The owner came out to meet with us and was personally involved from beginning to end. This was not…read morejust another roofing project, he treated this by looking at every detail through our eyes. He constantly made insightful and reasonable recommendations and presented creative solutions in replacing the entire roof. At every step, he was consulting with us and helping us to get the best results in the most cost effective manner! Keith put the best interests of The Refectory above all else and his refreshing approach set him apart from every other bidder. His team executed with the same high level of excellence and Keith's on-site presence and follow through and adjustments on the job, far exceeded our highest expectations. We would highly recommend him for any project you are considering!

Great experience when they installed my roof almost 10 years ago. Since then, in a relatively…read moreshort period of time, I had to call them because of leaks-leaks through the kitchen exhaust fan onto the stove, leaks through the water heater exhaust vent onto the basement floor, leakage/seepage through my chimney bricks, shingles not properly aligned with my gutter-such Of those 4, they only properly corrected two issues The 5th time was prior to July 4th this year when I noticed a place in the ceiling paint that appeared and felt damp. Called them. The person who came on the 1st was nice, went on the roof, said he saw nothing. Looked in the crawl space from a ladder--he didn't go in, and said it was a condensation/venting issue-they installed the roof vent when they installed the roof, and that someone else from the company would follow up. Emailed them on the 13th about the f/u. No response. Called another company. He went up took photos and there was a bullet hole in the shingle. He repaired it immediately. As the 614 inspection was done before the 4th, and I noticed the dampness in the ceiling before the 4th, the hole was likely there on the 1st when he said there was nothing wrong. Even if the roof warranty would not cover that kind of damage, it would have been nice to have received accurate information on the 1st, so that I could have had it repaired. It is probably good that they didn't follow up because I might have ended up spending unnecessary dollars to 'ventilate,' when ventilation was not the source of the problem. Nevertheless, since it is so close to the end of the warranty, I question whether they didn't follow-up because they didn't want to honor the warranty. To me, properly diagnosing and correcting 2 out of 5 issues after installation-4 within the first 3 years of installation, that are directly related to properly sealing the water heater vent pipe, properly installing flashing, installing the appropriate kitchen exhaust vent or properly aligning the edge shingles isn't stellar performance. As I have learned the hard way, there's more to roof installation than nailing on shingles.

I started my roofing business, a little over a year ago, and I choose to buy my shingles and…read moreroofing supplies from Jose at the Columbus office whenever I can, Jose and the guys always make me feel like I'm their best customer even though I know I'm a gigantic pain in their butts because I show up right before they close. I always need something different. Every time I call constantly texting him and asking does he have this? Does he have that and he always delivers and when I show up and they should be going home in five minutes, they never complain. They stay over to make sure my last-minute customer gets their emergency roof replaced..... and when the insurance companies short change my customers they always have something at a discounted rate that they can afford.. whether I need something with a warranty or something without a couple shingles for a repair or a gigantic rubber roof replacement. These guys will treat you right.... And make you feel like you've all been friends for years. By the way there's only three guys that work there. But you wouldn't know it. they are knowledgeable, helpful, and run that place efficiently if you need anything check them out. I know they will deliver .... Thanks for listening to me sorry for voice text mess Signed Jeffrey Harness Ballistic Roofing And Restoration number one pain in the butt customer.......

This business is more word-of-mouth but I'm sure people look on yelp to find roofing supplies. The…read morebuilding doesn't look like much or the location, but I was pleasantly surprised. The manager, Jose is incredibly professional and gets to the point on what you need and should go with if you are getting roofing materials. He treated me like a person and not simply a cash machine. So basically, didn't try to up charge me. That made the difference. All the materials and shingles for a 15 square, loose dimensional roof cost me $1,100. That included a next day $50 delivery. I'll def use JC roofing again for my home.

Unsatisfactory customer service after payment in full for multiple services. Owner would not…read morerespond to multiple requests to correct specific issues with their work. They demand immediate payment and then disappear.

Our house developed a leak in the dining room area. I called Roof Top Solutions on Tuesday…read moreafternoon. They came on Wednesday and the job was finished by Thursday. I am so pleased with the swiftness of their response! I had called two other companies. One of them could not schedule a repair for two weeks, although they offered an emergency tarp service for $350. The other company never set up a time even after multiple calls to them. Quality of work done by Roof Top Solutions seems excellent, although we have to wait for heavy rains to see if the repair resolved the issue.

Fast response to a call regarding a roof leak. Determined the probable cause and performed…read moreremedial work same day. Owner operated small business. No pressure for excessive work, just fixed the problem.

