I really hate rating this place so low, because I've been a customer here for a while...as well as…read morebeing a customer at the Fountain Valley, CA location for the 5 years when I lived in Huntington Beach. I've spent thousands of dollars at GC over the years. But my last visit on Friday, 03.11.2016 compelled me to write this. And this review is specifically about the drum/percussion section. On my previous 2 visits, there was no one working in the drum section. I had spent 30 minutes wandering around that area and no one helped me. I also noticed the cash register drawers were open and no cash tills were in them. I ended up both times walking out and either buying what I needed on the GC website for from somewhere else. The week before my last visit, I decided I needed to switch back from a double bass drum petal to a single one. According to GuitarCenter.com, this location had a new DW-3000 series single bass drum petal in stock. Perfect! So I went there on 03.11, and ran into the same issue a third time in a row. No one was assigned to the drum section (or they called off), and no cash drawers were in the register. After my normal 30 minute walk around the section, I decided to see if someone from the main/guitar room could help me out. 2 associates were answering the phones, and 2 associates were already helping customers. After hanging out for 5-10 more minutes, I left. I decided I'd order the petal I needed from GuitarCenter.com. But, seeing as I needed it prior to my next gig on 03.19.2016, I had to pay $20 extra dollars for expedited shipping. So I ended up paying $160 for something on the website that could have cost me $130-$140 in store (with tax). Step it up, GC. I don't want to shop somewhere else, but I will if this continues.

I purchased a used synthesizer from this location and had it shipped to me. Not only was the…read moredescription far from what was described online, the synthesizer did not come with the power supply that comes with it. Now I am between the rock and hard place of spending money to get a power supply or spending my time and money to drive to the closest store to me and return the synth. Both are a waste that shouldn't happen. Unfortunately this is the sixth time this year I have had a problem with used gear I have bought from Guitar Center. Sadly, this lack of care seem to be the norm for Guitar Center.

Mike is awesome. I brought both electric and acoustic guitars to his shop, and he was able to…read morediagnose and resolve the problems in minutes. He gave honest assessments both times, and was willing to explain the repair process and make useful recommendations. His price is also lower than competing franchises like Guitar Center. I will be back if I encounter any guitar issues in the future.

This review is overdue, but I found this shop as the luthier I previously used retired. Last year,…read moreI took my older Martin 000-15 acoustic for adjustments and a set-up, as the action was too high and stiff. Mike looked it over, gave an assessment, offered his recommendations and a price. A few days later I picked it up. It has played beautifully since, and has been an inspiration.

he set up my electric guitar, swapped pickups, then installed a pickup cover all for a very very…read morereasonable price, and did a great job

Josh set up 2 guitars and a fiddle for me in one day! The instruments are clean, shiny with…read moreimproved action and tone! Now I must practice so I can do them justice. Thank you Josh. Quick excellent service at a reasonable price.

I found myself in Greensburg last year to see King Crimson. I had a day to kill before the show and…read moredid some guitar hunting and happily ran across Greager's shop. He is a very friendly fellow who has excellent knowledge of his inventory. I found and bought a minty '13 FSR Telecaster on his back wall and am very pleased with my purchase. If you find yourself in or near Greensburg, by all means drop in on Mr Greager and check out his inventory. There's no telling what he may have available.

From the owner: We are all about Guitars and so much more. We have guitars, bass, amps, effects, new, used, buy,…read moresell, trade, repairs, lessons, tab books and a variety of other music equipment. We also offer personal lessons and guide books. we are open Monday-Saturday 10AM-4:30PM and Evenings 5:30PM-8:00PM.