I recommend the business because of the new leasing manager. Ashlyn. Mrs. Avent is amazing. She was a great face to take my rent and my concerns at the former property she worked at before graduation. She's a great asset to Philo. Miss her across town. I've never lived here. But I like how their gates work too. Just like across town. There are many gated communities and two/three have functioning gates. Safety here at three properties. I do ride around in boredom or tutoring all over town - and so I know the scope of the appearance of the outdoors etc at several properties. read more

They constantly change the rules every few months on how you are supposed to live and then fine you for it when you struggle to adjust to their new "expectations." They also hold you to the lease but don't hold up their end of the deal so you get stuck living somewhere where you can't sleep because the people above you are always partying and stomping around and will not let them go beyond a first strike on their lease even after numerous complaints with evidence which is kinda funny because they are always looking for a quick way to make a buck on you. I have been left to call the cops on them a few times to get the people above me to be quiet after 2 am. I have lived here three years so when I say every year it gets worse it truly does. The Helix/Philo is as ghetto as it gets without you being in the actual hood. Save yourself the stress and money and do not move here!!!! read more

Well thet told my son new appliance and new tub they did new appliance but new tub and new washing machine and dry they just got too sogn lease i am so disappointed its a lie too sign the lease i dont like lierd read more

Our two oldest children went to MSU and every year changed the location they were living at. Our youngest daughter has learned from their experience. The two oldest said they wish they had never moved from the Helix Apartments. The grass isn't greener anywhere else. This is our youngest daughters second year at Helix (2025 to 2026 school year) and she is happy with her apartment. She has had good experiences with the office staff and this year they are under new management and are slowly making upgrades to the apartments. My wife and I have had positive experiences with the office staff, and we are thrilled that Helix is so close to campus. read more

Adds extra fees randomly and doesn't notify when sending maintenance into apartments. Goes against the lease, but holds it against you when it benefits them. Corrupt and lazy management. read more

1. Signing gift were AirPods. Mine were never set aside and they gave my roommate's away. The office management is incompetent and uncaring about Helix residents. They will tell you anything to sign the lease. 2. Got towed 3 times as a resident. Resident parking was full so I parked in Visitors and maintenance. Got towed. 3. On move-out day, I had a (1) thumbtack left in my wall. I was charged $160 for them to repaint the wall. (Even though thumbtacks are allowed). PICS Attached 4. Parents came in town to gift me with groceries. Detergent was stolen off their tailgate while walking to my room and back. I attached pictures of their "evidence". .....I could go on and on, don't waste your time and money! read more

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I lived here for one semester and it was a complete nightmare. The first red flag I ran into was that the room was not cleaned whatsoever. There were dirty panties next to my bed and dirty panties in the closet. Everything was absolutely disgusting and there was a rug left in my room as well, a very nasty one. I didn't know any of my roommates and I wasn't given any of their information. They were all extremely rude. the one good thing about this property is that the maintenance guy was always on top of things, but that was the only good thing about this apartment. I was lied to when signing a lease and I was told my rent was going to be 472 but it ended up being 555. I didn't even bother saying anything because after I realize that I was lied to about my rent, I went online and looked at the reviews and realized that I probably should have read the reviews before living here. I came all the way from New Hampshire and when I got there, they told me that I wasn't able to move in because it wasn't move in day when I seriously thought that's when the move-in day was. I even called a few different times and the girl on the phone was very unsure, but she said yeah I think that's your move-in day. well it definitely was not, but they still let me move it anyways, because where was I gonna go? Im from New Hampshire!!! Last, but not least when I moved out, they put all of these charges on my account, saying that I did all of these damages. When actually, when I moved in all of those damages were already there, and when I told them that I had to literally fight for my life so that I didn't have to pay for damages that I did not do. There was a crack in the ceiling from the building moving that I physically could have not done and even the maintenance man told him that I couldn't have done that and that took them a very long time to resolve. Then they put another charge on my account saying that the bathroom was dirty and that there was other damage and I asked them to send me pictures and when I asked them to send me these pictures they put me on hold for maybe five minutes and then they came back and they said it's all set Olivia we took the charges off of your account. so that right there shows that they scam and they're liars!!!! whatever you do, do not let your college kids move into here. you WILL regret it. I was Itching for the semester to be over so I could get the hell out of there. This apartment complex put the cherry on top of Mississippi's shitty cake. I will never go back to Mississippi after my experience. read more

