This place is always a mess but the prices are decent and there are some good finds. That being said it's upsetting to see the lack of respect management has for the clients when knowing that the lines are always horrendous they do not hire more cashiers that is the one reason I'm done with this company if they don't respect my time then I have no time for them. read more

Ross Dress for Less - Ross store - Department Stores Near Me - Miami, Florida

This store is so disgusting. I have reported these issues several times to management and I have posted previous reviews. Their bathrooms are filthy, toilet paper to be used is lose and it falls on the floor. There is urine all over the floor. The dressing rooms are full of disrty dust as well as the A/C vents. Employees are not polite at all. How can a store like this pass inspections? read more

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I am so disappointed in the way this Ross' loss prevention is handled. I was shopping at the store with my infant daughter in her stroller, and was CONSTANTLY being watched by their NOT SO SECRET loss prevention guards. I was simply fixing my shirt and this "plain-clothed" security guard was staring at me like if I was trying to steal something. I know he was a plain clothed guard because they look so cliche and BASIC (sunglasses, hat)- come on now. Loss prevention guards peeking into fitting rooms to try to catch people stealing. I understand times are tough and it's necessary to have loss prevention practices in place, but this was borderline harassment. I felt so uncomfortable seeing this, I left the fitting rooms and bought everything- if I don't like something or it doesn't fit, I'll return it. If I wasn't desperate looking for an outfit for an event, I wouldn't have even made a purchase at this store. Please note: not everyone is a thief. Just because a person is young, doesn't mean they are out to steal things. What you guys are doing is called harassment. read more

Brand new store, hasn't been opened long at all. Been here a couple of times already and I've noticed they lack a lot of merchandise. Maybe it's taking them some time stock up. There's also as much selection as other Ross stores...from shoes to house items, toys and clothing. I have found some items at a lower price (dog bed, toddler shoes and some shirts), which is why I check out these stores. read more

Ok so i went to Ross today by my house and not for nothing but its very important to not stay silent in a case of racism or discrimination & It's very unfortunate i have to leave this type of review because of your front door security guy named "TYLOR" on Jan 20th of 2020 @3pm i went to Ross by my house that I've gone to for the past 2 years since it opened. I went for my normal shopping stuff for my kids and for the house when one of the security guys from Ross comes up from behind me and says excuse me but are you Tattoo Bam Bam (he recognized me because I'm a local Tattoo Artist) and i said yes i am well the guy says sorry to have been following you but he got a call on the radio saying a person with a lot of tattoos and baggy cloths looks suspicious... mind you i had walked in and been in the store for less than 5 min. How the hell in those 5 min. Of me walking in to the store do i look suspicious? I'm wearing M+FG Designer pants and brand new reebok classic shoes how do i look suspicious Because of my Tattoos? So going on to the security guy that Approached me mentioned they security guy in the front of the store told him to follow me around in case i was there to shoplift..... there is clear store video of this happening and my question isn't this considered as a case of discrimination? I'm so livid right now because this was my go to place for all my house needs... I've never been singled out like that because of my tattoos. And i will be seeking legal action because this is not how you treat people. Needless to say anyone with tattoos... black white asian. Thanks to your front door a security TYLOR for earning you this review. I have contacted Your corporate office and we will take it from there.... you lost a loyal client forever because of this. Good job "TYLOR" !! Oh and i almost forgot to mention which is why i really took the time to write this post.. after i payed for my items and as i was walking out the alarm goes off... so this leads me to getting searched by that same guy that radioed everyone that "Theres a suspicious guy with tattoos" what a coincidence that there was a random sensor that was slipped into one of my kids sweaters (the sensor was NOT attached to the item it was inside the pocket) so this sensor sets the alarm to then have Tylor search my bags. This is totally uncalled for and discrimination towards Tattooed People. Please Share & Repost This because this type of behavior is unacceptable! read more

Found great sales at this new location (for kids). The staff was helpful when I asked questions. I kept a star, as they don't have many shoes or toddler items in stock. I didnt find any underwear for daughter, which is odd. Also, there weren't many options for house stuff or women's shoes either. I wish they would build their inventory a bit more. Side note: If you are pregnant, no need to wait in line. They allow you to pay as soon as you are done shopping. I just wish the person at the register wouldn't have asked me if I was pregnant, i am not, but I did have a baby 4 months ago so I didnt get toooooo offended, but still. They should only ask this if the person is CLEARLY pregnant. read more

This location is ok, only downside is ...sometimes, there is not enough cashiers to handle the very long line. Beside that, the location is clean and staff are helpful. read more

Sr Gus location turned out big nightmare for everyone,, we won't come her to shop for anything even it's too way out of style and has no style, lacking of customer service! Too flithy store! read more

Not a great Ross. Very small selection. And extremely disorganized. It is mostly good for bathroom accessories and home decor. But clothing is scarce. It opened not too long ago so many they need a while to hike up inventory? But I would definitely recommend traveling a bit further north and visiting the Marshall's on Kendall and 137. GREAT selection there. I may update my review on this Ross If I revisit in the next couple months and see they have more variety. read more

Bad customer service. Very unprofessional manager. They have a big line to pay something !

