1. Rosa's Cleaning Services

    1. Rosa's Cleaning Services

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    Rosa's Cleaning Services

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    8 years ago

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    Breckenridge Property Management

    Breckenridge Property Management

    3.3
    (14 reviews)

    We booked a last minute condo managed by this company the day before our arrival date. After…read morebooking we received an email telling us that there was a payment issue. I re-entered my card info 2 different times and kept having issues. The morning of our arrival, I received an email saying that if I don't enter payment information, my reservation will be cancelled. I entered in a new card and called to try and sort it over the phone. No answer. Left a voicemail, and hoped that the new card information worked. Shortly after I received a cancellation email. Again, I called - No answer again. So I left another voicemail. I was able to get a hold of a person via the sales office number, who was finally able to get someone to call me back. They told me that the room was already rebooked because there is a wait list (mind you, I booked the room the night before our stay) and that there was absolutely nothing they could do, leaving us to find a place on our own. The lack of communication and they way they communicated the issue was completely unprofessional. For someone looking to have your property manage here, I can only assume that the other services they provide are equally as unprofessional. I'd want the piece of mind that the company managing my guests are treating them with the utmost importance. Next time, I'll be sure to avoid any property managed by this company.

    RJ and mountain management team has been one of the worst experiences I've ever had with airbnb, or…read moreany other lodging service. We were going to be traveling to an event that has been tragically canceled. Unfortunately for my large group of 16 the majority of us had to cancel due to virus outbreak for safety and health issues. I was hoping to get a full refund due to the "epidemic disease and illness" section in airbnb's "extenuating circumstances" policy, but I was sadly mistaken. Every time I mention it to the hosts they always respond with the same soulless automated response of "we are sticking to our refund policy". I understand that they are a business and stick to policies, but I thought being in a pandemic there would a little sympathy. There is no sympathy to be found on their part even though multiple people in our party are currently sick with the coronavirus and have been advised to Quarantine. Currently I am waiting to here from the airbnb support team to see if I will be losing over $700 to this greedy terrible organization. My advice if you are looking for an airbnb go with literally any other option than the listings provided by this team. They do not treat you with respect and they do not treat you like any normal human would.

    Rosa's Cleaning Services - homecleaning - Updated July 2026

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