I strongly discourage anyone that may be considering Helix as a place to live. As a parent of a Mississippi State student I was extremely disappointed for many reasons. A few of those reasons include a lack of professionalism by everyone in the office, the fact that the apartment was not cleaned for move-in day, the filthiness of the exterior hallways and elevators, as well as maintenance issues that were never resolved. Also, don't believe the "in order to get your deposit back you have to clean the carpet and anything you touched" line. Most students don't pay deposits. We were lead to believe we had paid a deposit when we never did. Please don't fall for the pretty picture they'll paint for you like we did. Live somewhere, ANYWHERE else!! read more

My daughter stayed short term. She wasn't provided a gate remote upon move-in which is a problem when you have a key and can't access the property especially when trying to move in on the weekend. Room/apartment was not clean. I stayed and helped her clean it. The AC was not working. And I believe had to replaced. The tech brought in a temp unit. She still has pet fees on her account after submitting the proper ESA paperwork multiple times. I can never get the right person on the phone. Once she's out I'm hoping she never returns to a property managed by this company. read more

Everything they had to offer was very nice and the property was beautiful, but the management needs to change. First off, this corporation is all about their money. BE CAREFUL, because they try to take advantage of naïve college students. On a couple occasions I received official emails threatening to bill me anywhere from $20-$500+ which was corrected after arguing with those in charge. Not everyone on the staff is difficult, but a good amount acted like I was wasting their time when I would come to the office to express concerns. On top of that, there is very limited parking,. They towed my roommate who had the official Helix parking sticker on his car. read more

Staff is extremely helpful and very professional!! An issue arose with the A/C in our apartment & Leah got maintenance there quickly. Maintenance person made sure the issue was fixed even though it was after normal working hours. read more

I agree with the others stating the only benefit of Helix is its proximity to campus. I forbid my son from going to the Helix office for anything other than when he needs to pick up a package. If you're a new student or parent of a new student, you should be advised that Helix will use scams to get you or your student to sign a lease. Money machines (BTW They DON'T pay up when your student manages to collect more money than they think he should), leases with built-in utilities, cash back, TVs, etc. (My son never received the TV promised his first year until his second year there) Any needed repairs are taken care of extremely slowly. There was water leaking through a light fixture in the ceiling in my son's unit that took weeks to fix. YES, YOU READ THAT CORRECTLY!! Water was leaking through an electrical light fixture in the ceiling!!!! My son has severe allergies, and since this happened has had multiple fare-ups, so we're fearful there is mold growing in the ceiling from all the water that leaked out for so long. They didn't do anything to re mediate the water when they made repairs, they only repaired the source, so all that water remained in the ceiling. This is a major reason why he's leaving these apartments. You should also know that Helix apparently has a towing company on speed dial! It's obvious the manager or someone there gets $$ kickbacks because of the volume of business they're giving this towing company. Being a resident with an outstanding payment record will make NO DIFFERENCE!! My son's been towed three times and he IS a resident, and his rent has been on auto-pay his entire time there. Once he was towed because he parked next to a curb outside of his apartment. He did this because he couldn't find anywhere else to park due to the number of non-resident's cars in the parking lot. He sent me pictures from that night and the next morning of numerous cars in the parking lot with no decal. No visitors pass, no Helix parking decal and were left untouched while he was towed. DO NOT MAKE THE MISTAKE OF THINKING THE HELIX MANAGEMENT TOOK HIS EXCELLENT PAYMENT RECORD INTO CONSIDERATION! When I called to ask for help concerning that, they were completely RUDE and couldn't have cared less! GOOD RIDDANCE!!!! We won't miss anything about this place! read more

I never write reviews but i need to let people know how outrageously awful helix is. Not only is the staff rude but they scam their residents out of money any way possible. I parked my car in my premium parking spot which I pay for and they towed it. They also make multiple accounts for residents so that they can charge you extra each month on your rent and utilities. I have no idea who hires management or where these people get their degrees, but a fifth grader could run this apartment complex a million times better. Not sure if they are i competent or trying to be this dumb. Please do not live here unless you want to be scammed and have a lot of your time wasted. Also they have a roach problem. read more

The actual complex itself is beautiful! And pretty competitively priced for the area. But...when my girlfriend and I signed up, we were lied to by a staff member about our move-in date. Don't get sucked in by the deals they offer "if you sign today". Have a lawyer read the lease, and get a printed copy for them. They'll tell you it's all electronic, and they can't do that - also a lie, as we learned. read more

See for yourself. The pool and grounds around it are so neglected I would be embarrassed if I were the management company. I've never seen so much dirt and algae in a pool that was not closed. And the weeds! Really?? They are taller than the plants. Also wasp nests in the eves of the buildings by the pool. It is apparent that in the little amount of time I have spent here that management is very lacking here. Wish I could post pictures- but seriously- go see for yourself! read more

