I travel as a surgical technologist. I was passion through town and needed emergency leak repair on…read moremy roof for a bad leak. I never stay long enough to make an appointment and I didn't have the tools to do it Myself. I called and they said bring it in and the repair was FAST and the technician actually showed me where the leak was how he fixed it as well as proactive measures to take incase it happen again: I am SO THANKFUL - I can't express how helpful and FAIR they were for pricing and ... I can't say enough good things. Thank you for getting me back on the road and keeping my home safe and dry.

My wife and I sold our motorhome and stopped in at A & S to look for the camper we had found a…read morefloor plan that we liked and after meeting and talking with Todd Rodgers ( Amazing person and salesman second ) walked through a few with layouts we liked and found our dream travel trailer!!! He was so nice and pleasent to deal with. The financing process was flawless and fast! We pick up our family's next adventure on Monday because they go through all their campers before they leave the lot to ensure everything is working as it should and the propane is topped off! We looked at other dealers in and even out of Michigan and Todd and Earl ( Financing) got us the best price we found out there!!!! My wife and I could not be anymore happier with the way we were treated and listened to!!!!! FYI we bought a 2019 Forest River Salem 31KQBTS.

Amazing customer service they were so friendly and gave me a great deal special shoutout to Chris…read morehe's awesome same with Denis they both should get a raise every RV looks clean and everyone is nice honestly best RV dealership east of the Mississippi oh and a shoutout to Eddie that guy gets stuff done and he does it good

Simply put this place is awesome no pressure honest sales quality service I can't say enough good…read morestuff about them. After shopping camper world I almost sold my camper and moved on then I found this place and it renewed my interest in camping thanks international rv world I would give you 10 stars if I could!!!!!!!

Great propane prices! Awesome customer service! Great…read morelocation easy access for our motorhome to drive thru for the propane fill.

Camper v. Tree, camper lost. Thank you so much for your quick response in repairing our camper…read moreafter we hit a tree. We called other places to try to get a temporary fix. This company was the only one that took the time to take care of us. The staff was friendly and very kind to us and made it possible to travel to the U. P. Thank you again for your kindness.

Great and honest service.. which is hard to come by. Plus, it's affordable with ZERO up-sell. Rose…read morecity also has a giant room with a ton of accessories and their inventory of RVs outside is like no other around. I will only come here for service. Thanks, Rose City RV!

If you're looking to buy a camper, don't trust these 1 star reviews because this place is 5 stars…read moreall the way. I can't speak to repair work as I haven't had my camper in yet but this place is great. I can say that the battery quick connect switch broke off the first weekend I had the camper. Went back inside and told them, the guy disappeared for a minute, came back, and tossed me a new one, no charge. I went to five different RV dealers and Rose City was by far the best. I wasn't hounded or pushed to buy a camper, the salesman (can't remember his name,sorry) just followed us around for like 2 hours answering any and all of our questions. When we settled on a camper and price, the owner did all the paperwork and she was super polite. Since it's a camper and they're like boats I'm sure I'll be taking it in for repairs within the next year or two so I'll update this then; however, I really do not expect to be disappointed. Thanks Rose City, you guys are great.

We have bought a toy hauler and a fifthwheel at Hamilton RV in Saginaw Michigan. I am a disabled…read moreVeteran and have trouble getting around and the service and personal could not helped me more when I have a problem! Would recommend buying a trailer for this establishment!

