I just got off the phone with The Drain Man and was surprised that I was told what my problem was…read morewithout him coming out and charging me for his time for something he couldn't take care of until I contacted the utility company and another service first. Honestly and fairness goes a long way with me. From this point on, I will only call The Drain Man for my plumbing needs, no one else.

Very professional and did a great job with all the plumbing issues I had. I would recommend them…read moreanytime.

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

Quick service. Within time frame of arrival. pleasant to deal with. They got the job done well and…read moreI would use the company again.

Called them on a Monday morning for a leak which appeared to be coming from our toilet. Shaun…read moresaid he could make it out later that day and he called and told us when he would be arriving. He was on time and diagnosed the problem quickly. Had to get a new toilet which he was able to obtain for us and he came back Tuesday morning and installed the new toilet. We were under a tight timeline because we had company arriving on Wednesday. He did all that he could to get our problem resolved as quickly as possible. He was timely, reliable, and charged a fair price. Highly recommend SMK Plumbing and Electrical.

I was in dire straights. I tried to replace the Pressure Valve myself and wound up with a project…read morethat was over my head! No water and the wife was mad. It was already late in the afternoon. I tried calling six plumbers and they could not get to our house for days. Someone told me about Chris Haggard plumbing. They picked up my call and said they would get here before the end of the day. The guys did come and I watched them look at the problem, discuss what to do and then did it! You never know how much you depend on water in the house until you don't have it. These guys saved my bacon.

After tremendous flooding in Knoxville last weekend, 2/23/19, Chris Haggard Plumbing crews saved…read morethe day on Churchwell Ave. They had the latest tech to look in the pipes and knowledge-equipment to get things back to normal. Great Job guys !!!! You CAN trust them.

FANTASTIC!!! That is the best way I can describe the personal service that Smokies provided us…read more The unit was ordered on Monday and installed on Wednesday, and all systems are GO! Great job guys!

From the owner: Welcome to Smokies Heating And Cooling, where you find the ultimate comfort and reliability…read morethroughout East Tennessee including Jefferson County, Dandridge and Jefferson City. With over 30 years of experience, we make sure your home or business stays comfortable all year-round. Our local family-owned and -operated business is fully licensed and insured. Whether you're in need of heating and cooling services or emergency HVAC repairs, our dedicated team is here for you. Don't wait to feel comfortable - contact us now for a free estimate and experience the difference our HVAC contractors can make.

I'm happy with the work, Unhappy with the price. Unhappy…read morethat they came in for a drain and felt the need to touch the backflow device, the water heater, and generally would have preferred the tech just stuck to the scope. Felt like fishing a little. But that's part of their process, I'm told.

False advertising. Their website claims "$93 drain cleaning" multiple times int he same page, but…read morewhen you call they tell you there is a $100 service charge before they even get to the $93. This is very misleading to get you to call and waste your time.