Great and honest service.. which is hard to come by. Plus, it's affordable with ZERO up-sell. Rose…read morecity also has a giant room with a ton of accessories and their inventory of RVs outside is like no other around. I will only come here for service. Thanks, Rose City RV!

If you're looking to buy a camper, don't trust these 1 star reviews because this place is 5 stars…read moreall the way. I can't speak to repair work as I haven't had my camper in yet but this place is great. I can say that the battery quick connect switch broke off the first weekend I had the camper. Went back inside and told them, the guy disappeared for a minute, came back, and tossed me a new one, no charge. I went to five different RV dealers and Rose City was by far the best. I wasn't hounded or pushed to buy a camper, the salesman (can't remember his name,sorry) just followed us around for like 2 hours answering any and all of our questions. When we settled on a camper and price, the owner did all the paperwork and she was super polite. Since it's a camper and they're like boats I'm sure I'll be taking it in for repairs within the next year or two so I'll update this then; however, I really do not expect to be disappointed. Thanks Rose City, you guys are great.

We called and spoke with Brent to schedule a time to walk through a fifth wheel. By the time we…read morearrived for our scheduled appt, the price of the camper had increased by $15,000. We will not be going back to the dealership.

We bought from this vendor in September. We did get a list of items that they owed us. After they…read moregave us a fictional date of 9/26 which came and went we are still trying to get them to honor the "we owe" items. The fridge door in the trailer we bought from them is broken. They were supposed to replace it because without it the fridge is not usable. They have been unable to locate the parts and refuse to provide copies of the PO showing they ever ordered the items. Their problem is that if they cant get the door they need to replace the fridge and they don't want to do that. That's unfortunate but it's not our problem. We want and need to be made whole. My family is living in this $35K trailer without a fridge. That is not fair and it's not what we bargained for. We have asked multiple times for a date certain for the parts (fridge door or fridge) into and a copy of the PO showing they ordered it. Had dealings with Johnny (Sales Manager) & Lisa (Owner) which had been relatively civil if not very productive. Then along comes Tony Kesselring. Unhelpful, evasive, rude and disdainful of his customers. Comments like "I can't get rid of you fast enough" are simply the tip of the iceberg. His emails are full of double speak, conflicting statements and a general f*ck you attitude. We r at 60 days plus with no end on sight. If this is indicative of the Northern MI RV experience my advice to you is go elsewhere. When the principals of a business talk this way to their customers it's clear it's not the first time its happened but rather the first time someone has taken the time to report it. Stay tuned. We will be updating once we have filed suit. #avoidatallcosts.

Beautiful family business, very knowledgeable, excellent service and professional. Doreen and Jim…read moreas well as the wonderful front desk service provide answers to your questions and if they don't have the answer they will get one for you. They stand by their word and give graciously fair and honest business dealings. You would think we are family but that's how they all make you feel comfortable. Thank you again we feel the love.

We just stopped into this dealership (about 4:30pm) to inquire about the purchase of an ATV for use…read moreon a Northern Michigan cabin property. My 12 yr old son & his friend, and my son's father stood in the showroom for 5 minutes waiting for someone to even say 'Hello'. There were two women sitting in the office on their phones who refused to even acknowledge their presence. How rude. These things are NOT CHEAP! They only cost thousands of dollars and you would think that just a little common courtesy would've been nice. . . Instead, one of them actually scowled. As if the guys were coming in too close to closing time, or like the boys were interrupting her phone time. Not even an offer to take down their name's and info. You would think that, lol, because these salespeople work on commission, that they'd WANT to make MONEY, LOL. Well, A LOT of money just walked right out of their door. . .

Reference date SEPT 25, 2021 The TV in our new travel…read moretrailer failed, and Josh Caverson helped negotiate a warranty replacement with the manufacturer. In addition, he climbed on top of our trailer and found that one of the exterior wiring ports had not been sealed, causing water to leak into the bedroom, which he then patched. Also while picking the replacement TV our bunk slideout malfunctioned, and Mr. Caverson asked one of the techs, named Michael, to look for the problem. He discovered the reason and showed me how to fix it myself should it reoccur, which it did a couple more times before we were able to get the slideout motor replaced at our Kansas City destination. Great professional work, likely preventing dangerous traveling conditions. Camping World is fortunate to have these two exceptional employees on its team!

can't rate lower, or i would. the quality of this 5th wheel we purchased is ridiculous. i could…read moregive a laundry list of things like the table not being bolted to the wall, the water dump valve falling off, the flooring by front door rotten, slides not working, etc. every call to dealer was pointless-- they acted like it was our fault. we are an older couple that has used the 5th wheel only a handful of times, stored it indoors and were conscious of using it with care. no pride in quality or standing by what they sell.

pulled into Dolneys RV Center. Impressive stock of RVs. Open sign was on. We went inside and were…read moregreeted by no one. We found one salesman outside. He was helping a customer, so we waited by the front doors for him to he available. He gave the customer a brochure and they drove off. He then walked in the front door and locked it behind him. Without even a word to us, he shut off the Open sign. Looks like they closed a lt 2 pm, which we did not know. Someone could have at least told us they were closing. We would have made an appt to go back. We have the cash to buy a fifth wheel, and were looking forward to it. Looks like we are going to spend it somewhere else.

I took my camper to them about a gas leak. They quoted me $1000.00 or more for labor and around…read more$400.00 dollars for parts. I said no and I will pick up the camper. Before paying them $132.00 for them to look at it I asked them if there was any way they could fix it cheaper. They said no. So, I left and stopped off at Tri-City RV on Patterson Rd in Bay City and they quoted me $400.00. I had them fix it and when I picked it up, they only charged me $361.00. So, before you get RIPED OFF by Dolney take your camper to Tri-City RV they are GREAT!

I travel as a surgical technologist. I was passion through town and needed emergency leak repair on…read moremy roof for a bad leak. I never stay long enough to make an appointment and I didn't have the tools to do it Myself. I called and they said bring it in and the repair was FAST and the technician actually showed me where the leak was how he fixed it as well as proactive measures to take incase it happen again: I am SO THANKFUL - I can't express how helpful and FAIR they were for pricing and ... I can't say enough good things. Thank you for getting me back on the road and keeping my home safe and dry.

My wife and I sold our motorhome and stopped in at A & S to look for the camper we had found a…read morefloor plan that we liked and after meeting and talking with Todd Rodgers ( Amazing person and salesman second ) walked through a few with layouts we liked and found our dream travel trailer!!! He was so nice and pleasent to deal with. The financing process was flawless and fast! We pick up our family's next adventure on Monday because they go through all their campers before they leave the lot to ensure everything is working as it should and the propane is topped off! We looked at other dealers in and even out of Michigan and Todd and Earl ( Financing) got us the best price we found out there!!!! My wife and I could not be anymore happier with the way we were treated and listened to!!!!! FYI we bought a 2019 Forest River Salem 31KQBTS.