Highly Recommend! I called this morning around 10:30 and Rich had an opening at 1 pm so we set up…read morethe appointment for cleaning the dryer vent. He texted me when he was on the way and arrived right on time. Great guy! Very professional and friendly. Got right to work and was finished quickly. Rich cleaned up everything beautifully. I'll definitely use CU Air Duct Cleaning again. Thanks again Rich! Mary

We recently had a small kitchen fire and had to have all our duct work cleaned in order to have the…read morenew furnace put in(fire damaged the old one). Rich worked on a holiday to make sure this got done for our family so we could move forward with repairs. He went above and beyond for us! We also have a small home and he was more than patient moving his large equipment around. He made sure to show us before and after pictures as he went along, which I really appreciated. His price was also unbeatable. I highly recommend CU duct cleaning.

They are prompt, professional and know their stuff. I had work done on my sump pump and it was not…read morean easy job and they were great!

Outstanding! The technician who came out was so knowledgeable and helpful. Our toilets were…read moreoverflowing and it turns out there were roots in the pipes and he solved it all in one afternoon! (After we paid a different company $1100 this morning to disassemble our toilet and tell us they couldn't do anything today because they need to break up our concrete patio and rent a back hoe.) We are so grateful for Lanz Plumbing and their expertise. We are customers for life.

Tim is professional and honest. Working hard. Having his service is a pleasant experience!read more

Fantastic communication! Quick response! Showed up on time!…read more Our heater quit working and he had us fixed within minutes! Prices are very decent but the response time, communication and professionalism was definitely a great experience! I absolutely recommend this company for all your hvac needs!!! Thank You, Thank You, Thank You!!!!

Reliable & helpful service! Locally owned and honest company. I requested service for my property…read moreoutside Champaign and ABC quickly diagnosed the issue and we determined that a new furnace was needed. I feel very happy with the value and overall service offered. I'm so happy with my new furnace and the install was done very quickly. The whole team was helpful and I appreciated the quick service. I've used ABC for years and I'm a service agreement member to maintain my furnace. Highly recommend ABC!

Installed a furnace against code and even dangerously. CO2 alarms go off when wind is from south…read morewest to north west. Exhaust is next to gas meter and under our bay windows. Furnace is approx 66,000 btu for a two story 2000 plus home. Other company's have said the furnace is dangerous because it was not installed correctly and needs to be at least 118,000 btu. Wont heat home above 60 degrees when it is below 20 degrees, then it runs constantly. Took them approx 1 year to order a furnace part and install it when it was readily available. Furnace stopped running when it was -6 degrees. The service tech refused to come out because I told him about all the problems. He talked down to me and was extremely disrespectful. The company says there is nothing wrong with the installation or service.

I've been using Bash Heating and Air Conditioning for several year their service is exceptional…read more Honest, reliable and knowledgeable service

We appreciate the high standards and professional knowledge Bash Heating & Cooling offers. Bash…read moreinstalled a new Lennox furnace last year and it is working well and very quiet! They have also kept our a/c and humidifier in great shape! They offer timely appointments and they communicate well. Their technicians seem knowledgeable and happy working for Bash. Bash has worked here at our house thru three owners and 30 years.

We received a quote to replace our HVAC system including the water heater. The quote was good, so…read morewe went ahead with the installation. They had a special deal going on that included a free furnace with the purchase of an air conditioner. The install was scheduled the next week, went very well. The techs were efficient, friendly, and did a great job. We just got a call the 3rd week of March that they wanted to come out and double check the A/C unit before the summer cooling season and they performed the checks and everything is good to go. I highly recommend them.

Once again I have had excellent service from them. They had to replace a faulty part. They were…read moreefficient, prompt and helpful.

We had them out for air duct cleaning but shortly after that the AC stopped working. We had an HVAC…read moreperson come out to take a look and the problem was that there was a lot of debris from the duct cleaning stuck in the filter. I am still giving a good review because they were very polite and professional and called me back to apologize for the oversight and also refunded the cost of the cleaning.

