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    Ross Dress for Less

    3.4 (5 reviews)
    Open 9:00 am - 10:30 pm
    Updated 2 months ago

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    Hobby Lobby

    Hobby Lobby

    4.0
    (4 reviews)
    1.6 mi

    I rarely leave negative reviews, but this experience deserves attention…read more I returned an online order within the stated 90-day return window, with proof of purchase, and followed the store's instructions. Despite that, I was told the refund could NOT be issued back to my original payment method and that only store credit would be provided due to "system limitations" between online and in-store purchases. What followed was hours of confusion, conflicting instructions from staff and management, and repeated customer service emails that ultimately confirmed there is no ability to issue a refund to the original card--even when the return is valid and within policy. This is not a small detail. The website states items can be returned within 90 days, which reasonably implies a standard refund if the return is valid. That is not what actually happens when returning online orders in-store. After multiple attempts to resolve this, I was still offered only store credit or conditional workarounds, not a refund. At minimum, customers deserve clear, upfront disclosure that online purchases returned in-store will NOT be refunded to the original payment method. That is a significant and misleading gap in expectation vs. reality. I am sharing this so other customers are not surprised after the fact the way I was.

    Great service, awesome selections, prices are great for people on a budget, staff is always so niceread more

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    Great price with 50% discount on framing at Hobby Lobby.  We could not be happier with results.

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    Great price with 50% discount on framing at Hobby Lobby. We could not be happier with results.

    Ross Dress for Less - womenscloth - Updated July 2026

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