got out of the hospital. Thank God for UGH/peace health professionals. I contacted them and they loaned me 2 big bottles and the tubing etc. Not many hospitals would do that. Like I said, amazing!

I am very displeased with the care that my dad received on January 30th and 31st of this year. He…read morewent in with a cough and had a hard time breathing. They did some tests and told us that he had RSV and that it was treatable and he would more than likely go home that night. He was being treated in a bed in the hallway and was sharing time on the monitors with another patient, so the staff was not continually monitoring him. I feel like they underestimated the severity of his condition and did not give him the attention that he needed because they were understaffed and too busy. Within 3-4 hours of being diagnosed with RSV and not doing anything to help or treat his symptoms, my dad went into cardiac arrest and died. The doctor admitted to us at the time of his death that they exhausted all of their resources of epinephrin and could not save him. I feel like they missed the signs of what was coming and are too blame for his death. I will never agree to be taken to United General, for any reason, if I were to have a medical emergency. I feel like this place should be shut down if they can't provide proper care and have enough staff/ equipment/drugs.

I would caution others in working at Burlington RET Physical Therapy. I was severely injured by a…read morePT Assistant whom I had already requested not to see, because I could tell she was not understanding what I needed as a 70- year -old woman with a complicated proximal humerus fracture. One of her first statements was ' We don't play around here' and mentioned surgery which is fully outside her standard of care. I took my name off all further appointments with her, and then her supervisor, Natalie, who I was supposed to see came out one day and took someone else back and I got put in with this gal, Sarah, who I well knew was not a good idea to work with. I was treated very forcefully, and overworked completely. She then made me do some exercises I should never have been doing which further injured me. My whole arm and shoulder immediately got swollen and very painful, and it had been doing relatively fine before. I went to my orthopedic surgeon and he ordered an MRI and said, yes it had been severely injured, and that I am now behind one year in healing. This has totally impeded any further progress being made at this time and changed my whole life. In my opinion, this practitioner should not be treating people, as it is very unsafe and reckless treatment behavior.

Amazing practice. Very attentive. I'm so thankful to my physical therapist. I feel so much better…read morenow. And Kelly is awesome too. Very helpful and attentive. I'll miss this place. I hope to find a nice PT office like this one wherever I go. Thank you from the bottom of my heart for your care.

Regency Coupeville is a wonderful place! They have excellent staff and they care so much about…read moretheir residents and making sure that everyone feels heard!! They have great care quality and they are so sweet and welcoming to not just the residents but also staff, family members, etc.