I would not recommend this company or anything to do with Craig Burris. He did work for us last…read moresummer and rarely was at the job site. When we had problems he was rude and would not fix any mistakes until we had another builder come out to give us another opinion. He was supposed to come back this spring after a window was replaced to fix a piece he took down without our permission and now will not come back out to fix it and we are forced to hire someone else because of his mistake. Do not use this company!!

Cale (614-301-3090) knocked on my door and indicated that my roof might be eligible for a storm…read moredamage insurance claim and asked if I'd like his company to climb up on and take a look at my roof. I might not normally be inclined to engage a door-to-door solicitation, but decided that I'd see what they said. They said I had wind & hail damage. I did some additional research and decided to file an insurance claim. The DMD Renovation team met my insurance adjuster at my property and the claim was successful. I was approved for a new roof for the out-of-pocket cost of my deductible. The process was smooth, they were able to obtain the shingle color we wanted sooner than expected, and we had a new roof installed about one week after we dedided that we were ready to move forward with everything. My prior roof was installed in 2008. I had no idea that I needed or was entitled to receive insurance proceeds due to hail and wind damage. I now have a brand new roof. I'm glad I decided to be open to a door-to-door sales approach. Cale also assisted with completing the Owens Corning Warranty paperwork after the job was completed.

no leaks, looks good. Gutter guards busted from workers feet. That cost us. bird bath knocked over…read moreand broken into pieces. wouldn't even thrown it away for us. Threatening emails and texts received even though we paid in full. think twice

EXCELLENT. First class roof replacement! Project Manager Jason was great to work with start to…read morefinish. Large crew was on time and worked efficiently. Cleanup was excellent. We definitely recommend this company.

We were connected to Campbell Restoration by USAA when we had some flooding in our home. They did…read moresuch a good job working with us on the restoration that we partnered with them to do some additional renovations. On the restoration side, Aarion was so responsive, helpful, and thoughtful. On the construction side, we were delighted to work with Rob, Nolan, and their crew. Our new kitchen is gorgeous, and the craftsmanship is top notch. Their hard work and customer service focus made what would have otherwise been a terrible experience into a great one. We hope we never have another house disaster, but we would definitely be delighted to work with this group again.

We have been very pleased with the quality of the workmanship, quick and ongoing communication and…read morethe personable employees. Shout out especially to Karen in the office and Aarion and Kyle who came to our home. And, of course, we appreciate Brian who got the ball rolling for us.

We are so grateful to Muth Roofing for the excellent work they have done on our 1931 house over the…read moreyears. In 2001, we hired Arrow Roofing because they weren't too expensive. After several years of replastering and repainting the third floor after leaks, none of which were fixed permanently by Arrow, we paid Muth thousands of dollars to fix all the roof problems and install new gutters, gutter covers and downspouts. No more problems! A few weeks ago, they replaced our roof and did a terrific job. I was especially impressed, during the estimate process, that Chad Muth noticed nail pops and cracks on our finished third floor ceiling and realized they were a sign of poor ventilation. He climbed into the insulation-filled parts of our attic to diagnose the problem and come up with a solution. The poor ventilation is most likely the reason our shingles failed prematurely. They sent over an energetic crew of 5 who got the job done in two long days. They were polite, the crew boss spoke English, and they did a good job cleaning up. During the job, Chad or one of the other supervisors popped over frequently to check on the progress of the job, and Chad came over afterwards to discuss our 50-year transferable warranty and make sure everything was okay. The roof looks great, there are no leaks, and the attic now has good ventilation.

Muth & Company put a new roof on my house and refuses to fix the problems they caused. They cut…read moregaps in the decking at the peak, realized their mistake, and then just covered the gaps with shingles without replacing the wood they cut out. They left a bathroom ceiling vent unconnected to its roof vent, causing all of the moisture from the bathroom to vent into the attic instead of outside. They installed only half a ventilation system (the exhaust half), claiming they have no obligation to meet the building code requirement of making sure the other half of the ventilation (intake air) was supplied by soffit/eave vents. My soffit vents were blocked. The Muth warranty requires them to comply with the building code. The holes in the roof, the bathroom venting into the attic, and the blocked soffit vents caused black mold to grow in my attic. When I made a warranty claim, Muth wanted me to pay for the corrections. I did--with other companies. Muth won't reimburse me under their supposed "ironclad guarantees." I filed a complaint with the Better Business Bureau. Muth denied all responsibility and told the BBB that it never complies with the building code intake ventilation laws. If you have a Muth roof, you might want to check your attic for mold and soffit vents for blockage.