Every business can make a mistake, most would admit and fix their mess. With Drummond, however, you…read morewill be left to your own devices if anything goes wrong. My original review tells all about my wet adventures with this company, who left me a soaking wet carpet after their cleaning, and refused to fix it. Bottom line: unprofessional, serious issues with reliability and customer service, the worst I've seen. Do yourself a favor and take your business elsewhere - there are plenty of real professional carpet cleaners in town. I never had any trouble with carpet cleaners except for Drummond. Too much headache for a simple carpet cleaning. If you do hire Drummond, and suffer the consequences, be advised: they will bully you when you share your negative experience. Critical reviews are met with deranged "rebuttals", false accusations, legal threats, and made up stories that keep changing (examples found in each of their replies, in both my reviews). Those are relevant points that a prospective customer should be aware of. According to their book - it's always someone else's fault. The wet carpet they left was first blamed on my nonexistent neighbors on the nonexistent top floor (I kid you not), then a leak that never happened in my kitchen (give me a break!). First they made up a story about insurance (confusing me with another customer), now some story about a fan - what in the world are they talking about ? Almost two years after that ordeal, the owners decided to open that wound, and post another nasty reply to my (now 21 months old) review, hoping that I wouldn't push back - they were wrong. Once I answered, they started playing victim (typical bully tactic), complain about being "attacked", and try to lecture me about proper review etiquette... rich. Drummond, 1. I'm not the one attacking legitimate reviewers - you are attacking. 2. Your messages speak for themselves - you *are* rude. 3. Both my reviews reflect everything about my awful personal experience with your service and outrageous behavior. Since you insist, I will remind you: your botched cleaning job almost ruined my carpet, and cost me a lot of money and stress to fix. Much like you did to other customers that horrible week, you avoided phone calls, and when you cared to answer, you were rude and obnoxious. You didn't care one iota, when we, your customers, needed you the most and begged your help. I literally had to hire another company to fix after you. And now you complain that you don't get a stellar 5-star review ? You can deny all you want, keep fabricating stories about leaks/fans/unicorns, and leave angry replies. My review isn't going anywhere, nor has it ever been removed, contrary to your claim. Seriously, stop making stuff up - nobody buys it, it's not helping your case, your reputation, or your business. People pay hard earned money for your services. Take responsibility for your bad work, stop making up excuses, and don't harass customers who express their dissatisfaction. Do your job like you should, and you'll get excellent reviews. Keep doubling down on your fiascos, and your customers will run away, it's as simple as that. ______________ Drummond reply (June 3rd 2019): I have not been disrespectful to you! You are attacking not just me personally you are attacking the hundreds of legitimate people that left a review and calling them fake. A review is to describe a personal experience with a business but you choose to attack the owner and legitimate customers which shows your true intent. Also you never paid for the week of fan usage for your water leak and was refusing to return them. This is all I have to say about this as your review has been removed twice already for violating review policies! ______________ Drummond reply (June 2nd 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information! This review has been removed 2x for violating terms of website. ______________ Drummond reply (June 1st 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information!

Very disappointing experience. We'd been having issues with a toilet that seemed to have low flow…read moreand had recently randomly overflowed. When you have to pay an automatic $99 service call, we expected to at least get a plumber who knew his way around a toilet. The guy they sent unfortunately was either extremely inexperienced or legitimately trying to scam us. After a hour and a half of "diagnosing the problem" we were $1,100 in the hole and told that to really see "what we're dealing with" they would have to tear out the backyard patio and schedule a backhoe. Within minutes of writing the $1,100 check for services the toilet flooded the bathroom AGAIN. In the afternoon we called Lanz plumbing and they came in, found the problem, cleared the roots in the sewer pipe, sent us the video of the inspection, solved the problem!

We have used Chief Bauer for our HVAC systems for many years. Scott is personable, professional,…read moreknowledgeable and thorough. we will continue to use this excellent firm. Great value and a discount when we pay for two tune-ups at a time.