soy empleado actual y mi experiencia a sido exelente cuentan con un personal capacitado en lo administrativo que da buen trato y servicios a sus empleados como a sus clientes con todos los veneficios y facilidades y ademas puedo afirmas que que tienen una basta experiencia en el mercado de la madera gracias por dejarme ser parte de su empresa read more

These folks are the best. The quality and selection of the lumber - particularly the exotic woods - are unparalleled. From the folks on the floor to the office staff to management, everybody at Rosenzweig made us feel like family. We've now shopped there twice, and we'll definitely be back again. read more

If your a woodworker in the NYC area then you know all about this magical place. Their stock of hard and soft woods from around the globe is always plentiful and the staff is knowledgeable and friendly. I've been shopping here for years and I still get a bit emotional every time I wander through the isles. read more

Great product. Great people. Great service. Great prices. And for being the only game in town for some species/sizes of quality hardwood and specialized sheet goods, that's incredible. It's reassuring that places like this can still operate in NYC. Thanks again. read more

Most of the negative reviews are pathetic. I know exactly what theyre talking about, but those are all company policy. They dont cut wood, period. I own a custom furniture shop and I buy lots of solidwood and plywood from them. If you are a "small" customer, go to home depot. Dont bring your little "zipcar" to a loading dock. PS, if you are nice enough they have a power cord and they will let you use your own circular saw or a jigsaw outside. Rosenzweig is highly recommended for the variety of species, but again its a wholesale type of lumber yard, hence the affordable prices. If you need matchsticks, go to home depot or lowes. read more

Five stars for the selection of lumber and for the awesome employee who showed me each type of wood and made recommendations for a project. He cut into his lunch break to do this. Zero stars for the jerks in the back office - namely the one who looks like Snookie's dad (I didn't know humans came in shiny orange!). My friend and I had to laugh afterwards because its not possible to process his rudeness any other way. Deliveries require ~$200 of material. I recommend deliveries because they will not cut anything for you, even if you drove up in a little zipcar, they have no pity. I was handed a dull saw and told I could cut it outside. Exasperated, a nice employee led me next door to a woodshop. The people inside were super nice and cut my sapele in three pieces for free. There's plenty of street parking. As expensive as the zipcar and tolls were, if it wasn't rush hour and if I could get an ikea bag and the pieces cut down - I might have taken the 6 train. Directions say its only 35 minutes from Union Square. The area didn't seem dangerous, just industrial and empty. Given the reaction however, I believe I was the only female within several blocks. Go in the green door. Plywood is downstairs. Lumber is upstairs. Tell the guys in the front what you want and they'll get it to the front of the store for you while you go to the room at the back right of the store and pay for it. You may have to clear your throat repeatedly before any of them look up from their papers to acknowledge your presence. I'm assuming you yelpers aren't contractors. Then you get a receipt and can take your wood from the front. read more

High quality lumber and good prices, I've been purchasing maple here and nowhere else can you get clear hard maple for that price. Don't come before 10am since they are Loading trucks for big deliveries. I made that mistake and waited a while to get taken care of. If it was the time of Covid I would stop by Bronx brewery afterwards since it's just around the corner. Prost! read more

Friendly staff, from warehouse workers to office staff. Julie helped to take my order. The great thing about this lumber company is you can walk through warehouse and see and choose what you want. I went to another place before this and the prices were 50% more. American walnut board ft here a little over $9 and the other place $15 read more

A good spot in NYC for all basic hardwoods and a wide selection of sheet goods. This is a lumberyard that supplies woodworkers and cabinet makers and as such, won't be happy about cutting up the single board you are buying for your weekend coffee table project, or to re-sell on Etsy or whatever. To demand such service from a lumberyard is akin to going into a bakery and asking them to cut you a slice off of one of their loaves, maybe toast and butter it too if its not too much trouble. In my experience they generally have good quality control. Although they did send me a super shitty 8/4 walnut board full of knots which was priced at select grade. But then again, I didn't go in to look at the product. Which is what you gotta do when you're buying hardwoods. They will let you pick over the wood all day, which is quite nice indeed. read more

