Mechanic missed a step during tire changeover. Called to ask them if I could drop in with the car…read morefirst thing or end of day for them to tie the TPMS to the car, which I paid extra for them to do. They refused a drop in and gave an appointment for three weeks away. It's a ten minute job and it's unreasonable to make someone wait three weeks when they've already paid for the work.

Wow! Traveling from Maine to Ohio in our Class C RV on Mercedes chassis. We had a parking brake…read moreissue tied to multiple fault codes. Called and John told us to come in. He did a code read and cleared the old codes. We needed further work and he sent us on to another business to help us. Friendly, helpful.

Update - January 2026: I am forced to update my original positive review. While the sales…read moreexperience itself was commendable, the post-sale documentation process has been completely nightmare. I purchased my new Volvo S60 on December 6, 2025, as of January 19, 2026, I have not received my registration and license plates that were to be handled by the dealership as part of their documentation services. I am now making payments on a new vehicle that I cannot legally drive. I have called, emailed, and texted multiple people at the dealership numerous times and have received no resolution, clear timeline, or meaningful follow-up. At this point, the lack of communication and ownership has completely overshadowed what was initially a good buying experience. While Dan Carlen and Ben Carter were professionals to work with during the purchase itself, the breakdown in post-sale process and the Lovering Auto Groups accountability is disappointing and beyond acceptable. Pleasant sales interactions mean very little when basic, legally required paperwork is not delivered and customers are left without answers. If this matter is not resolved immediately, my next step will be to escalate the issue through the BBB.

We purchased a 2017 V60 from Concord Volvo, and they even kindly offered to pick my girlfriend up…read moreto bring her to the dealership to finalize the transaction. The problems ensued when nobody contacted her about the pickup time and they showed up nearly three hours late, after telling us they'd be there around 9 am. After child care arrangements were made and a half day of work was missed, the car was purchased, with a cashier's check, no financing necessary. Upon our mechanic inspecting the vehicle, it was clear that it had been in an accident due to the right fender being painted and replaced, as well as the hood being repainted. Also, both sway bar links were deemed unable to pass inspection, the brake rotors were rusty and noisy, and the right front door was coding and not working properly. Now all of this is fixable, however, when we spoke to the salesman he went out of his way to avoid responsibility, did nothing to attempt to remedy the situation other than saying they'd take the car back and refund us. Did they offer to work with us on another car? No. The salesman even went so far as to complain about being a 74 year old man who was "low on the totem pole" and referred me to the sales manager. The sales manager Jon(sp?) refused to initially acknowledge that our mechanics' concerns were valid, and when I pointed out that the salesman had boasted that the car had been serviced by Volvo for the last few years, he didn't want to acknowledge that the accident should have been reported to us. He also refused to have anything fixed, saying his service department passed the vehicle for NH inspection. Ironically, he then stated that due to the issues we brought up through our mechanic, he would probably be wholesaling the vehicle. An incredibly confusing scenario: refusing to fix or agree with another mechanic, but trusting him enough to wholesale the vehicle upon return? We then contacted Carrie, who also did not offer to help and simply responded "yeah" several times when hearing our concerns. Obviously this car wasn't a priority to them, or our purchase wasn't. I'm not sure which, but it was every single stereotype about a used car-buying experience wrapped up into a few lousy days. Long story semi-short, Lovering never offered to help us find another vehicle, not once. We cut a 22k check and for them, simply giving us our money back and saying "oh well" after a 5 hour round trip was their definition of customer service. Extraordinarily disappointing, considering their reputation. Perhaps we're the exception, but I know I'll never purchase a vehicle from them nor recommend anyone else do so. Avoid Lovering, find another dealership that works to find solutions, not throw their hands up in defeat.

Complete Auto is fast, friendly, fair priced and they explain what they are doing as well as being…read moregreat at their job. They have a wonderful waiting area inside and a seating area outside. Absolutely love them

Wonderful service. Staff was friendly and knowledgeable. Quick service as well and great pricing.read more

If you are looking for honesty and quality give these guys a try. You will not be disappointed!!…read moreThey know how to get the job done and the communication was #1. I have been in the car business for 30 years. So I appreciate seeing someone in the industry working at a high professional level. I was stuck w my car skipping on vacation. Called Bill and he had me back up and running with in hours. Very helpful -- thanks.

