Dr. Niles is wonderful but his office is a nightmare. Calls never returned and questions never…read moreanswered. My guess is that the staff never brings the questions to him and they answer. Beware of the worst run office in weatern,NY!!!!! Doris N

I had cataract surgery over 20 years ago. I went from 20/400 to 20/25 vision with no issues to this…read moreday. Not having special lenses for reading I somehow don't seem to need them. Wonderful surgeon.

This is a wonderful practice. I loved everyone I dealt with. I had my procedure at the Niagara…read moreFalls location. The nurses were amazing. You can feel the love and passion they have for their job the moment you walk in the door. Dr. Endl is a real professional. He has pride in what he does and his staff is happy. This practice is a "well oiled machine". I highly recommend it to anyone who is need of cataract surgery.

In April of 2025 I went for a routine eye exam. I was told with my insurance that would be no…read morecharge for the visit. In September I received a bill for $255 for this. I made a negative comment online about their billing practices, I will soon contacted by the billing supervisor and was told I was build an error. And that I would owe nothing. In March of 2026 I received another bill for $255. I contacted them again and was told they had no record of me being told that. Do not deal with these liars and money grubbing bastards. I don't care how good they are it's not worth being lied to and have money extorted from you.

Oh yah DONT GO. You could prolly schedule an appointment somewhere else drive there get everything…read moredone. Drive back and I still wouldn't be done with my appointment

DO NOT GO HERE. Save yourself the aggravation and go somewhere else. They are completely…read moredisorganized. 7:15 appt arrived at 7am and no one was here. Doors opened at 7:30 and told patients aren't supposed to be scheduled before 8. Showed proof of text reminder and they also confirmed in the system. They did not review their schedule ahead of time and notify me. They also didn't notify me a referral would be needed by my doctor. The office manager seemed very unconcerned that I had now been there for an hour and a half and still no word on when I could be seen. Office Manager said person making appt said they told me what would be needed and I said how would they do that if they don't know which test was needed or what your hours of operation are? I never leave reviews like this as I figure waiting a bit is a part of doctors appointments but this was beyond ridiculous and the second time things were screwed up. They obviously need a better office manager. Save yourself the trouble.

Dr. Steven Awner is a pediatric ophthalmologist, and he is truly the best in the land. He came…read morehighly recommended by our pediatrician for our 5-year-old daughter's vision problems. He performed successful surgery on both of her eyes to correct cataracts. He was very thorough with his explanation of the diagnosis and the details of the recommended surgical procedure. Dr. Awner is great with our kids (we have had him check all three of our kids), and his bedside manner is second to NO ONE in the medical field. I truly believe that Dr. Awner is really an angel sent from above rather than just an EXCELLENT doctor!

I have been very pleased with all the Dr's at Pollack Eye Care. They are very patient and took the…read moretime to listen to my specific needs and then provide awesome service. My entire family comes here.

Melissa, Officer Mgr for Dr Pollack is the best admin that I have ever experienced. She help me…read moreresolve an outstanding issue with grace, tenacity, and professionalism. I am very much impressed with her attitude, response, and timeliness that she took with concern and attention to details of the issue. Great oriented start to the new year. Thanks, Melissa!

Great customer service, would come back here again if I had to in a heart beat…read more Very prompt appointments and great with working with people

I've been wearing glasses since I was 9 years old and I'm glad I finally got LASIK. The procedure…read morewas no more than 10 mins, with some slight irritation later that day which I really just slept through. Next day I feel good as new WITH 20/20 VISION. Incredible. I highly recommend!

On Main near Harlem is a standalone building with this eye dr office inside. Parking is in the…read moreback and there is plenty of it. I was surprised the doors were not easier to open, especially given the average age I saw in the waiting room. The waits are pretty long here. A little surprising given they require you to be on time. Waiting room is reasonably comfortable and once you see dr it's a good appointment.

After a serious head injury that resulted in the loss of one eye and damage to the other, I was…read morereferred to this doctor. I traveled over 2 hours from my home in Corning. The wait was always very long, but when it came to my turn I was the most important person in the world to the doctor at that time. Never felt rushed. I had multiple surgeries with them over a couple years, and was never disappointed. I wasn't willing to compromise my remaining eyesight to be rushed through an appointment just to keep on schedule. It's been many years since I have needed their specialty of service, but I can't imagine that time has changed the way they do business.

This was by far one of the worst experiences I have ever had with a doctor. I went to him because I…read morethought my friend really liked him (turns out she stopped seeing him years ago, and that he never caught a degenerative disorder that another doctor said she had for years). If you want to be treated like a 2-year-old, this is the doctor for you. He yelled at me for touching the eye exam machine saying over and over oh my god, oh my god(I barely moved it) and when I apologized (and nervously laughed), he scolded me saying it wasn't funny and to put my hands down and not touch anything. During the eye exam, I tried to explain that with option 1 I saw two of each letter, but option 2 was blurry--but he cut me off and said he didn't want to hear explanations, just to pick. So now I'm out the money and don't even feel confident getting my prescription filled because of how the exam went. Now I have to go elsewhere and pay even more money to get a good eye exam. They tried to have me come back for a follow up 2 weeks later, of which the dr never said anything to me about, I canceled that, never going back. Don't go here if you want a friendly, compassionate doctor--you won't get it here.

My experience at Wheatfield Eye Care center was exemplary.Dr.Brian Matuszak took the time with…read morepatience and expertise to explain that my eyes were pre-catataract and gave me two pair of glasses that I loved. I lost one pair almost immediately which was unfortunate but on a second visit, he replaced them for me and told me that now I needed surgery for my cataracts which I intend to do immediately. I highly recommend this Eye Care Center and Dr Brian Matuszak

Love Dr. Burstein! I normally go to his Kenmore Ave location but needed to come here because they…read morehave a machine that can take a picture of my eyes without dilating them. (I had an allergic reaction to dilation/numbing drops before) Dr. B is so nice and so accommodating. I love both offices. This office is a little newer and more modern looking than his Kenmore office. The staff are so friendly and very professional and polite, but also warm and crack some good jokes!

Great doctor and an amazing staff. Everyone here is very friendly and helpful. They really helped…read moremy four year old feel comfortable and happy while having to get glasses.