Hired them to help move us into our new home, had to reschedule because our new home wasn't ready…read moreyet went really easy. Well worth the expense which was very good.

These guys came to my rescue at such a tough time. PODS was a nightmare and Back2back came to help…read more They drive to Eugene, loaded everything from the pods to a truck and delivered it all to me. I cannot thank them enough.

AWFUL! I reserved a unit with Stephanie. Drove hours with a paid by the hour moving company…read more Arrived at the scheduled day and time. Stephanie was not there, the office was locked up for the entire day, and I was screwed. We sat there for a hours trying to fix this mess and I finally found another place to go. She should have called me to cancel, but didn't. The next week I spoke with Stephanie and told her how much this cost me $$$ and stressed me out and her response? " I was sick, you can berate me all you want,,," Stay away from this nightmare

I have had a unit here for almost 2 years now. I really worried that the change in ownership was…read moregoing to be a bad thing. I was so happy to find out Lisa was still going to be there. She has always been very helpful and understanding. The place is always kept clean and secure. I live in Roseburg and when i needed a unit there wasn't one to be had in town. I put myself on waiting lists for quite a few as it seemed silly to keep stuff long term in Sutherlin. By the time I started getting calls from closer units I decided to just stay at American. Yes it's a drive when I need to put something in or take something out, but Lisa has been amazing. And great customer service like that in any industry in this day and age is hard to come by.

Becky, the Manager is efficient and pleasant to deal with!…read moreThe place is clean and I was so happy to get such a great space. What a great experience, too. How considerate it was of her to choose a unit in close proximity to a clean, handicapped restroom. I had been unusually forgetful lately and entered the wrong code recently. Becky, The Manager was unbelievably gracious yet informative, in getting me straightened out. And it is how things are handled when they have the potential of going wrong that really counts, isn't it? I am looking forward to a lifelong relationship!!

My boyfriend and I rented a unit for about 10 months. We were both on the rental contract but the…read moremonthly payment came out of my account. The manager was very nice at first until the day we had to evacuate our home due to the fires. We had no where to go, so we hung out at our storage unit. She showed up the next morning and started yelling and accusing us of LIVING in the unit,not even asking about our situation. Other people that had to evacuate also had stayed at the facility. Another time she would not let me out the gate until we did exactly what she wanted. I think that's called kidnapping, holding me against my will! Now we are trying to clean out our unit, my boyfriend worked all night loading our things. This morning I get a text from her accusing the boyfriend of living in the unit and shaving in HER bathroom. You can look at him and know that's not true! And telling me he needs to get off the property and not come back, remember he's on the contract and we have access 24/7. I called her to discuss the issue with her and she hung up on me. How professional! It's a very nice clean facility but the owner needs to put their manager in check. Get the facts before accusing someone. We have taken pictures of the unit before returning our keys, there was a $50 deposit and rent is prorated for the last few days of the month that we had paid. 8 days to be exact. I'll tell the rest of the story after she inspects the unit.

I wanted to dry clean my comforter for be season and found there isn't a dry cleaner I. the…read moreRoseburg area. Then I found Ferb's. Ferb's is a transport service that takes dry cleaning from Roseburg up to Eugene to a cleaners there. They're a bit more than a traditional dry cleaner because they hand the cost of transport on with the cleaning cost. They are very nice, organized and get the job done so you don't have to make the 168 mile round trip to get dry cleaning done. I really appreciate this service and hope others use this wonderful service.

Excellent manager. Nice and clean with great rates. Location is perfect with easy accessread more

High quality units, great 24 hour access and accommodating staff. We have had a unit there for…read moreover a decade and never had a problem. We recently got stuck in the snow there and had to abandon our vehicle and they were very helpful.

Went in for notary service. In and out in less than five minutes…read more UPS just lost a long time customer.

I first visited this Goin' Postal location in 2019 when I needed to fax some documents. I was…read moreimpressed with their excellent customer service, and the wide variety of services they offer here. I've been a fairly regular customer ever since. Earlier this year (2025) I opened up a private mailbox with them, and now I visit more frequently. The staff are incredible. They are always friendly, efficient, and quick to answer any questions. I also appreciate that this location sells merchandise from local small business, such as handmade soaps that I like to buy. For whomever it may concern, the parking here is great, and there is a drive-thru available. A covered bike rack is nearby as well, and the suite is accessible by wheelchair.

Today we would like to give a huge shout out to InPrint of Roseburg! Robin, Josh and Sheri were…read moreextremely helpful in printing over 100 banners to display for us! Vickie & Shari

Robin is truly the gem of this business. She was so friendly, helpful, efficient and timely with…read moreevery project I've given her. I will continue to frequent this business for as long as she's working here.

Master care has done several jobs for me and they have been excellent every time. They have…read morefollowed my directions and did an excellent job. I highly recommend them.

I am very surprised that there's no common sense or judgment calls when your throwing peoples stuff…read moreaway.. I had a LIFETIME of collectable Disney movies all in their cases, stuck in the back behind the tracker thinking they would be safe here since we said the tracker was not going,, and I just can't believe they just couldn't leave them...I could of taken them to the dump if they were garbage .. I'm just so shocked that there is no common sense left in the workers of today.. even if they had put all the stuff together in the corner and said we didn't know about this stuff--- then I could of said it goes or it stays.. it just seems so simply to stop and think-- I couldn't be there because of another app-- I guess I should of split myself in half to make sure it was done right-- even our garbage cans got thrown in the trash.. God help us all