Whoever this old man that was driving your truck is a terrible person and needs to take anger management classes. I was going slow on a construction zone and this truck honked, proceeded to pull up next to me on the highway and threw his lit out cigarette at my windshield. Needs to learn temper control and should not be doing this on a highway, let alone in a work vehicle. Terrible service, recommend looking elsewhere if you need roofing done. read more

Horrible business (if you want to give them the honor of being called a business). These guys are legitimate scammers. They sell silicone roofs (hint, hint...it will still leak and they will claim they need more money to repair it) with a "warranty". Seriously, if you're considering them, just take a look at other reviews (Google, etc). Fast forward to present day, I had a new roof installed. The roofer told me that he's heard of this company and Nick should get punched in the throat for his criminalist tendencies. read more

Hired Rosengarten in 2019 due to a roof leak. They recommended replacing the roof with supposedly top of the line silicone material. I paid 3000 with a supposed warranty. Roof still had a leak after the new roof and Rosengarten would charge me each time they came out. Then they claimed I needed a new down spout and that was the cause of the leak. Did that. Roof kept leaking. They charged me for new shingles and anything you can think of despite a 10 year warranty. I kept hiring them because they seemed nice and confident and were very responsive every time I called. I never complained because I just wanted the leak to stop and each time they told me they were sure they knew the issue. Nick is very convincing. Around 2020 Rosengarten told me I needed my decking replaced and all the previous roof layers removed and a rubber roof put on and Nick gauranteed there would be no more leaks. They would do it for a grand total of 15,000. Again, I had a warranty but the roof would need to be resealed every 3 years to stay under warranty. I took out a home loan and paid them 15,000. They ended up doing the work and in the process dropping material through my ceiling damaging the inside of my home. A whole other story but they did fix this mistake for free. With my 15,000 roof, in less than two years I had major leaks in two rooms. They came out and charged me over 700 dollars to replace who knows what because I lost track. Long story short, I still have multiple roof leaks today. Rosengarten requested I pay 2500 to do my three year seal in order to stay under warranty. A roofer this week pointed out that the material they used for my roof was paper thin and that's the reason I have the leaks. All in all, they took advantage of me, I spent 20,000 on multiple Rosengarten roofs and always had a leak after each invoice. Cruel stuff. read more

Very unresponsive. I have called and left messages either with a person or on a voicemail several times over the course of weeks to ask for them to come out for an estimate on a piece of roof flashing that came loose and is flapping in the wind dangerously. They replaced this same flashing less than 4 years ago, but it has not held up. No one ever called me back or contacted me at all. read more

Rosengarten, Rosengarten, Rosengarten. Where to start. Nick, the owner, likes to talk a big game about what he can do to improve your roof, but what ends up happening is that they will nickel and dime you wherever they can. What could be an easy fix turns into a big production. We have a silicone coating for our roof that Rosengarten put on, and we still got roof leaks. So, we had them come out and patch things up (the coating was under a 20+ year warranty, though we had to pay about $300/year to keep the roof under warranty...), but their version of repair was to daub some sort of sealant that we could have easily bought ourselves at Home Depot (which we did later anyway). I mean, really: that's what our warranty gets us? Jesus. But! To really fix our roof, says Nick, we need to tear off the entire thing and redo it. And we need a new roof deck door apparently. It's going to cost us over $30,000. THEN all of our problems will be fixed. Right. On top of that, Nick says that he and his team need to replace the roofs on all roof decks of our condo association. He HAS to do this job, he says. We also later find out that the silicone coating that Nick and Co. put on our roof isn't even the right kind... Surprise, surprise. Nick cares about one thing: your money. Run. Go somewhere else. You will otherwise regret it. Maybe not tomorrow, maybe not next week or next month, but you will ultimately regret your decision to choose Rosengarten. read more

It's a shame that I even have to give them 1 star because they do not deserve it !!!! Horrible customer service, HORRIBLE work ethic and sad excuse for a roofing company. Take my advice and STAY AWAY and SAVE YOUR MONEY. read more

I hired Rosengarten about 2 years ago to repair my roof. Like many of the other complaints they installed a supposedly state-of-the-art silicon roof, then were unatainable when leaks occurred. They charge $300/yr to keep the so-called 20 yr warranty effective, but don't return calls when there is a problem. I now have another leak and their customer service number message says "The person you are trying to reach is not accepting calls at this time". They'll take your money then be unreachable. I say stay away from Rosengarten. The other reviews were fair warning. Terrible customer service. read more

new soffits, wood rot repair, replacement of gutters with gutter guard and power washing of house. Nick and his team were professional, efficient and went out of their way to make sure that I was happy with their work. I highly recommend this company. Beautiful work! price was comparable with work provided; a very good value. Debbie Howell Bensalem, PA read more

This company installed a roof on my brothers house and due to a bad install, a leak caused several thousands in damages. The owner argued, and fought, and refused to make things right, they had to take him to court and he lost, but filed an appeal. Due to my family not being able to afford legal representation, they had to drop it. This company is not trustworthy, and the owner is a child trying to play adult. Do not use this company if you value your property and belongings within it. read more

