old homes falling apart. Constant invasion of privacy, maintenance coming to so inspection every…read moremonth..

I would have given a 0 if that was an option. Absolutely nasty management with little to no…read moreeducation and with little no regard for people. They pretend like they care but hit you with a lot of hidden fees. This apartment complex is the worst of all. They are charging a non sufficient funds fee and telling me that my bank is charging them. That is their level of knowledge. They should know that it is their bank or the software trying to put money into our accounts even for no fault of ours. I had a direct deposit for almost 2 years and when I am tryng to move out they are doing all kinds of software glitches and trying to charge me as much as possible thinking that I cannot do anything. These guys are nasty and the people who work here change every couple of months and they just hire any person of the street to fill the seat and these people think they own the apartment complex. Be careful with them. I would rather rent somewhere else unless every where is as nasty as them and you are helpless.

Staff is very nice, very knowledgeable, very friendly and helpful. The prices could come down some,…read morebut the apartments are beautiful. Beautifully designed and well maintained.

It's been a while since I wrote my review of Avalon, and I thought I'd update my review. They were…read moreunquestionably the best place about the move-out process: not only did they honor the few things we noted on the move-in inspection, they even allowed us to move out without repainting since they were going to give it a fresh coat anyway. They were also efficient about sending the security deposit back. It made the moving process totally stress-free. One thing I should mention is that there were some staff changes before we left. Amy moved out of state, and Pam moved over to managing the Crossgates. It's not like it made a huge change, but things just weren't quite as smoothly run as they used to be. Overall though, we had a really good experience living at the Avalon, so I wouldn't let the change in management deter you.

I just moved here, so this review is bound to change and will be updated in the future. This is my…read morethird year at MSU since transferring and my third apartment in Starkville (and my first time not having roommates, yay!). The apartment looks amazing, and everything in here is either new or looks new. My mom even asked why I haven't been living here the entire time I've been in Starkville It has a private patio/porch/balcony for the apartments and the bathroom is bigger than the bathrooms at both my last apartments combined. There's also room for multiple cat trees in the living room which is perfect for my two babies

This apartment is decently clean and quiet. The price isn't too bad, but my main issue is with the…read moreoffice and management. It's run by the same company that runs many apartments in Starkville, and they have been extremely disrespectful to me in both apartments I've lived in. They tried to charge me for pet rent even though my roommates and I have never had a pet in the apartment, and they lied about when my payment was due since I was paying through my school scholarships. This apartment and all others managed by this company should be avoided.

I normally do not leave negative reviews, but after this experience, I feel other prospective…read moretenants should be aware of how this apartment complex handles lease disputes and communication issues. The biggest issue was the lack of clarity, consistency, and reasonable communication from management throughout the process. According to the leasing office, they considered the lease "binding" as of May 7, despite the fact that financial verification and supporting documentation were not completed until May 19. This immediately raised concerns for our family because approval decisions are generally based on completed financial qualification information, not incomplete preliminary paperwork. Once concerns and discrepancies were identified, the office was notified within only a few days of the lease being signed. Rather than approaching the situation with understanding or flexibility, management took a rigid stance and appeared unwilling to work toward a fair resolution, even after being informed that the agreement may have been signed in error and that there were concerns regarding financial stability and eligibility. What made the situation even more disappointing was the contradictory information presented during the process. Contracts are important, and I fully acknowledge that inexperience played a role in this situation. However, there is also a reasonable expectation that property management companies exercise professionalism, transparency, and good-faith communication when issues arise. Especially with young or first-time renters who may not fully understand every aspect of the process. What disappointed me most was the overall lack of empathy and problem-solving. At no point did it feel like management was genuinely interested in finding a logical or humane resolution that could avoid unnecessary legal conflict or financial hardship for everyone involved. Instead, the interaction felt transactional and dismissive. For anyone considering renting here, I strongly recommend getting EVERYTHING in writing, carefully reviewing all lease language

was a great move in experience ( expensive ) but still was good. after that's it's went downhill…read morefrom there. first started with them randomly doubling my power bill , and then the next month doubled it again to where it was almost $500 and management told me they didn't have a answer for me and then tells me i have a trash bag on the second floor ( I stay on the fourth floor) and charged me $100 for a trash bag being left on somebody else door that wasn't my trash at all. they claim a resident found something with my name on it. staff didn't inspect it or check it themself and isn't willing to check into it. I had a fine posted on my account with no proof or something sent to my resident portal and when I asked managment where the proof was they said they forgot to attach it and they will email it over when they get the chance. I was in the process of renewing my lease here but I wouldn't recommend to anybody