Bought three sheets of 3-ply Plyboo bamboo plywood. One had a slight bow at one end. Upon taking it out of it's plastic wrapper we put it on horizontal sticks and let air circulate in the hope the bowing would come out. 5 days later the plywood is now severely bowing. I call Dan who did the transaction with me at Rosenzweig and out of the blue he says we weren't supposed to put that particular product on sticks. I email him the informational letter that came with the sheet saying that it can be and if there are concerns about it, should be, put on sticks. So now they say they will swap it out but that they won't send a truck into the city for exchange. We have to rent a van for $120 and drive it to the Bronx to swap it out with no compensation from Rosenzweig for the rental. No other options. "we stand behind our products". Not so much. I'm out $300 worth of unusable ply. Never again. read more

Like others have already stated, the selection and prices at Rosenzweig are great. Also, most of the staff there are generally friendly and helpful. However, there does seem to be one person in the office that can make working with them miserable. I picked out 10 walnut boards for a project to be delivered to my shop, unfortunately when the delivery came the next day they were missing one of the boards. I wasn't there to receive the delivery but an employee of mine dealt with it and talked to the driver who signed off on the receipt that only 9 were delivered and that the 10th would come the next day. When this never happened I called and had the rudest person I ever talked to yell at me and try to tell me that it was my fault and that they had no record of that. Although he claimed that they didn't have any record, he got frustrated talking to me and demanded (!) to talk to my employee who had received the delivery, mentioning him by name despite the fact that I never brought him up... Right, no record... Shady bullshit. The guy must be the owner or related to him because I can't imagine him keeping his job any other way. After I refused to let him talk to my employee he hung up on me. I went in to the office in person a couple days later and dealt with it through someone else who I was able to convince to credit me a board of average length based on the receipt. But it really shouldn't have been so hard. They have great prices and stock, and I will probably be there again, but if you can get out to Robert's Plywood I recommend them for service. They gave me an enthusiastic tour of their whole stock even though I was only buying 10 sheets of plywood. Very friendly and helpful with an amazing selection. read more

Worst type of business and people you'll ever meet!They never delivered my wood and when I called asking about it, I was told to call another day multiple times. When I finally got someone on the phone, the person lied saying that they did deliver it (that someone must've stolen it - which is not possible since they call you when they make the delivery, which they never did, and make you a sign a sheet to confirm). When I asked them to check they said it was definitely delivered (he didn't even try to check). I also asked them to make sure that they had my correct phone number but apparently that wasn't possible because the driver has it, but that they "called multiple times". I called again few seconds after and the same person answers the phone. When I confronted him about the fact that I know nobody took my wood since they would have to sign, all of a sudden he tells me magically, ohh it wasn't delivered but that they "called multiple times". By this time, my wood is 3 days late and so I ask him if it is possible to get it delivered by that day. He says no because my wood isn't $500 minimum (I ordered as part of a large shipment so I could get free delivery) and that its company policy. So when I ask when they could deliver he says he doesn't know. Then he LAUGHS at me pretty much saying it was not their fault and that it was mine and that they had no reason to deliver. Wow really? By this time I'm getting pretty fed up so I ask if I could talk to his supervisor. He again LAUGHS and MOCKS me while he tells his coworker PURPOSEFULLY so I could hear. You have got to be kidding me! Thankfully his supervisor was much nicer and when I asked again to check to make sure it was my phone number apparently is was "possible" and took less than a minute to check. But she also decided to give me the same BS about how they called "multiple times" and refused to deliver my wood because it was company policy and denied responsibility. There was a reason why I ordered as part of a large shipment! So I ask for a refund and she says she'll call me later that day (apparently it takes them all day to do). She calls me right as they are closing so I can't even call back! (I was in a situation where I couldn't answer the phone right away). In the end, I just went to Dykes instead, who by the way are very helpful and have amazing customer service! Totally recommend! All in all, the people here are LIERS! They will BLAME YOU and LAUGH at you just to HUMILIATE YOU. Horrible customer service and will deny any type of responsibility! They are also infamous for hanging up on you and cursing. Just never thought it was this bad! read more

