Pelham Manor borderline Bronx NY an over the connecting BRIDGE is this BJS location in the Richest Wealthy AREA of AFFLUENT Professional Home Ownership Community with some Celebrities that seldom show themselves except sending staff to SHOP for their BOSS! Fortunately, other income levels do shop here especially People with multiple DISABILITIES which under the ADA AMERICA'S DISABILITY ACT must receive special accommodations to HELP ASSIST customer clientele with assistance especially those affected by Dysfunctional MOBILE Medical conditions that's inhibited by challenging motion-dexterous WEAK abilities to maneuver delayed SHOPPING by using INOPERABLE ELECTRIC-KARTS constantly failing to gain a BATTERY CHARGE for folks Clinically disadvantaged with malfunctioning jetty buggy baskets poorly managed! It seems there's always lack of WORK-ORDER REPAIRS processes to follow-up on issues analyze for repeated patterns troubleshooted for actual symptoms triggering problem? When asking Security at the Entrance / Exit who's in charge of administration they mentioned DAN SMITH? It's bad enough most working returning used kart DONT RECHARGE KART by defiantly not PLUGGING IN Electric Cords for refreshed Green Light Full Charge indicator!! Every employee passes the BUCK of excuses that it's not their Job Description to get Karts back inside & Recharging them meaning no assignment of Duty & Tasks are being DEFINED as to who's responsible for the Kart Job caretaking! It's deplorable MGT & Supervision even with STOCK & GARBAGE administration! The BJS corporations truly warrants reorientation of managment to address Labor Duties & Tasks associated with Mobile Karts responsibility assignment of PERSONNEL alternatives who must be in COMPLIANCE of the ADA Federal Polices sign into Law by USA POTUS Prez! P.S. It's TRUE the DELI DEPT is definitely sluggish in service due to being UNDERSTAFF & RETENTION of labor going through different employees who QUIT due to overworked, limited staff, and overkill of current few barely SURVIVING an abusive schedule & workload forcing exodus of WORKERS! read more

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I came here today because it was on my line of travel. This BJ"s is always packed. I spent 20 minutes, in and out. How? Great question! I hired a local, you know, the guys hanging in the parking lot. He had connections. I approached him and asked was he working. He replied, yeah mon! His accent from the island. He didn't hesitate took me in like he knew the layout. No looking around. I told him the items I needed, whip, bam, boom. On the express line self check out. Which I don't do but he was in charge so I let him do his thing, he is on the clock. Out of the store I'm record time. I entered at 11:55 I was out at 12:15 I got 3 items- milk, egg, 5 packs of water! Headed back over the Throgs Neck within no delays. Pro tip here. The express self check out are fast and the lines move quick. read more

BJ's Wholesale Club - Wholesale Stores Near Me - Pelham, New York

My second time placing an order and not receiving it yet I was charged. Called over the course of 3 days and selected all prompts never got a response. read more

I really like this bjs. They have a lot of items that i cannot find at other locations. Coupon books always available and the internet works for you to scan your card/coupons that are clipped. Theres plenty of parking and other stores close by. I took away one star because the bathrooms are never clean. If they work on that, def would be 5 stars read more

They have the best of everything They've got the Wunderbar bologna at 2.99 a pound the have the 40 bottles of water for 3:99 you can't beat that. Then they have the big fat rotisserie chickens to die for those chickens are so good . read more

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The deli counter is understaffed and slow. Wait time is approximately half an hour to an hour. Most of the time customers because of huge orders from pre-slicing for deli counter, business orders, delivery orders and daily orders from customers walking in. This is unacceptable. Poor management. read more

This is the worst BJ's they literally kept me hostage for THEM not having the gun to scan people out who paid on the app. I was not given a refund or let go outside of the store. I was given an attitude kept saying give me a minute which was definitely not a minute. This is the second time this happened. read more

The Deli is so under staff. Today December 26 2025. 1 person at thee counter 12 people in line plus. Always an issue. Long lines at the register and many cashiers are rude. It's worth the extra gas to go to another BJs ot Costco that is not that far from here. Need to get rid of the deli manager and store manager. Also shopping carts all over the parking lot. No parking lot attendee. read more

They get it right most of the time. Sometimes though there's the occasional hiccup; like missing items and refund lag time.

