Only one cashier Available and the lady is taking forever With that one customer I won't recommend this location read more

This North Miami Beach are one of the worst. Do not waste your time or money. The cashier's are rude and unprofessional, they lack Customer service training and are there for a check only..this location lack professional service and the overall store need for personal care and attention. I know the items are much cheaper than some other stores, However, not everyone who shops there are always looking for cheaper and everyone should not be treated as such. They had only two cashier's open and they was frustrated because the lines was super long! So, she called for the next customer in line without tearing off my receipt and handing it to me. I had to tear it off the register my self and I said "Thank you" she should have thanked the customers, not the customer thanking "Them". I noticed Ross management never respond to comments, whether good or indifferent Store: 0789 Reg: 07 Assoc: 2114268 Customer Service much needed and cleanliness of store suggested. Very unorganized and unprofessional atmosphere. Ross Dress For Less. read more

The Ross is spacious and has its own parking lot as it's part of a mall. What really bothered me was a guy soliciting INSIDE the store while you're shopping begging you to buy him cloths. I feel bad but the fact the security guard was just standing there and watching the guy go person to person just couldn't be processed by me: what is the guard paid for? Just theft prevention?? Ross is always good for deals and this store is ok. Waiting line at check out was better than most locations! read more

Ross Dress for Less - Department Stores Near Me - North Miami Beach, Florida

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To clarify he asked him to watch my stuff while I moved my car. They never contacted me to refund the broken plates I left at the store. Don't shop here. read more

This store actually tried to charge me $75 for an item priced at $25....I ask to speak to the manager Whom names is Ashlee....The Manager refuse to even come out to speak to me and women they said waa in charge at the time was extra rude and disrespectful....Not even acknowledging me when i was speaking to her .....She turned her head and started helping the next customer.....I go to several Ross at least 3 times a week and this was the Worst Experience EVER read more

On my way to gulf stream park for a derby dress up event and I went to TJ MAxx looking for suspenders but found what I needed at Ross! In a matter of 15 minutes found suspenders and a belt to go with for a steal of a deal at $4.99 each!!! Yayyy!!! Giving 4 stars because the store was a tad bit messy and only had one person at the register when having a long line.... But this is what gave me time to run back and find a belt to match :D and when we got to the register the cashier was very smiley, nice and friendly :) Ross saved the bf's outfit!! read more

Ross Dress for Less - Score!!!! :D - Department Stores Near Me - North Miami Beach, Florida

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Ross is usually very messy with clothes and hangers all over the floor but this one is more organized. The service is nice. The parking is large and spacious. The prices are really affordable. But it's the artwork that's the Real hero in this store!!!!! **Note: looking for large stylish artwork to hang on your wall...this place is a hidden art gold mine!!!! read more

Ross Dress for Less - I got this piece at Ross...and it matches my wall nicely! - Department Stores Near Me - North Miami Beach, Florida

Place is a mess and the manager is rude..I ask her for help with a furniture and she told me the boy at the front door is going to help me before I answer she ran of as if I wasn't there. Then I asked the boy I told him the furniture isn't heavy please HELPE me and he said he can't so I dragged it to the cashier and it was the manager again I tell her the boy didn't want to help me and she handled it very unprofessional. She started n argument I asked her for her name she didn't want to tell me I said it's ok your not hard to identify. You can't miss her she got a dirty blonde long wive with long eye lashes that if she wants she can fly with those things that's how long it was and she looks like a man since she didn't want to give me her name and for the boy that was hiding behind the pole he was the security that didn't want to help me.well the wive manager kept screaming at me as I walked away she swore she was the owner at Ross..guess what l will be going back there again because she is the one working for me since I am the costumers and she will have to see me again. The workers are not helpful and RUDE THESE PEOPLE SHOULDN'T BE WORKING HERE. read more

This Ross is only 10 minutes away so when I need something quick I stop by. Other wise I wouldn't waist my time. When you walk in you wanna walk out. This place is so dirty and unorganized. The lady on the front is really nice when you enter the store. She greets you right away. Most of the department stores you usually know where things are or signs that help you find them. Not here even with the signs lol.. The clothing racks are a mess you cant even look for the proper size or style or gender. Some clothes are on top of each other and some are in the floor collecting dust. So no I don't buy clothes from here. I usually stop by for kitchen stuff or bathroom stuff. Which I think I'm done. So bye bye to this Ross. They have enough employees to do the work. I never seen so many employees in one store and all the checkout lines with one employee. When you are ready to leave forget about taking the cart out. Even if you bought 50-100 items. You better carry everything out, because they won't let you take it out. Which it really sucks. And the nice front greeter becomes the mean good bye lady lol. Yelling at everyone... """ mam, sir don't take the cart out""" don't""" lol Over all I do like that so many checkout lines are available front and back of the store. Stop by if you need something fast and you need it asap. Otherwise find a different one. read more

Most of the merchandise was either opened before, damaged or totally misplaced. The biggest disappointment was the waiting time +20 customers waiting on the line and only two cashiers were working... read more

Ross came through for me when TJ Maxx and Marshall's did not. They had a (surprisingly) plentiful jeans selection. I say "surprisingly" because the other aforementioned stores are twice as large, yet in comparison, barely had any selections in the junior's denim department. I remember years ago finding tons of juniors stuff, not sure what happened. I also felt like the prices at Ross were cheaper, $13.99 for a pair of jeans, compared to $19.99 at TJ Maxx or Marshall's, so in the end, not only did I score a nicer pair of rocker skinny jeans, but saved some money in the process. So, what is the drawback of this place? Why only a three-star rating? That would be the length of the checkout lines and the mess in the shoe department. Shoes were not categorized in the right sections according to their size, and there were plenty of shoes littering the floor, though both of these issues most likely were caused by customers, not Ross. Still, if you're one of those walking texters, beware and look where you're walking, or you might break your ankle. read more

This place is so awful. They have about 6 to 8 registers, but only utilize 1 to 2 at a time, and this is every single time I go to this store. There is no reason for there to be a line from the front of the store clear to the back of the store, because there is only one cashier. Management has to get to the register to help clear the store out, or have reps that are assigned to other duties go to the register. it is not safe to have so many people waiting in close proximity for so long just to get checked out. read more

There is no A/C here. Its super hot inside on a summer day. Only one cashier for the entire store. Very small store and everything seems to be squished together. read more

This is a hit of miss kind of Ross. There are times I can come in here and shop peaceful and at times I walk out seconds after walking in. Service is hit of miss as well, you may get someone nice and pleasant to help or you might get a demon. Not my favorite Ross to shop at but it's worth giving it a look just in case they have some good deals. read more

I am usually a Ross fan, but this store is the worst I have ever shopped in! There were only 2 cashiers for purchases and returns and I had to wait 35 minutes online before checking out. Everyone was complaining but none of the employees or the manager cared. Rude and disorganized staff and the store is a complete mess and dirty as well. It hasn't changed in months, so I guess you have to deal with the whole package and mostly be very patient if you really want to shop there! read more