The massage is good so I threw down a cash tip which amounted to about 17%. The masseuse said over…read moreand over again,,"20 percent. 20 percent." There is a language barrier so I added a few bucks. I told them that if they are going to demand a certain amount of gratuity they need to put it on the price board. I grew up with the idea that tipping is at the discretion of the patron and not all service is equal. This exchange at the end ruined the experience for me. I will not return. There are a million massage parlors around so the competition is fierce.

Good massage but bad customer service & entitlement regarding tipping, therefore, I would not…read morereturn. When I typed in a 20% tip (for a 2 hour service), she cancelled the exchange & said, "It was 2 hours." There was a minor language barrier, so I thought there may have been some confusion, but when she re-did the exchange & asked how much I wanted to tip, I again gave an amount slightly over 20%, & she typed in $10 higher than what I stated - at least a 30% tip, if not more. At that point, I didn't care enough to argue it.

I don't live in the area, but we are travelling for vacation and had a couple of nights in…read moreLynnwood. Sleeping in various hotels has left my back and especially my neck very sore... after trying to tough it out for a few days, I decided I needed something to regain better mobility in my neck. I saw this place, checked the prices and reviews, and it looked promising, so I booked a 1 hour massage. Lucy was the therapist... she worked her magic and it was seriously one of the best massages I've ever gotten. Loosened everything up without causing any pain (I tend to be a bit sensitive especially in places where too much elbow pressure is applied against bone, but I had none of that... session was perfect.) I walked out of there feeling so much better, and now a day after literally all neck/back pain is gone. Great experience, I only wish this was in my home town.... thanks Lucy!

Great massage. I've seen several massage therapists here and they'll all been wonderful.read more

Always excellent quality and service. They really go above and beyond. They are a regular part of…read moremy routine. After big workouts or a little sports injury I come here. They always deliver excellent massages. Love this place - and the prices are great value.

Excellent local foot (or body) massage place. As is common with these types of places, don't…read moreexpect to be able to customize or explain much to your masseuse. Most of them have limited English. Very relaxing and well priced.

I have been going to this spa for over a year. The licensed…read morestaff is very well trained, certified and professional. Do yourself a favor that your body & mind will thank you for; Hot stone, cups & massage. Well worth the healing and rejuvenation!

The masseuse gave me the worst massage I've ever received, so I tipped her according to what I felt…read morewas right, and she said I have to do at least 20 dollars because she gave me "such a good massage," so I ended up leaving stressed out for not getting a good massage and ripped off. Not cool! The spa is nice and clean tho.

You owe it to your life to be here!…read more The hubby had his "foot massage" radar on today and he honed in on this place on our way back from grocery shopping. He pulled into the parking lot and had me scope the place out. I went in and perused the menu. I got back in the car and said, we are coming back in 2 hours for the combo special, a full body massage plus foot massage. For $45, we walked in like hard loaves of stale bread and walked out like kneaded dough. I had a dude and a woman worked on the hubby. "Did your guy stand on your back?", he asked me. I laughed and told him that she probably did that because she's a little Asian lady and you're a big dude. "Did you get your butt massaged?, he asked. "Yes, I had my glutes worked on." "I just could have used a little warning is all." Yeah, well, I could have used a little warning when I had my tatas massaged when I was in Thailand, but it sure was funny when my traveling mate & I both asked each other the same question.... Long story short, amazing, great value, relaxing, clean. Forget the lack of English. They're gonna ask you, "It's ok?" And all you're gonna say is 'yes'. p.s. Ok, my massage dude was very strong and I am used to deep tissue and massage therapy massages. He was very good at making sure that his pressure was okay with me.

How many of you go to get your massages from a boozhee place?…read moreI have my share of paying way too much for this service and leave the place unsatisfied. Well, that stops from here on. This place is now under new management perhaps a new owner but the massage has a new flair, improved version of what I am accustomed to. It's rather inexpensive, new place upgrades, newly painted and re-arranged to a more welcoming entrance. They now start the massage by relaxing the top of my head to a mini face massage and then the whole routine to follow for the next 45mins. During or the first 15mins., I found myself almost sound asleep. It was so relaxing. They also use this gentle oil that has a very calming scent to it. I really liked this #2 massage they offer. It was wonderful! Guys, I highly recommend this place. No appt necessary but it's best that you call first. They have plenty of parking.

The therapist was knowledgeable, intuitive, and had magic fingers. They listened to what I needed…read moreand tailored the massage. I was skeptical about trying a new place, but I'm so glad I took the chance. Leaving feeling refreshed and renewed.

I'm not sure they're legit. Went in today. Sign on door says to enter from the back, where the…read moredoor is locked and you need to ring a bell. Lady answered in a lacy dress with a cover. Cover came off right away and she brought me in a room. I asked for a foot massage, and they don't do those, although it looked like they have chairs. I asked for a menu of services and prices, and all of the sudden she didn't understand me, but kept telling me to come in the room with her. I didn't stay as I was looking for a good, high-quality massage and wasn't sure that's what I'd get here.

Yulai SPA is no longer, a new owner has purchased the location, and the name is now "Shoreside…read moreSpa". I suggest going over to the new Yelp and read reviews there. I've been to spa, under the new owner many times and have had NO issues with sexual suggestions. I've been seeing a masseuse named Anna for the past months and will say the massages have been great. If you visit Shoreside Spa, ask for Anne, and if possible, ask for the room with the ceiling bars. I don't know what it's called, but it's a massage where the person walks on your back and manipulates things with their feet.

Had a great time. Went a lil quick but worth every penny. Lots of options. I will be back.read more

1 star Customer service. Didn't get that far because I spent 2k in the past two days and my card…read morewas maxed. Have to prepay message $60 + $5 credit card fee because they use cheap phone banking application. + my tip of 12% tip. Manager comes in to tell me card is denied leaving the door open during the whole convo me naked on the bed. Pay my card over phone and manager comes back to insist I prepay a $20 a 33% tip. In my mind a increased tip is a reward for good service. So I decline and got agitated by her rude persistence to get closer and say "how about $15, you want good service right?" Applying otherwise which felt like a underhand threat. This is also the manager not even the person I'm tipping. So I decline again and tell them to cancel the whole transaction. Don't like the vibe don't get my money. Get dressed and go back to tell her why I'm leaving and reiterating how trying to bully me into tip before hand is extremely rude. She says "this isn't a restaurant go ask anywhere $20 tip is customary. You can go anyways you have (no money on your card")-she made 3 snarky comments insinuating I'm poorI fired back saying yes it is but asking your customer for the tip especially before hand is why I'm leaving. She tried to continue the convo but I walked out and we both pleasantly said "bye-bye" Getting ready to back up "knock-knock-knock in my window" I hesitated rolling it down. Which was the wrong move. All she had to say was "you know now I have to wash these sheets and bla bla stopped listening" , I responded "you know I have no problem paying a $20 tip for good service and he'll iv tipped $60 before. But that's because I enjoyed the massage and I would have gotten one here but you're rude." , she's pissed now. " IM NOT RUDE YOURE RUDE YOUR THE ONE" window rolls up. And neighboring cars call out to see if she's alright causing a commotion in her parking lot. Then heads over to save her reputation and explain to the couple. As I leave I rolled down my window and yelled to them " she's crazy she followed me out to my car just to yell at me" both laughed.

Great price and quality! Highly recommend the 1.5 hour massage. It's a very clean facility.read more