This one is quite busy. Lots of parking in the lot that connects to other stores in the shopping center. Waited on line for 20mins. over all not bad going back ofof course can resist Bjs read more

BJ's Wholesale Club - Wholesale Stores Near Me - Pelham, New York

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Found rust on 3 of the sparkling martinellis apple cider caps and even the outside of rim of one of the bottles had rust on it. I mean how long has this been sitting for??? Nothing spreads holiday cheer more than overpriced rusty fake discounted apple cider from your local BJs. read more

BJ's Wholesale Club - Wholesale Stores Near Me - Pelham, New York

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This BJ's is definitely within the top 3 rankings of all of the Bjs in NYC for me. They feature a huge (free) parking lot, usually lots of cashiers, fresh produce, a large variety of items, curbside service, a clean facility (even their bathrooms) and a GAS station with the deepest discounts ever (especially if you use their credit card). The Gas station literally has it's own territory and reviews but it's worth gushing about. Just be sure to avoid their crunch times as the demand can be very high, just like the quality of the gas. Aside from fuel for your car, the foodstuffs available are aplenty. The best way to shop here: 1) Come with a game plan/list/budget. Otherwise you'll get to the parking lot and wonder how to get your groceries home. 2) Bring your coupons. Or use their app to pre-load coupons onto your membership card. 3) Stick to your plan! Eat before shopping as it will take longer than you imagined. 4) Check expiration dates. And be realistic. If you won't really use 25 lbs of ground beef within a week then maybe buy a smaller pack at the supermarket in the adjacent shopping plaza, instead. No true complaints here. This Bjs is close to a number of highways and there is a diner nearby in case you need to eat before you shop! Check it out if you haven't already. read more

People are rude and disrespectful. Taking up curbside pick up spots to change their oil or shorten their work. Well I really hope you never become unhealthy and NEED to use the spot as it was designed! read more

Had a wonderful experience at BJs today, the young lady who rung me up on the register Stormie was very respectful and polite had great energy all and all a wonderful experience usually the employees have an attitude but Stormie was amazing, that's a great worker read more

Not bad when compared to sam's Club. It easy to get to by car or bus. The veggie are normally fresh.

For many years are used to think that this spot was ghetto. I'm not wrong but it definitely has become a lot more calm and organized since COVID-19. I used to come with a friend before covid and during the pandemic, i worked for Instacart & getting into the store checking out was always a hassle. The lines would be wrapped up and take almost an hour to checkout. But recently, with the self check out, it has become so much easier. The store is pretty organized, they have a layout that is pretty understanding for anybody to understand. The food is not always fresh when it comes to the vegetables, I see some of the bags Becoming soft inside. Depending on the day, the location of those PJs can give you a hard time for parking. It is in the Pelham Manor long area what's up time is the parking lot can be very full. Prices are fairly reasonable seeing how I live in the Bronx and the ghetto areas time to be more expensive than nicer areas. I always like to shop in bulk for my big family since we eat a lot in places like BJ's, Costco, and even the Huntspoint market for our fruits. The workers here are fairly nice I haven't had any confrontations with any body since I have been coming to this BJ's now for about two years. Recommendations: do self checkout!!! read more

Called customer service to complain about lack of carts said that they would get back to me 13 days later still waiting I can imagine if it had to do with an order Bjs get your act together read more

Bjs should be ashamed of this store. Dirty. Overcrowded. Too many out of stock items. Rude staff. Rude receipt checker. Long delays at checkout. If this was my first experience, I would cancel my membership immediately. I will never return to this store. read more