4 stars. You pay for convenience, it's an easy walk to campus. It comes furnished which makes it an…read moreeasy move in. The internet is actually pretty good for a big apartment complex. They run MaxxSouth 50 Megabits which makes gaming functional. Only thing is that they do not alot enough money for the utilities. The ammount that they have is not really enough to house 4 adults. The only time we didn't have an overage was in the winter months when we were not running the AC or heater. In the summer we had $25 each for overage. The pool is nice, they just got new chairs to go around it. The clubhouse is nice and they haven't messed up any of my mail yet. They offer little things now and then, like free breakfast and free little pick me ups sometimes. Haven't had the luck these other reviews are talking about, possibly new management? If we have something broken they usually fix it. Just takes time. Overall it's good. I've lived in cheaper but had to drive to campus and furnish the place myself. 21 is more or less for younger people without furnishings to live on their own. Move in ready.

Lived here for three years and over the three years ive went to the office pretty much anytime…read moresomething went wrong with my apartment they were only helpful like one time. Maintenance cant do anything that requires more than a hammer, or a screwdriver. Management typically has no clue whats going on and can be rude. Like ive had no air for three weeks and the first thing the management lady told me to do when I was telling her about it was to "clam down" mind you the heat index has been like 110 the entire time ive been without AC. They also didnt provide window units until I complained THE SECOND TIME about not having air. Also the roommate situations ive lived in have been a nightmare. Moving in people without notice of the opposite gender too despite clearly listed gender preferences (this led to a pretty traumatic personal experience for me). All in all dont come here they will take your money and disregard you otherwise.

I currently live at The Vista and absolutely love it! When you combine the location, amenities,…read moreand great management it's a no brainer. Hands down the best place to live for an MSU student. And I can't say enough about Criston Stafford. She is the General Manager and is awesome! She is always quick to reply and help out with anything. She's the best!

Leaving another complaint- we lived in a studio with no bedroom door and was charged for a room key…read morenot being retuned- Called the day after and was told we would not be charged and we were still charged. Management at this location is awful

I recommend the business because of the new leasing manager. Ashlyn. Mrs. Avent is amazing. She…read morewas a great face to take my rent and my concerns at the former property she worked at before graduation. She's a great asset to Philo. Miss her across town. I've never lived here. But I like how their gates work too. Just like across town. There are many gated communities and two/three have functioning gates. Safety here at three properties. I do ride around in boredom or tutoring all over town - and so I know the scope of the appearance of the outdoors etc at several properties.

They constantly change the rules every few months on how you are supposed to live and then fine you…read morefor it when you struggle to adjust to their new "expectations." They also hold you to the lease but don't hold up their end of the deal so you get stuck living somewhere where you can't sleep because the people above you are always partying and stomping around and will not let them go beyond a first strike on their lease even after numerous complaints with evidence which is kinda funny because they are always looking for a quick way to make a buck on you. I have been left to call the cops on them a few times to get the people above me to be quiet after 2 am. I have lived here three years so when I say every year it gets worse it truly does. The Helix/Philo is as ghetto as it gets without you being in the actual hood. Save yourself the stress and money and do not move here!!!!

The nicest family owned rental company in Starkville!read more

I've been here over one year and the bar, Stagger-In, has constant fights making a loud environment…read moreand flashing police lights at anytime of night. Cops will sit in our parking lot and prey & so will Apex Towing and even have fluctuations in their pricing depending on time of the day even if they're out rowing! Tried to sublease to another lady and they messed up all the paperwork on her end. I've been asking to talk to a manager for a week now about it, nothing. And not to mention they do not give clear stories as to why or how they don't update you of such. Predatory from every single angle. Can't get out of a lease unless it is a sublease which will indeed get screwed up anyways.

The maintenance guy is amazing. If you request maintenance on your portal, the issue is usually…read morefixed by the next day and finished while you are gone. Even with big things like a dishwasher are replaced in days. Love the pool for the fall semester, too cold rest of the time. Typically no one at the gym which is nice and coffee machine with whip is really good. Love the place would recommend, close to the district and classes. Never a problem with parking either