The worst place to live in. Do NOT do it, they never clean the outside. They charge you for unnecessary things.And the staff is awful and lazy. read more

This is one of the WORST apartments in Starkville, Ms to rent from. On move out day, I requested the apartment be inspected before I relinquished my key. I was told that was not necessary. Three months later I receive a bill for cleaning and repairs. I left the apartment spotless with no damage. I sent them a letter with enclosed pictures I had taken after unsuccessful phone calls to Helix were not returned. There has been no correspondence for a year and they turn me over to a collection agency !!! This place is horrible for maintenance issues. My roommate and I repeatedly sent in request to have the washing machine fixed. It was never fixed and it ruined several loads of clothes. I would not recommend this facility to anyone !! read more

Wish I could give this place zero stars. After towing, went to pick up car at tow company. A line of students, yes, all paying $217. Parked in what looked like an abandoned area, not real close to apartment. No signs out there!! I wouldn't rent here it's too difficult. It's been cold and pool not a big deal, but was told it's usually nasty. read more

An extremely beautiful property that reminds me of a resort with its luxurious poolside cabanas and two story gym! I left there jealous of my MSU student. read more

I AM SPEAKING AS A PARENT-RUN DO NOT STOP. DO NOT LET THE BEAUTIFUL OUTSIDE APPEARANCE FOOL YOU. Unprofessional, poor record keepers, unnecessary charges upon moveout that you were not made aware of. During my 2 year stay I had to constantly stay in contact with management because of charges that were not do me because they couldn't keep my records straight that I was paying for a utility package. Upon my son's move out, they are trying to stick me with a $600+ bill for all types of charges--that I received almost 2 months after he moved out. I am requesting assistance from Homestead Development Partners as well as contacting an attorney. read more

Do not live here if you like having visitors. There is never a visitor spot open because students park there to walk to class. If you park one spot outside of visitor, away from all buildings you will be towed. Need more visitor parking. read more

BEWARE of ridiculous move-out charges! They will NOT do an apartment inspection when you move out, even if you request it ("That's not how we do it!"). Instead, Helix will wait til most residents are gone, and then they take pictures of "your" apartment and send you a bill in LATE AUGUST--after new tenants have moved in, so you can't dispute them! We helped our son move out, and the place was in immaculate condition--and we took pictures to prove it. But they said they also took pics (Based on the furniture arrangement and complete mess, there's no doubt that they were NOT from my son's apartment!) and sent us a bill for carpet cleaning, trash removal, refrigerator cleaning, total kitchen & bathroom cleaning and complete re-painting of the apartment. The place was SPOTLESS when we left, and we (as well as the other set of parents who also got a huge bill) were furious with these fabricated charges, but we all live out of state, so fighting was much too difficult! Helix also advised us that they'd send the bill to Collections if we did not pay, so apparently this is a huge money maker for them! We have put 3 kids thru college, and we've never seen such unethical practices from "student housing." Apparently this happens A LOT at Helix...Be careful!! read more

PLEASE do not rent from this place. From day one there was an issue about everything! I requested a copy of the lease before I would sign it. They told me they would email it to me. I never got it. When I called again, they told me that because we had never submitted a signed lease they had given my daughter's bedroom to another person. This was someone the other girls did not know. We had to get a different apartment with a higher rent just so the girls could room together. They will tell you that they will help with a situation, and you never hear from them again. I was a co-signer on my daughter's lease, and my car was booted for parking in the parking space allotted for my daughter's car. She had moved her car to the visitors parking so I would not have to walk a long way carrying the boxes I had brought to her. They will tell you that all utilities are included. WRONG. We received an electric bill for most months including a month when no one was living in the apartment. Now that we have moved out, we have received a $350 bill for things they say we didn't take care of when we moved out. It is not a well run complex, and I suggest that you avoid it at all costs! read more

Living here is so frustrating. There is never any parking if you arrive past 9-10pm during the semester. I get off work around 12 and have to park on the exact opposite side of the complex, which is so horrible late at night when it's freezing outside since I have to walk so long in the cold. It's like they didn't make enough parking spaces for residents, to force them to purchase "premier parking" for an extra 15 or 25 dollars a month (i forget but it's ridiculous regardless). On top of this, their internet is terrible all the time. It is never working when I get off school at 5pm to do homework. So I have to go to the library which is highly inconvenient and I study better at home. Or i have to use my cellular data which sucks and is expensive. You will end up having to purchase your own internet if you want do homework regularly at the apartment. The people here are also annoying.. they party loudly above us, and are inconsiderate on weeknights when people are trying to sleep. The pool music is loud every day, so I recommend requesting an apartment not by the pool. All in all, helix has been such an inconvenience besides the fact that I can walk to school from here. But then, you risk your life every day to cross Blackjack Road, so is it worth it? We still haven't gotten a timed, lighted cross walk, and cars fly through the intersection and don't stop for students. To say I loathe this place is an understatement. There are better apartments for cheaper with less headaches in Starkville. I recommend you pursue them. read more