Professional, knowledgeable, and efficient. Both Eric and Bill, owners, go out of their way to…read moreprovide the highest quality service at very reasonable prices. They are an asset to the Gilmanton community.

The best around. Ed is knowledgeable, does excellent work, doesn't upsell, is trustworthy and…read morereasonable with his prices. We've been using him for over 10 years. Highly recommend!!

Ed was amazing! Due to covid we weren't able to wait in his waiting area inside but he had a picnic…read moretable set up for us to wait outside. Our appointment was for 1pm and our van went in about 10 mins later. He had told me, when I made the appointment, exactly what each service would cost me. I brought my own tires and he put them on and balanced for way cheaper than all the other local shops. He inspected my van for less than the average price too. He showed me where I would need to have my tie rods replaced and suggested a trusted repair shop up the street as he was not equipped to do the alignment after the repair. At no time did I feel he was pushing add ons or unnecessary additional services. I would highly recommend going to Kingsley's Automotive for your vehicle repairs. Be advised that the shop looks like a one man show so wait times can vary but he comes out to let you know if anything is going to take longer. Thank you Ed for doing a great job! I look forward to using your services in the future!

Great service. Honest and easy to talk to. I've been coming to Brett for years. When we bought…read morenew cars for our daughters, I trust them to look over the car and tell me they are honest opinion of what it needs and what it doesn't need to keep them safe.

This shop diagnosed my blown engine in a couple of hours, then advised me on how to manage a…read morewarranty claim with the Hyundai service center at my local dealer. Then he wouldn't charge me a penny. They've earned my future business and I will definitely be using this garage again.

Honest, straight up, and ZERO BS with this Garage. I'd used them prior for maintenance, and got…read morestern but very concerned talking to for letting my oil change lapse too long. Duly Noted. I respected that and smartened up! My 10 year old Hyundai engine suddenly blew, went into limp mode... I knew I didn't want anyone else to work on my car. They not only found me an engine with low miles,at a fair price, but went the extra mile over seven weeks to make certain it was tip top PERFECT. This garage is a small, locally held operation...they will not only do you RIGHT, but also let you know what YOU should be doing to mitigate any future issues. John will absolutely tell you what you may be doing incorrectly in caring for your ride and WHY you need to give a darn about it. After almost 3 years of coming to this garage: I trust them, rely on them and unless there's an Apocalypse, NO ONE ELSE will work on my vehicles. Thank you, John! We respect you and are grateful!

John's Auto Service does an excellent job taking care of our cars. The mechanic that worked on my…read moreson's car was so helpful and he really took the time to explain how the engine works and why it's very important to keep up with checking the oil and change it when it's due. I trust them to do a great job at a fair price.

Expertise, transparency, honesty, timeliness, etc.... I…read morewon't bring my vehicle to anyone else. Bob is a friendly trustworthy local guy who works his ass off and has earned my business more than once. I found myself in a bind this past October with my Toyota needing complete brakes (I used the E brake to get it to his shop) front and bake as well as an exhaust pipe Bob found missing & preventing emissions from passing as well as a dozen other things to pass inspection. Needless to say, my budget was limited and time was of the essence due to my work requires travel. Bob did all the brakes, rehabbed the exhaust and took care of the dozen other items on a Saturday afternoon of me delivering it too him. Lastly, Bob and I discussed pricing before he got into everything that needed work and considering the additional exhaust- Bob stayed within 10% of my budget, including inspection. Couldn't be happier with ABS and my 4 runner that runs like a dream now.

We are in town from Indianapolis visiting family. Breaks started to grind and make a lot of noise…read more Any how pulled into American Break Service. The mechanic was working on a car in the garage. He say me stopped and came over to greet me. I told him what was going on. He says I can look at it for free, then give you a fair price and see if you want to do it here. He had an opening because someone else hadn't shown up today. He looked at my car. Took the tires off and told me what was wrong. He let me look at the rotators and I could see how worn-out they were. He gave me a great price for what needed to be done. He also patch a hole in my tire too. I am very happy I pulled into American Brake Service. I feel like I got a fair deal and everyone was super nice. It is great driving away from a mechanic and not feeling ripped off. I would totally use American Break Service again.