Worst catering experience! Put in a catering order 72 hours in advance. Asked for 4 trays of the mini croissant sandwiches (all turkey) to be ready on Saturday June 11th at 10am. Got to the store at 10am sharp but didn't go directly to pick up the food. Spent 10 mins looking for the 32ct chocolate chip cookies advertised on the site for $5.39 each. Of course, I couldn't find it. Went to the bakery department and was told it is in a different package. Yeah but now that package costs $8.99. Con artists. Finally get to the catering department only to find out my order wasn't ready. I spent 40 mins waiting for them to complete my order. While waiting I decided to look for the Land O Lakes 3lb of sliced American cheese. Couldn't find it in the cheese department so went to the deli and asked. I was told they had to give it to me. Ok, cool! However once he was done, the total price was $15.00 vs the $10.00 advertised on the site. I put the packs in the refrigerated section and opted for the cheaper Kraft 4lb package. Finally get my catered order, get to my destination only to find out they gave me the wrong order. I wanted all turkey, they gave me turkey, roast beef and ham. That's not what I ordered. Definitely would've suggest getting any catering done by BJs read more

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I always shop here and as of lately, the prices have been slowly creeping up. My family is suppose to come here to save money so BJs, "What's the deal?". They've finally organize the store for the better in finding items. They group things in the order of types ie: baby section has pampers, formula, baby pediasure... If these prices go up any higher I might as well grow the food myself. read more

BJ's Wholesale Club - TV section - Wholesale Stores Near Me - Pelham, New York

When I need salads and a few staple items. I come to bj's. I also love their rotisserie chicken. I make meals and salads to save money.

Bjs for the win!!!! the two tier cake - this was the hit for my four year old daughter's birthday party yesterday "under the sea theme". I absolutely love that they offer this , now I don't have to buy $400 cakes anymore , so delicious. I did buy the decorations for the cake elsewhere, I'm giving 5 stars ") The staff at the bakery is so helpful & nice , I will be recommending all my friends to get their kids cake there") read more

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Do not visit this BJs on a Saturday! Waited in line for over an hour to check out!! They had only a fraction of check outs open to then have to wait in line to exit the store for things to be security checked. DO NOT GO ON A SATURDAY!! Ridiculous!!! read more

The gas station is the worst , they have attendant's that just stand there on their phone, instead of directing the traffic , to avoid the traffic jam in and out . The gas prices are good but they need to manage it better. It's horrible no matter when you go there. read more

I bought a pack of Perdue chicken tender loins for $23. Upon opening the package for proper storage, I noticed the meat was slimy and smelt of spoilage. I reached out to customer service but was advised I'd have to return to the store in order for any assistance to be provided. I guess I won't be renewing my membership in the coming year. read more

This place is a dump....Most people who shop here are GHETTO and the place gets really crowded. Cashiers are slow. Customer Service - They are rude and come off nasty at times. The line barely moves. Girls find it difficult to figure and resolve issues. The Short female Manager talks like she walked in from the projects, no customer service skills what so ever...and walks around with a nasty look all the time....like really? Be thankful you have a job! They need new staff and Management to build up a better store. Regional Manager should see this. read more

It's fairly average as far as service. Lines are always long and people are rude but it's a wholesale/bull item store; these things are expected read more

Bjs is the worst business I ever encounter. I ordered a five peace table set from them off of thier website in May. When I received my table it was damaged, I called bjs and informed them that the table was damaged and I wanted a refund. Bjs sent UPS to come and pick up my package on June 1st. It is now July 10, 2022 and I have not received my refund back. I have called numerous of times and all the representatives just give me the run around. DONT EVER ORDER ANYTHING FROM BJS EVER THEY DONT WANT TO GIVE MONEY BACK..... read more

The BJs in Pelham Manor has mice. I seen one in the lotion section running underneath the grates when the store was crowded. I also saw one running underneath the grates in the rice section when it was close to closing and the store wasn't crowded. BJs in Pelham Manor definitely need to get an exterminator before the mice take over. I will start going to the one at the Palisades Mall, the lines are shorter and I haven't seen a mice in this one yet. read more