Worst experience ever. I went there yesterday to grab some walnut and plywood. I don't wanna travel over 150 miles to PA ( which is my normal supplier) is the only reason why I bought here. The lumber over there is two side planed which is good thing for the local and small shops without planer or larger equipment. But the dimension is FAR OFF. you suppose to have full 8 quarter if you are selling for 8 quarter price. The lumber I picked are 1"and 7/8. Also the board is not completely planed still with rough spots. The board will be 1"and 3/4 after all. The rough sawn lumber suppose to be 1/8 thicker than whatever the actual size is. I am glad this is not for the European title and turn window. I also glad I am not taking the full 55 window worth of genuine mofor the historical restore project. The first time and also the last time. I guess I need sleep early and travel tomorrow plus delay this small project. ONE MORE THING ---if you buy here the first time make sure bring your own tape measure or ask one. Hard to trust people in this business. read more

Yes, they have selection but any lumber yard should. Prices are good if you don't mind compromising quality. Service is not great at all, nobody helps you and if you have a problem everyone just shrugs their shoulders. Also don't leave stuff there thinking that it will still be there for pick up later. I just don't think the place is worth it, especially now that they only do deliveries for over $500. read more

I am a contractor and have been using Rosenzweig for years. Deliveries have always been a problem and going to the warehouse will not save you any time. They are hostile and have never been helpful. When they say they will show up between 10-12, expect them between 4-5. Some of us can't afford to waste half of our day on your incompetence. read more

These guys are the WORST. I've been trying for a week to get the correct lumber order from them, all at my expense. Called on Monday, guy tells me they don't take phone orders, which I know is not true. I call back on Tuesday and get a very nice guy who kindly takes my order, however, they can't give me even a ballpark price over the phone. Delivery comes the next day, and they left out 2 pieces. When I call back, they won't take responsibility for the missing pieces, but tell me they can deliver them the next day. Ok, no problem. An inconvenience, but no problem. When the order came today, they sent me the wrong stuff. I gave them a simple stipulation that I needed minimum 10' boards. They sent me 8' boards. Call them to let them know and discuss getting the correct order, and they tell me that I'm too much of an inconvenience and they hang up on me! Call back and the guy tells me I have to come to their yard in the Bronx if I want to assure that I get a 10' board. Are you kidding me!? I've convinced him to come pick up the wrong ($300) order and refund me, but he refuses to bring the right order on that truck. Tells me I wouldn't understand that wood comes in various lengths because I'm not a woodworker (I'm an architect). I don't see how this logic holds up, but either way the whole experience is TERRIBLE customer service and I still don't have what I need. Save yourself the trouble. read more

It's a pretty far haul from almost anywhere in the city but these guys really do have nearly any type of lumber you could want.

I have used Rosenzweig for years. They have every kind of wood you can imagine and some you might never have thought of. The have certain policies about when you can pick up, minimums for delivery and they do not cut wood. They have many, types of plywood that you can get few other places. I once overpaid my delivery by $100 in cash. I received a phone call the next day that the driver had realized that I overpaid and that my $100 was waiting for me. They are basically a contractor supplier so don't expect "personalized service." You won't get that at a big box store either and the big box plywood will not be of the high quality Rosenzweig sells at a better price. read more

I just called to get prices on a few sheet goods. The first thing the guy who answered asked was my company (totally normal) and then he asked where I needed the goods delivered (also normal). When I said I was going to pick up the lumber myself rather than have it delivered, he said "Ok have a good day" and hung up on me! (not normal) I really have no other criteria for rating Rosenzeig other then this one very bad experience, so I happily give them one star. read more

My experience was the same awful experience others have noted. I placed an order for 20 pieces of 1/4" rift cut white oak 4' x 8' plywood. I placed the order contingent on getting it the next day. They agreed and I gave them my card info. Late that day I get a call telling me they won't be able to deliver it, apparently they've decided unilaterally that they do not have enough to deliver in the city yet. Really? I was paying a contractor to do work on my place so he was also available to receive the wood. I can't begin to tell you what a crazy, unprofessional mess it turned out being with my guy having to go and retrieve the wood from wherever the delivery guys had gone with them saying they had already tried to deliver it and if I wanted my wood I would have to pay another $150 dollars for them to come back. The worst part is this... Because I had not picked out the wood myself, they used this as an opportunity to unload all their garbage pieces and dregs. I had one piece that wasn't even a 4' x 8' sheet!..it was part of a sheet. 1/2 the sheets had the veneer pulling and peeling off of them. Some of the sheets had blue ink on them, others had black oil splotches. Most of the sheets had severe cupping on both ends. It makes me sick to think about it. Shockingly poor overall experience. Take your business elsewhere or consider yourself warned. read more