I bought my fridge and stove there and everything was great until my fridge quit working. Service…read moreguy came out and said fan needed replaced and that was over a month ago. I never heard from them and when I called they said the part was lost by the shipper. I kept calling and last I heard was the tech wouldn't return their call. I have called 9 times today and no one will answer. I gave up and called Whirlpool directly to schedule service. I have been with my fridge for 6 weeks now. HORRIBLE SERVICE!

Scheduled service through the Whirlpool website. Appointment was mysteriously cancelled…read moreimmediately. I called to find out why and reschedule. Guy took my number and said manager would call me back. I waited until the end of the day, no call. So I called again. Was simply told the schedule is full, call whirlpool. I hadn't put any pressure on quick fix or anything. So that means "We don't want your business." So even though Whirlpool lists C & J Electric as a service provider, that is only good if you purchased the actual appliance from them. I deserved the courtesy of a callback and honest answer rather than just being left to waste my day. This behavior ensures I would NEVER want to spend any money there, rather than pushing me to think I should buy there to know I would have service available.

called for 3 days and told each time would be coming but they never did. Then they started not…read moretaking calls.

Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

had an absolutely horrible experience with this company from start to finish…read more First, the scheduling was a mess. I called on a Saturday and was told I could be seen Tuesday morning between 8 AM and 12 PM. At 1 PM, I received a call apologizing and was told someone could be there by 2 PM. Nobody showed up. I then rescheduled for Friday morning, again between 8 AM and 12 PM. The technician didn't arrive until around 5 PM. When the technician finally arrived, he checked my breaker box (which I've never had a refrigerator repair technician do before), looked at my refrigerator, unplugged it, and told me to let it sit for 15 minutes and plug it back in. He then stated that if it didn't work, it was probably the circuit board. That was it. He pulled the refrigerator out but never removed the back panel, never inspected the components, never cleaned the coils, never checked the fan, and never performed any meaningful troubleshooting. I specifically left the back panel alone because the appliance instructions state it should only be removed by a technician. After paying for what amounted to almost no service, I decided to investigate myself because I couldn't afford to waste money on another service call. I removed the back panel and immediately found that the coils were extremely dusty, proving they had not even been cleaned or inspected. I also found that the fan was not running. The manufacturer's service manual was attached inside the panel, so I looked up the diagnostic information and retrieved the error code. Surprise--it wasn't the circuit board at all. The issue pointed to the fan. I was able to do more troubleshooting in a few minutes than the paid technician did during the entire visit. To make matters worse, I was overcharged by about $30. I was told over the phone that paying by card would be cheaper, so I paid by card. That turned out to be false. When I called the office to ask about it, I was met with attitude from the woman who answered. She claimed I was supposed to call separately to make payment in order to receive the discount. Not once during any of my calls was I told that. So to summarize: * Missed appointment windows and hours-long delays. * Technician did virtually no diagnostic work. * Incorrect diagnosis. * Didn't inspect or clean obvious problem areas. * Overcharged compared to the quoted price. * Poor customer service when I called to address the issue. I paid good money for someone to come to my home and do less troubleshooting than I was able to do myself with the manufacturer's manual. I am extremely disappointed and would not recommend this company to anyone. Save your money and look elsewhere. If I could give 0 stars, I would.

I used Laurie Mechanical for a stove issue I was having. They did a great job and communicated well…read morethrough out process. I would use them again I really enjoyed their upfront pricing. That took away not knowing what to expect.

I patiently waited over a week for the service person to arrive and reached out several times. All…read morethe repair companies are booked days in advance. I reached him and he apologized on Thursday. We booked for Friday, he again, did not call or show up. I do not recommend this company if you have an emergency service need. Unfortunately, because it's my primary refrigerator and my kids are home for the summer, so it was filled with food, I took time away from my work. Since he did not show up, I had to throw away food and will receive no compensation for the lack of service. Please do not use this company.

Great guy great service fixed my Dishwasher wiring got it running again and very Affordable I would…read morehighly recommend this service. Best price there is.

From the owner: I am a nuclear trained submarine electrician veteran with over 20 years of experience. Smalltown…read moreElectric and Mini-Splits LLC provides residential electric services, heating and cooling services, appliance repair and maintenance, cctv and other camera systems, cell service boosters, home entertainment, home networking, home automation, pole barns and garages, pipe heat tracing, grow tent systems, and custom black iron lamps and fixtures.