Rude customer service, you don't have to be in a high end store to have higher expectations! Lady at the fitting rooms the worst I have seen in my life so far ! read more

Every time I come to this store the line is extremely long. Two cashiers & 3 security guards today. What kind of management is managing the store. I can see once in awhile it may be like this but every single time! Get with it guys! To top it off the cashier sneezed in her hand & then touches the customers items. Good lord common sense people! So I ask the manager who is one of the cashier's & she said two people called out. Don't stores, departments etc try to get people to come in when short staffed. I just don't understand this. read more

The selection is fine, the items are fine-less than other Ross maybe because it's a smaller store. A bit messy-maybe because it's Christmas shopping season. That is not the problem I encountered today. My complaint is employees that move at a snails pace and have no customer service interest. It's like their number one priority is making sure not to break a single drop of sweat and socializing with their coworkers. The inside joke, etc. The customer? Oh that's a 2ndary colateral thing. Customer can be left hanging, customer can stand around like an idiot waiting there to be helped. That is my complaint today. When I made my impatience known to the fitting room lady, she decided to take a step back, talk more to her coworker, play stupid and count all my items super slow. While she was treating me bad I made a comment to another customer that I don't understand this unbelievable treatment. She didn't like that. Said some polite parting things to me at the end but these were extras she threw in their sarcastically because she couldn't say anything bad to the customer. So, you point out their bad treatment of the customer, they get mad. I guess it was supposed to be all about them and I wasn't supposed to perturb the throne. read more

Today 10/28/2018 my wife was shopping around this Ross store when she noticed a security woman following her. At the beginning she thought it was only a casualty. But the chasing was so evident going everywhere after her that my wife approach the manager and complaint about that kind of silent "Harrasment". She even recall to the manager one day she found a $100 dollars bill in a cart, and she gave it to the same security guard was chasing her today. The manager apologized and said that my wife was testing some kind of cosmetic that in fact she was going to buy anyways. I think that this is a very inappropriate behavior. Security agents could stop anybody and even ask to check purses and even confront people if they see any kind of shoplifting and prosecute, but this kind of follow up so close and insistently is inadequate and ver annoying. The manager apologized again after leaving in the cashiers area. read more

Pretty good selection of items but the lines are ridiculous & at any time you come there are only 2 registers working.

Good deals here, but unfortunately the experience of shopping here in unbearable. They have at least half a dozen sales registers and only one of them is open at any given time. I was there twice this last week and both times we were all standing in line for a half hour. Today when I finally got to the front of the line the clerk told me he couldn't take cash. ????!!!! So I had to wait for another clerk. Get it together management and hire the right amount of staff! I'm sure there are a few people who have walked out of the store without buying anything because of the unbearable and unnecessary waiting times. It's costing you. read more

Variety isn't too wide. Personally, the Ross in Miramar had more options. However, the place was well kept. It was clean and so were the fitting rooms. I love Ross I just wish this one had more options, most of the racks were half empty. read more

I've been to this location twice. My only complaint about it would have been that the little amount of merchandise they have were not shelved by size like they have marked. My experience yesterday afternoon knocked off two stars. Although they had more merchandise than my last visit, it was still not shelved/hung properly. The toddler/kid's section, specifically, was a mess. By the time I went through every item on every rack and found the size I needed, a hour had passed. (I had to find a gift for a party a few hours later which is the ONLY reason I didn't take my business else where) I finally get to the check out line and of course there's only ONE cashier open for purchases. The line reached all the way to the end of the taped off section, and even then it took them 10 minutes for someone else to open up a 2nd register. Even though I appreciate them trying to get us out at that point, I find it rude for them to make us grab our own receipts from the printer (yes, that happened) and call the next customer before we've even put away our wallets. I think I'll pass on this location til managers are properly trained, or new ones come in. read more

I am utterly upset with the way your security handles situations. My daughter came into the store who is 10 and her bag had beeped when she walked in. Instead of security asking to check her bag when she walked in. They let us go in like nothing, but we had 2 people follow us throughout the whole store. Even to the fitting rooms where my daughter didn't take her bag. Once we went to the register to pay for everything we got. The security stopped my daughter AGAIN WHO IS FUCKING 10 YEARS OLD. And had her walk in and out of the store making a scene. If you thought something why didn't you ask for the bag when we walked in. We didn't take anything and could of been either her gift card or cell phone that set off the alarm. You need to recheck the way you handle these situations. Especially when its a fucking child. Ask the adult next time about the situation before assuming. I will be contacting corporate offices on this matter. read more

Small selection and rude employees. Stay away ! No one willing to help and always a mess.