Service Terrible - Dangerous Employees!…read more I very rarely write a review but this is a horror service story that is worth your time. The short story is the salesman are nice but the service department is beyond terrible. I bought my camper at Hamilton RV. There are other bad story's including them using my toilet but this story begins when I took my camper in because my awning motor wasn't working correctly. They did fix the motor but after I took it on our first trip, we realized it was not rolling up and fitting in the track properly. After returning, I called them up, took it back in and they told me that it was an awning issue and had nothing to do with the motor replacement. I touched base with the manufacturer who disagreed with Hamilton RV. I told them that the Palomino was in disagreement but they still charged me. I didn't argue because I didn't wan the trouble. Along with the awning re-alignment, I also asked them to caulk the camper and put in new vinyl trim insert because most of it was either cracked or already missing. They called me to come pick up my camper saying it was finished. After spending time waiting for paperwork and for them to bring it to me, I noticed that they never installed any of the vinyl trim that I asked for. They said they would take care of it and charged me more money to do it. At this point I'm getting aggravated because they had to charge me more money again. I left Hamilton RV and went home to await another phone call. After a day went by, they called me up. I went again to pick up my camper and went through the motions of paperwork and waiting for them to bring my camper up to me only to find out when I wen to look at it that they never bothered to caulk my camper (which I already paid for). The technician went out and confirmed several calk cracks in the camper had not been fixed. so once again, I left my camper there to come back another day. I got another call a couple days later to come pick up my camper but this time, I wasn't going to wait to check it over. I drove back to look at the camper and realized that there were more issues with their work right away which I had suspected. NOW THIS IS WHERE IT GETS REALLY BAD! A technician comes back and says "Do you have permission to be back here". I said no, but I am checking over my camper to make sure the work was completed. He said "Well you have to get out of here". I was not budging and said "This is my camper and my 3rd visit to a job not done and I am not waiting to inspect it". He got irate and said "I don't care, get the F*** out of here." Recognizing that this is getting out of hand really fast, I told him to get a manager. He said, I will punch you in the F***ing face. Right there I left all of my stuff and ran to the front office to get help. He was making "Whaaa" sounds like a baby as I was leaving. I talked to a sales manager who was nice and came back there to help me inspect it and verified again that it was not complete. He said that the service manager nor general manager was available but to leave the camper there and he would have them contact me. Naturally, I left awaiting another phone call. A couple hours later the general manager calls to inquire about the situation. Even though she asked what I needed to complete the camper, she dismissed the issue with her employee. It started with "Its not excuse for his actions but"..... then she started talking about how the technicians are dealing with stuff and the service manager isn't there or something. Then after talking further about his actions, she said "I understand you had a heated discussion". Right there I new this would not go anywhere. I can handle a heated discussion but this guy was dangerous and willing to fight me because I wanted to inspect my camper after I have been wronged several times by his department. She said she would have it fixed today or the next morning. 2 days later I had to call and they said they were still working on it. I got a call in the afternoon that they had completed it. They had it waiting there when I came to pick it up. They vinyl was fixed, the caulking job they did is sealed up but looks awful (they never cleaned it, just caulked over dirt and grease). Save yourself really big headaches and DONT take your camper to their service department.

I highly recommend Phillips RV Center, the service is great, the people are very helpful and…read morepolite. But on top of that i got the trailer i needed for my business and business has never been better!!

From the owner: At Phillips RV Center we make Customer Service our top Priority! Come in and experience it for…read moreyourself! Bring any competitive price, we could save YOU more! Phillips RV Center is your Premiere Toy Hauler, Travel Trailer, Fifth Wheel and Truck Accessory dealership in Genesee County, and all of Mid Michigan. We offer new and used RV's, Travel Trailers, Fifth Wheels, and Tent Campers from Palomino Puma to Gulf Stream Envision. Need Financing? No problem! Fill out our convenient, secure online finance application. We also have a large variety of parts and accessories available in-store! Does your RV need parts or serviced? We can help! Fill out our online parts request form or service request form. If you are from Mount Morris, Flint, Clio, Montrose, Swartz Creek, Otisville, Birch Run, Saginaw, Midland, Bay City, Flushing, Fenton, or Detroit, we are your final destination for the best RV and Truck Accessory services and prices in the industry. Think Phillips RV Center of Genesee County for your next RV purchase!

As soon as I walked in, I was greeted and helped right away the employees there know what they're…read moretalking about and made sure I was taken care of before I left and was very helpful. I will definitely be going back. my new go to spot for my camper thanks again to everyone up at McDowell rv for helping me out and thanks again Ron your the man

We stopped in to talk to someone about winterizing our RV in nov when the park we have been in all…read moresummer closes! As it turned out we spoke to an owner and she was absolutely wonderful! Such a delight to speak to someone who made you feel like their only customer We will definitely keep doing our business with them!!

Great experience trading in and purchasing a new travel trailer. Thank you Kristopher Atwell, Mike…read moreBuckley, Breanna Rockwell and Alex the hitch guy.

I highly, highly recommend this place if you're looking to buy an RV or a trailer--you really…read moreshould go there. It is a warm atmosphere and offers professional assistance. You completely lose the feeling that you're at a dealership , these people treat their customers like close friends. Breanna and Casey !!! Typu guys are amazing! The first toast at the campsite this Friday will be to you! Your help provided exactly what we needed in no time at all. Once again, thank you so very much!

I contacted them for a quote to replace a ac on a camper for me...while he came up a price it…read moreseemed a little high and I asked for a price breakdown...still waiting for the answer... Not a good way to do business...

Needed mobile rv service at Bay City State Park. They were there within an hour fixed our issue…read more Great communication, polite - good customer communication, answered questions explained the issue and repair and how to avoid it the next time. Reasonable pricing and excellent service. Will us them again anywhere in the lower peninsula!