Usually a die-hard Firestone customer, I needed to get a tire fixed during our cross country…read moretravels. Not being able to get to a FS, I have them a ring and asked what the wait time was. They scheduled an appointment for the same day. Even after being a few minutes late they got me In right away. Thinking I needed a whole new tpms sensor the service writer informed me that it was just the service kit(valve stem) and also there was a nail in the tire. Saved me about 50$ not having to replace the whole sensor. Great friendly fast service. Got me in a d out in under and hour. If I ever need service again and not able to get to FS, I will visit Monro again!

Nathan at this Monro location went above and beyond to get my F250 back in shape. He diagnosed and…read moretackled my Air Conditioning problem quickly with great results. Head in to this location for professional service. Have had tire repairs done here in the past as well. Great for that as well.

I had a really great experience buying my car. The salesperson Dan was very helpful and listened…read moreto my list of what I wanted in a new vehicle, and he found me the right one that was also affordable. I recommend Benson Auto if you are also looking for your next vehicle.

Got a great deal on a Silverado. Will be back if this truck…read moreever needs to be replaced

I bought a Ford Fusion 2012 SEL Sedan from Walter in Fall 2021. I was not told that the car had a…read morerebuilt title. Many issues (High beam and fog lights were not working / disconnected, strut was broken etc). Was told by a different mechanic that the strut was so corroded that it can't have been from me - I had barely driven the car), Rear brake pads were down. Tires lost pressure one month after purchase. On top of that: Walt passed me on inspection when I bought the car.

Looking and finding a honest and trustworthy mechanic is like looking for a needle in a haystack we…read moreall know it , well I have found the needle in the haystack . Called W&J Auto Repair Friday morning to see if they could fit me in to look at my car cause my front end was BAD , not only did he fit me in ,my car was fixed in a matter of a couple hours, brakes, rotors ,calipers and wheel bearings. Both Walt and Jaime are great mechanics and I highly recommend them. It is a great feeling having mechanics u can rely on and know u can trust . Ty Walt And Jaime for being honest and reliable mechanics . You are stuck with me now and I will be sending people your way...

Awesome service and special thanks to Alan. I was on my way to the Celtics game and got a very very…read morebad flat. I destroyed the tire, fortunately not the rim. I was doomed until VIP Tire rescued me by finding a tire that fit my truck and getting the job done in a timely highly professional manner!! I can't understand the bad reviews. Add to my experience the fact that the price and the quality of the tire are excellent! Thank you VIP! Thank you Alan!! Go Celtics!!

Update: went to Irwin Chevrolet to have them figure out what was wrong considering they are a…read moredealership. Ok here is / was the list of issues: 1- break pads installed incorrectly on passenger side. 2- loose piston caused by the break pads and now rubbing on the pads. 3- missing hardware / lock screw. 4- damaged / bad calipers Total repair cost was north of $2000.00 the electronic calipers being the majority of the cost. My bill from Irwin that day was $283.00. I drove to VIP right after to discuss this with them. Jeremy Gooden was very nice and understanding and assured me I would be paid for this work. He apologized again and hoped to gain my business back. On 1/24/25 I received a call letting me know the check was being sent. Today 1/31/25 I received the check. Drumroll please......$283.00 no other amount no explanation nothing. I have again reached out to VIP Gary MacCausland VP of operations as he was the one that sent me the check to ask for a reason. I also reached out to the initial response I received from VIP forgot the persons name asking for the same information. So the saga continues. I truly hope this helps people when it comes to making decisions on who works on your car and how they stand behind their work. This whole experience has cost me well over $2500.00 so far. I'll update again more than likely will be a legal response.

I drove up to NH from MA for a work appointment after the snowstorm. On my way back, my car…read morestarted to shake and thud. I found the Valvoline in Tilton, NH and told the employee that i thought my alignment was off. She shook her head and told me it was likely the snow & ice build up in my tires & wheel wells and that they likely needed to be blown out. I asked if it was anything she could do as i still had another 2 hours to go on my drive home. She let me in the bay and they all went to work. Fixed! I had a smooth drive home. I so appreciate their help. Thank you!

They did an oil change Ripped the gasket and…read more Didn't tighten the valve cover! All the oil drained It nearly blew my engine They didn't fully reimburse me for the service station charges that had to remedy their mistake

They were able to fit me in quickly. Nice little spot to wait while they did their work. No…read moresurprises, quality work at a fair price.

Exceptional experience, exceptional team, and exceptional customer service. I called to make an…read moreappointment for a car inspection and they were able to fit me in day of, and were incredibly pleasant to work with.

Mike and Mike Jr are AMAZING!!!!!!!!!!!! Does awesome work! I have used Colcord Autobody more than…read morea few times, and never been disappointed. A great place to have any kind of body work done.

I never write reviews, but this experience was bad enough that I feel obligated to warn others…read more I brought my 2025 Chevy Silverado in after the passenger side was hit and needed significant repair, including body work, a side mirror replacement, and a rear tail light. I understood this would take some time. What I did not expect was a completely unacceptable level of delay, poor communication, and unfinished work. They had my truck for two months. During that time, I repeatedly called for updates and was consistently told "a few more days" or "it'll be done next week." This went on for weeks with no follow-through. I essentially had to chase them down just to get any information. After enough complaints, I was given a loaner vehicle, which only made things worse. The front bumper was hanging off, the tires were bald, and there were inappropriate items left in the glove compartment. It was unsafe, unprofessional, and frankly embarrassing. I could not use it for work or even feel comfortable driving it. When I finally got my truck back, I was told the mirror had been ordered but was the wrong part and had to be sent back. I was assured I'd receive a call when the correct one came in so it could be quickly installed. That call never came. It has now been another two months, and despite multiple attempts to reach them, my calls go unanswered and the issue remains unresolved. To make matters worse, I recently discovered the rear tail light was never actually repaired. It is still cracked, with red tape placed over it instead of being properly replaced. After two months in their shop, this is the level of work that was done. At this point, this goes beyond poor service. It reflects a complete lack of professionalism, accountability, and basic respect for a customer's time and safety. I gave them every opportunity to make this right and showed far more patience than most people would. I strongly recommend taking your vehicle elsewhere.