Not very impressed with Helix at all-would never tell a friend to live there. They will tell you anything you want to hear!! For example- I was told that if i painted my own room when I moved out I would not be charged for it to be painted. So I asked them for a color match and painted it myself and I just looked online and I was charged $200 for my room to be painted!!! Another example was earlier in the year I asked them if I could bring my dog, told them which type and all and they said yes just bring in the paper work before I bring him. So I go to bring in the paperwork and they look at it and tell my I am not allowed to bring him because he is a "vicious breed." I asked them to double check if a boxer was on their list of breeds not allowed and they didn't and just told me they think it was. A couple days later they call me and tell me I am allowed to bring him now because boxer wasn't on the list!!!! This was a huge issue because before my parents could have brought me my dog but my dad was starting cancer treatment (which they knew about and were very inconsiderate about) and by the time they told me I could bring my dog the treatment had already started so they could not bring him over. Lastly- when we moved into our apartment is was disgusting!!!! Cabinet were hanging off the hinges, the rooms were gross.. my room mate even found used dried up contact lenses on her sink, my bathroom was disgusting- it looked like someone peed on the floor and didn't clean it. Overall, the only good thing about helix is the location to campus.. if you have a car take your money somewhere else. read more

I was a resident at Helix for 1.5 years. Not only is it way overpriced, but it's a constant battle for residents. I don't how I managed to stay here for that period of time. You're always are having to deal with incompetent management, hastily built apartments, and they are always towing visitors/residents. Management here is HORRIBLE I have been visiting Helix since the complex opened. The gates have never worked correctly and the entrances through the fence rarely worked so they just took the doors off. In addition, they got tired of trying to fix the gates so they used bungee chord to keep them open. FYI they pride themselves on security for their residents, even though in the current state anyone can enter the premises. We have been promised time and time again that the issue will be resolved, but that has yet to happen. When you look at the apartments everything looks nice. However, don't let your eyes fool you. None of my doors in my apartment would latch because they haven't been hung straight. I was the 2nd or 3rd person to live in my room. When I went to clean one day there was still drywall dust around my baseboards in my bathroom from initial construction. The parking here is horrendous! just within the past month, I have had three friends towed because there was no visitor parking. (Note: they still parked as close to visitor parking as they possibly could to not take a resident's parking spot.) Lastly, we get notices all the time about "inspections". I understand that this is their property and they want to maintain it. Again, however, they will give us a time frame of when they will be there and never show up during that scheduled time. You can usually plan on them showing up 2 or 3 days after they said they would be done with inspections. Helix Starkville Apartments doesn't value their residents in the slightest. DO NOT live here! Helix promises "luxury student apartments designed with the Mississippi State college student in mind."(That's a direct quote off their website.) Don't buy into it. It's just a bold-faced lie! I will never live at Helix Starkville Apartments again or any establishment associated with their parent company Homestead U. read more

I have lived in the Helix student apartments since the complex opened and have noticed three changes in management and staff. Residents were never notified about these changes, and the new staff was often poorly trained and unaware of what was going on in regards to issues of residents. It is very frustrating bringing issues to the staff because only two employees were knowledgeable enough to answer my questions. There were also many occasions where I would come to the leasing office and would not be acknowledged by one of the staff members (Cash) and would have to wait until another available employee came to office to voice my concerns. Also, there have been many issues in regards to my utility billing during my time at Helix. Almost every month, I have received an issue with my charges using the Simple Bills and now Conservice companies. The employees have been informed on these issues with bills and were often unaware of how to resolve my issues. The staff would simply instruct me to call the company and were very unconcerned with the issues I was having. Parking has also been a nightmare this year living in Helix, and I have often had to park in the visitor parking area to even get a spot, which is extremely inconvenient due to the location of my building. The lock to the gym door has also been broken for a few weeks, which is very dangerous to residents, especially those using the gym late at night. The apartments are very appealing from the outside, but poor management and billing services overshadows this beauty. I will not be renewing my lease at Helix. read more