I contacted HomeAdvisor Thursday, 1/16/20 about a leak in my 10 year old roof. Rosengarten Roofing contacted me within 10 minutes & setup an appt for Friday and I asked that someone come out between 4:00 - 5:00 since I wasn't going to be home earlier. When I got home at 3:15 the roofer had already come. I called "Nick" immediately & he said he was only 20 mins away & that he would come back. Nick came back, seemed very friendly and professional, and I asked him if he wanted to go up on the roof to look at the problem. He said that wasn't necessary and that he had flown a drone over my roof and had identified the problem. He told me he could perform a possibly temporary fix for $375 and that a full repair would cost $3,500 but if the temporary fix didn't solve the problem he would rebate the $375 towards the $3,500. Seemed reasonable so I told him to go ahead and perform the fix, which he did right then and there. I should have gone outside to watch him, but I heard him walking around on the roof and 15 mins or so later he was finished. I asked him to email me a receipt and also a proposal so I could submit it to my insurance company. He stood there and after a few minutes he said he had emailed me the proposal. I should note that HomeAdvisor (HA) had my name, address, phone number, and email address already, which I verified when I initially reached out to HA. He called in my credit card info to his office and said they would charge my credit card. On Monday I received a call that there was a problem w/ my credit card. I asked Jessica to call me back in a few minutes and that I was in my garage at the moment. I asked her to send me the proposal and that I never received Nick's proposal (Note: 2nd request). 30 mins later, no call back so I called Jessica at the office. A woman answered and said she would transfer me to Jessica, the transfer went no where & I couldn't leave a message. I figured she would call me back later when she needed my information. The next day another person called & asked if I had any questions on the proposal. I told her I only had one question- where was the proposal (3rd request)? I never received any email from Nick. Just to be sure, I gave her my name & email address again, even though it was on file with HA. Wednesday came & went, Thursday came & went and finally I sent Nick a text Friday telling him I was very disappointed with his company & that after asking 3 times for the proposal & 2 times for a receipt, I found the company to be undependable. At this point, I had no intention on using Rosengarten Roofing. He called about 10 mins later, but I was annoyed by then & didn't see any reason to speak with him on the phone. He texted me "I'm sorry you could have called me & to check my SPAM bucket." "I sent invoice myself it's in your SPAM. Sent estimate twice." As a normal practice, I check my SPAM bucket every 1-2 days, & I rechecked it again & No email from Rosengarten Roofing. I called his office twice & told them I had no proposal, I shouldn't have to chase him down to get something. His company had already demonstrated their inability to follow up & as far as I was concerned they had shown me their lack of competency & dependability. I wasn't sure if this was a full time company, a part time job, or just a hobby- but I knew I didn't want to do business with them. I told my wife I was going to submit a review & she said, just don't bother we can call someone else. Maybe this was why he had good ratings, maybe other disappointed customers didn't want to take the time to complete a survey. Many of the reviews I looked at said how friendly he was, and I agree he was very friendly, just not someone that I considered to be dependable. Before I retired I worked for a company & dealt with customers all the time. If a customer called 2 or 3 times with a problem, I didn't blame them and say you should have called me. Next week I'll contact a known quantity roofing company, no more 1 man shops for me. I learned my lesson. I don't know if the temporary fix Nick did will solve the problem or not, but I'll get the name of a dependable roofing company and have them come out to look at my roof. read more

STAY AWAY from this company!!! I can't stress this enough. For months I have refrained from leaving any type of negative remark or putting the owners name out there in hopes we could work things out like the adults we are but the owner has left me with no other choice. It's a damn shame how unprofessional and inconsiderate this company is. After a 10 month battle trying to resolve a leaking roof due to an improper installation of material not equipped for a low pitched roof, I am sad to say we still haven't been compensated for our losses. Even after a judge ruled in our, the comsumers favor. Nick, the owner is an inconsiderate disgraceful business man and should be ashamed of himself for running a company in this matter. Own up to your mistake that YOU blatently admitted fault in an email that I have documented in my files. I the consumer now have to fork out of pocket over $6,000 to replace the faulty roof you installed, not to mention the interior damages you so cowardly stated were not your responsibility. Last time I checked the leak occured and I had water inside my home due to an improper roof YOU installed on a pitch not suitable to withstand shingles. All I have to say is I hope your family NEVER has to go through the emotional and financial struggles you and your so called family owned business has put mine through. read more

Rosengarten Roofing fixed my leak that 3 other roofers could not. After being fed up with other fly by night roofers I went on home advisor. Within minutes of putting my information on home advisor someone for Rosengarten's office called me. Nick came out the next day and gave me a free estimate for a roof coating. He said it looked like other roofers tried to patch the problem and offered to do the same but said it wouldn't hold up and would leak again. He emailed me a proposal as he was explaining how they applied the silicone and I had it before he left. Because of Rosengarten's prompt attention and reputation I decided to move forward with them. I have now been leak free for over a year and couldn't be happier. I would recommend choosing Rosengarten Roofing choosing Rosengarten Roofing, they were very professional and I am very happy. read more

I have a corner house with 16 windows that had to be capped, what a great job these guys did in a matter of 16 hours and even did some extra touch ups on my property! I would highly recommend. Great job read more