I ordered a cake for my niece's birthday five days in advance. Waited at least an hour for a 9am pick up because orders in front of me were not completed. Once i received my cake it was one of the worst cakes i had ever seen. Looked as if no effort was put into it. Luckily i was able to find a local bakery to correct the cake. WILL NEVER ORDER AGAIN. read more

BJ's Wholesale Club - Wholesale Stores Near Me - Pelham, New York

I miss having a full-sized refrigerator. Add to it my whole Organic food kick of late and I dare say, BJ's just isn't for me anymore. As it stands, I can only keep a week's worth of food in my tiny apartment. I'm heartbroken by this change in my life. My Inner Cheap Bastard LOVES buying in bulk. I have a fundamental hatred for "running out to the corner store". It goes against everything in my being. Hell, if I had the space, I'd have a fully stocked, alphabetized pantry, with herb drying racks. So, the most I get from this trip with my card carrying friend is a half-dozen of muffins, Organic Lemonade and a huge pack of Nathan's hot dogs. *sigh* Meanwhile she's piling the cart with cans and cans of Goya beans. I'm thinking, "If I bought that, could I throw a cloth over it and disguise it as a table? Can I use that huge bag of rice as a bolster pillow?" You know you've reached the point of desperation when you reimagine food as furniture. Oh well... Bye bye, Bronx. I feel like an official Manhattanite now. read more

BJs this check cashing system is not working out. The self checking is ABSOLUTELY NOT an effective way to get in and out. Especially on busy days. Please work on bringing back the cashiers or having an employee stationed at every check out station to make this place more efficient. read more

This place needs to shut down . I have never been to a place where everyone is so miserable ! Like you can't even ask a staff member a question because they bark at you . Again if you don't like your job then QUIT ! Again we can not blame COVID for bad customer service ! Definitely negative five stars! read more

They send you coupons they won't let you use and you don't and won't know this until you get to the register. The coupons they mail you when you join they are just a waste of paper and your time. I went today and carefully planned my trip to optimize the sales And my coupons. They sat there and went thru my receipt Bc the machine was rejecting the coupons. They aren't expired and they are for llle any beauty item any produce item. This can't be legal but they do it anyway. She had the nerve to tell me i had 45 coupons for 60 items. They treated me criminal - see the pics of the coupons and you will understand the frustration. I joined to save money and because unlike Costco they take coupons BUT they don't want you actually using them so buyer beware!!!!!!!!!!!! read more

BJ's Wholesale Club - Wholesale Stores Near Me - Pelham, New York

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It's the Friday before Christmas at 9am....for the love of God open up registers...the lines are long like it's pay day. Give me a break. Three registers for over 50 people will not cut it. read more

Customer Service Sucks Here!!!!! The short stubby female supervisor with the dreds is very nasty and rude I asked her a simple question and she got nasty and tried to be sarcastic with me. She does not need to be in customer service if she does not know how to talk to people. On top of that I waited 25 min in a short line to return one item. Terrible service!!! read more

Way to expensive now 90 dollars for 8 items before it was ok but now we might switch to another place

I'm super happy I finally got my own BJs card! Well thanks to a great groupon deal. I popped in here about 8pm on a Monday night. The place of course was busy because it's BJs. But I was really greater with a smile as if they just opened the doors to customers. I really wanted to take care of this whole card situation and the lady of the door directed me to member services. While waiting on line, one of the cashiers apologized for the wait and said someone will help me soon. When it was my turn, the young lady that helped me was very pleasant. The entire process took about 5 minutes. She encouraged me browse the member booked filled with coupons and take a look around the store. To be honest I was a bit tired from being out all day. But I still took the time out to browse several aisles and grabbed a few items. The store seemed very clean and organized. Every employee I ran into were actively working. I look forward to coming here often. read more

Phone calls to store are not answered. Can someone correct this situation. Pleas help correct this problem

It's an amazing and inexpensive way to add to any party decor. Do not forget to buy ice cream its plain buttercream. read more

BJ's Wholesale Club - Custom ordered two tier Cake, inexpensive taste okay don't forget to buy ice cream. - Wholesale Stores Near Me - Pelham, New York