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    Rose Karen Engineering & Survey

    5.0 (1 review)

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    JAG Engineering

    JAG Engineering

    (2 reviews)

    Westwood

    After my firsthand experience of #HurricaneHarvey, I thought how homes should be built in Houston…read more You definitely need good planning from the ground up. Exactly a year ago today, Houston suffered a tremendous natural disaster. No one could imagine a 54-inch rainfall could happen. Within hours, flood water kept rising from bayous and reservoir. The most frightening experience was evacuation from those flooded neighborhoods. People around the world watching us in devastation on TV and social media. We can't prevent acts by the mother nature. But we can build our life around floodplains. This is how I love modern technologies. Understanding the knowledge from FEMA and Harris County Flood Control, flood insurance became a fact of life for homeowners. My neighbor and I wanted to get elevation certificates for our flood insurance. We were recommended JAG Engineering by another neighbor in our subdivision. I first emailed them from an email address on the website. I didn't get a response (this is normal). Then, I filled a form on their website, which got me an email reply. I called the following week and got an appointment. Some neighbors said the process only takes 5 minutes. But John (owner of JAG Engineering) and his crew was there for nearly 2 and a half hours. They took time to make sure the highest accuracy. You may ask why elevation certificate is a requirement for purchasing a flood insurance. FEMA releases floodplain maps in Houston and everywhere in the country. It depends on how far away the property is from flood lines to determine the chances of getting flooded. But after Hurricane Harvey, these maps need to be updated again. It's a good thing we got our certificates. My neighbor is going to buy his flood insurance. Me on the other hand, I already got a flood insurance. I was hoping to see I could save money on my insurance. Overall, my experience at JAG Engineering was satisfying. I learned a lot from John on floodplain and history. **67th review of 2018**

    Unreliable. Called them and needed a site survey within a week. John said he would call me back…read morelater that day. He did not call. I called the next day. And the next. Told him the time sensitive need for a site survey to rebuild a fence. Assured me he could do it. They came to the house and initially did not finish the survey and told my wife that because of another neighbor's fence being in the way they couldn't get it completed. (I had a fence company coming the following week.) They then cancelled coming back on Saturday to do it because they were afraid of the weather. It never rained. Bottom line, I had to rebuild the fence due to my backyard pool without the survey and hope we didn't encroach on the neighbor's property. They still insisted I pay for a survey they completed after the fence was built.

    B & B Surveying Company - Front of office building.
Suite 110 inside to the left, first floor.

    B & B Surveying Company

    (11 reviews)

    I rarely leave negative reviews, but my experience with this survey company warrants one…read more What should have been a straightforward surveying engagement turned into a series of delays, arguments, and unprofessional communications. After providing a completion date, the survey was repeatedly delayed. When I asked reasonable questions about the missed timeline and its impact on my project, I was met with hostility rather than customer service. The larger issue was the attitude. Instead of working cooperatively with title companies, attorneys, and other professionals involved in the transaction, there seemed to be a constant need to argue and defend positions rather than provide solutions. I received communications criticizing other parties involved in the process, including the City of Houston, which I found highly unprofessional and irrelevant to completing the work I hired them to perform. When title-related questions arose and additional clarification was needed, I did not receive the level of responsiveness and cooperation I would expect from a professional surveying firm. Rather than addressing concerns and moving the project forward, the engagement was ultimately canceled after I questioned the significant delays. As someone who regularly buys, sells, and develops property, I understand that issues arise and schedules can change. What I do not expect is a surveyor who spends more time debating than delivering, treats legitimate client concerns as a problem, and appears unwilling to work constructively with the other professionals necessary to close a transaction. I ultimately hired another survey company to complete the work. Based on my experience, I cannot recommend this firm.

    The service I requested, survey of front yard, could not be done. This company does not perform…read morepartial surveys. How unfortunate.

    Oak Loop Properties

    Oak Loop Properties

    (8 reviews)

    River Oaks

    Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

    John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

    Rose Karen Engineering & Survey - landsurveying - Updated September 2026

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