They need to get their story straight we were trying to try on clothes there was three of us up front there was some ladies with 15 items to try on we asked to go to the back they said those clothing try on rooms were closed the lady checking said to go to the back again the lady in the back said they were clothes asked to talk to store manager never saw we did this three times they would send us from the front to the back finally the lady in the back let us and a line of other people through you couldn't understand her she had a disability it needs to be run better than that read more

TERRIBLE CUSTOMER SERVICE This is by far the worst customer service experience I've ever had, two girls running the cashier completely dismissed me and I had to bag my own stuff ! This teens should not be hired read more

Bailey was so so so rude lmao. Would have had a great time shopping if me and my boyfriend weren't greeted at the door so rudely by her. We got there at 9:15 to get socks, which should have taken about 5 minutes but since we were greeted like that I felt free to take my time and checked out promptly at 9:28, note this is still before they closed. I even purposely changed my payment method to cash in line so I could avoid her snarky attitude as I was checking out. The woman who checked us out was much kinder than Bailey so for that I'm grateful I had cash on me lol. Won't be coming back to this location anytime soon. Posted to yelp and google because she was so unpleasant. read more

I think most people can find what they need in this store. It's multicultural store where you find people almost from everywhere. I have a big respect for ROSS who's trying to please everyone and every culture, providing products, and mutual fashions that can be needed by everyone regardless of their culture, backgrounds, and spoken language. ROSS is a very happy place; you can spend hours looking for stuff and the smile on your face all day. The employees are very nice, helpful, and all with positive inviting happy attitude. The prices are low, and everything is very well affordable to everyone. If you talk about the melting pot, I will call ROSS the melting pot in every sense. You can hear many languages in ROSS who also besides clothes sells everything. Besides every category of clothes, ROSS also sells Shoes, purses, hats, Craft, decor, toys, furniture, kitchen items; even the dogs have a significant place in ROSS store and heart. ROSS sells everything for pets. Remember, that everything in ROSS is sold "for less". I will give it 5 stars with "Chapeau"! read more

The customer service is non existent at this location. I thought maybe just the employees were having a bad day the 1st time I had a terrible experience, but unfortunately that is not the case. Every time I have visited this Ross, I wait at least 30 min to get checked out. And then I get skipped not once, not twice, but 3 times when I had a return. I will drive out of my way to another location from now on. read more

Well, I pretty much love Ross anywhere I go. This one was a little ransacked, but it was a busy Saturday afternoon. Every location is a little the same and a little different. You just never know what you'll find at one that you didn't get at another. Great prices. We snagged an awesome lampshade for $6 and some other household things, plus I always find interesting snacks. read more

I'm usually a fan of Ross, but this one was lacking. I shop Ross for Home Decor and gifts more than for clothes. This one had more clothes than anything, but even that wasn't up to par with other stores. It only had a few aisles for home decor and they weren't even full. They hardly had any shoes on the racks. It was just lacking in general. Not sure if there is a reason or if this location is always like this. read more

I purchased several items yesterday as gifts for a birthday party. As I was checking out I inserted my card into the payment device. My payment went through and the machine made the tinkling chime that alerts the guest and the cashier that the payment went through. Right after said chime, Ross' system froze. The cashier assured me that the payment did not go through and that I needed to run my card again. I did so. After my departure from the store I realized I had indeed been charged twice. I was on my way to a birthday party and did not have the time to turn around and go back through the line, wait for management, explain the situation, and wait for a resolution. I returned to Ross the next day when the store opened. After waiting an eternity in line I explained to the cashier what happened the day before. The cashier then asked the manager for assistance. They were zero help whatsoever. The managers name was Angelina. The only thing she could tell me was that I need to call the one 800 number on the back of my receipt because Ross stores could do nothing in store about my situation. She informed me that their headquarters is in California. The morning we were having this conversation was on a Sunday. I asked Angelina if they were open on Sunday. She informed me that indeed they were but they are on California time. When I called the 800 number I was not surprised to find out that they were indeed closed on Sunday. The management at Ross stores don't have a clue about customer service and how to run a company. From this day forward it will be cash and carry if I ever step foot in Ross again. read more

I love to shop for fashion deals, but who doesn't. Shopping Ross is always like a treasure hunt, sometimes you find a name brand fashion at a great price or sometimes you leave thinking "do I have time to drive to another Ross location" where I might get lucky. The beauty of Ross is the price. Good selection...Pleasant Staff read more

This particular Ross is always severely picked over and lacking in just about every department. The 'security guard' rudely barks at you that you can't bring drinks into the store if you happen to be holding one upon entering. Convenient location, but not my first choice of the Ross stores to go to. read more

What can I say, it's Ross. That automatically docks a star...right? This place is an all around hellish shopping experience. From the intimidating bouncer like asset protection to the piles of clothing strung all over, if you can emerge victorious with some clothing worth wearing in public you have my respect. I must say, this is probably one of the cleaner Ross stores I've been to. read more