1. Rose Professional Pharmacy

    1. Rose Professional Pharmacy

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    Covina, CA

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    Rose Professional Pharmacy

    2.0 (2 reviews)

    Rose Professional Pharmacy Photos

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    12 years ago

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    10 years ago

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    Walgreens

    Walgreens

    2.7(64 reviews)
    0.9 mi
    $$

    This is a convenient drug store open 7 days a week til 10pm. By using the app on my cellphone, I…read morecan see the weekly ads, place an order for curbside pickup. I ordered a photo collage and loved the templates for any occasion. Simply create an account from your cell phone or home computer and upload my photos on their website. I used my computer, but could track my order from my cellphone. Within two to three hours, my photo order of two collages was ready. I also received 50% off by entering the discount code listed on the banner at the top of website. The store was clean and well stocked in the pharmacy area, cosmetics, shampoo, can goods, beverages, and dairy products. I was very pleased with service and quality of my purchase. Sincerely, Rosemary

    I am extremely disappointed with the customer service I received from Walgreens today, particularly…read morefrom call representative Anita and her supervisor, Call Center Specialist Melissa. I currently have COVID and am not feeling well, so I specifically ordered a COVID test for delivery because I did not want to go into a Walgreens location, expose employees or customers, or risk spreading COVID to anyone else. I was guaranteed delivery within one hour. Approximately 40 minutes after placing my order, I received a notification that there was a problem and my order had been delayed. At approximately 4:25 p.m., I called the customer service number provided in the Walgreens app for assistance. Instead of helping resolve the issue, I was told they had no ETA, did not know what was happening with my order, and that I should call the Walgreens location myself to find out what was going on. I explained very clearly to both Anita and Melissa that I have COVID, I am sick, and the entire reason I paid for delivery was so that I would NOT have to go into the store and potentially expose other people. Neither representative seemed concerned about that or made any meaningful effort to help find a solution. There was no attempt to contact the store on my behalf, determine what happened to the delivery, provide an alternative, or even demonstrate basic empathy for the situation. What is especially troubling is that this is a pharmacy. Sick people rely on Walgreens for medications, testing supplies, and other health-related necessities. When a customer tells you they have COVID and are actively trying to avoid exposing the public, the response should not essentially be, "We don't know what's happening, call the store yourself." I even explained that without assistance, I may ultimately have to do exactly what I was trying to avoid: go to the location while sick with COVID just to get the test I was promised would be delivered. That concern did not seem to matter either. This experience was incredibly disappointing. Walgreens has publicly faced significant business and financial challenges, and experiences like this make it easier to understand why customers may choose to take their business elsewhere. A trusted pharmacy should be a place where customers, particularly sick customers, can expect compassion, accountability, and help finding a solution. Today, I received none of those things. Walgreens needs to seriously reevaluate how its call center representatives and supervisors are trained to handle situations involving sick customers and failed delivery promises. I expected much better.

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    Walgreens - Gift wrapping

    Gift wrapping

    Walgreens - Ordering a collage

    Ordering a collage

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    CVS Pharmacy

    CVS Pharmacy

    2.5(41 reviews)
    1.3 mi
    $$

    Note: (Photo's are taken at the local Stater Bros) At…read moreapproximately 8:13 pm I walked in asking the manager for assistance for tampons and I went straight towards restroom as the pharmaceutical worker was about to pop open the restroom door so I can handle my emergency, but then the manager attempted to say it was out of service and I cannot use the restroom. I was going to pay for my product afterwards. But since he didn't allow me to use the restroom or pay for my product I did not. He was talking so much bad stuff to me and told me, He was saying to me, you were gonna play a good one. In which I don't know what that meant because I literally was gonna purchase my tampons right after I handled my emergency. I was extremely upset and when he asked for the product, I toss them.He attempted to persecute me as I walked out. This store needs some sincere change with this man working for them. I wouldn't be surprised how many customer they will lose because of him.

    Hello darkness, my old friend I've come to talk with you…read moreagain... I ordered a photo magnet thru the app on the and received confirmation that it was ready to be picked up. Unfortunately, when I arrived it looked like they lost my order. Usually, I wouldn't think too much of it but the fact that the photo is of my kids I don't want that out in the open, but it makes me wonder how many other orders are lost. I've never had this issue before I've ordered prints before in the past, but maybe I'm going to look for a different service provider moving forward. They still disposable cameras for sale; haven't seen those in a while. The manager had my order reprinted, so had to wait a bit.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Walmart Supercenter

    Walmart Supercenter

    2.0(370 reviews)
    2.1 mi
    $$

    Environment was good. Service was good. Pretty cool place to chill too. Nice Games selection tooread more

    Staff!! Needs to Shape Up -- Manager Saved the Day…read moreI came in for a simple oil change and unfortunately had one of the worst customer service experiences I've had here. I want to be clear-- I love this Walmart. The store itself is always well-stocked, and the staff throughout the rest of the location are consistently helpful and friendly. That's exactly why this stood out so much. I waited about two and a half hours for my oil change. The wait itself wasn't the issue, I understand these things take time. What I cannot excuse is the complete lack of communication from the Auto Service Center staff. No updates, no acknowledgment, nothing. A little transparency goes a long way. I eventually asked to speak with the manager Jeff . He was an absolute gentleman respectful, professional, and went above and beyond by personally working on my truck himself. That told me everything. The standard is there; the problem is the staff not meeting it. The workers in that Auto Service Center need to shape up. The manager showed exactly how it should be done. If he can lead by example like that, there's no excuse for the rest of the team to fall so short. Do better -- your customers deserve it.

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    Walmart Supercenter
    Walmart Supercenter - Walmart Covina pricing aisle with rollback deals, hanging aisle signs, American flags displayed overhead, and everyday low price

    Walmart Covina pricing aisle with rollback deals, hanging aisle signs, American flags displayed overhead, and everyday low price

    Walmart Supercenter

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    Rose Professional Pharmacy - drugstores - Updated September 2026

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