What can I say, I love this place! We purchased some furniture for our new home and have been very pleased with everything! We've had nothing but compliments from all of our guests. The experience was very professional and we are stunned that nobody ever tried to push us to close a sale. It was a pleasure working with David. Thank you for your help and guidance with the furniture that we have! You made furniture shopping 10x's easier. Will be happy to refer them to my friends! read more

The service was mid . I felt rushed the entire time . My furniture did not come in the dates they told me but slick didn't put it on my receipt because he knew it wouldn't be there in time. They either sold me a broken couch or didn't set it up right my charging ports do not work. They haven't fixed them and then to top it off they left their drills "rushing to another delivery" after half a** putting my couch together tried to come back for them a day later while I was at work at tried opening my door and hopping my balcony peeking through windows when I gave them a specific time to pick them up or I can drop them off. But ofcourse like with everything else they come on their OWN time. read more

I keep saying I'm never coming back to this store/location, and yet here I am again Receiving the worst customer service ever. It never fails at this location. Oh, I'm only speaking about the front end aka cashiers, especially the white lady; I wanted to do an exchange on an outfit with a $2 different coming back to me. What do you think she did? Returned the outfit then re-charged me along with other items I was purchasing making my bill over $80 when I was prepared to only spend $55 what part of exchange didn't she understand? I don't get it something bad always happens to me every time I come here. read more

Carlos was helpful. Gave me a discount and I was able to get same day delivery which was really important to me. (I bought the item on display as is). He delivered himself and took cared of everything. He let me browse without bothering me but was ready to help when I asked. Intown delivery is about $30 but I was given a discount for paying cash. The same type of table I wanted from the store next door was $100 cheaper here. The minor cons; I would advise that they make bigger walkways throughout the store. I had a stroller with me and it made looking at things very difficult. The store did not seem to have AC. They don't seem to have anything Brand new in stock. So if you want something same day, you have to buy the display one. A brand new item, you have to order and wait a few days. read more

This is one of the best furniture stores in the AV. I've bought a few pieces from here. They have excellent customer service and good quality furniture. read more

David and Tim helped us pick pieces for our home that captured our style. They were helpful and patient. Delivery was a breeze! Thanks, Ross' Furniture! You guys rock! read more

Ross Furniture - Sectional for our living room - Furniture Stores Near Me - Lancaster, California

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I LOVE my new living room set! Who said you can't create designer looks on a budget? I can't say enough about the comfort, quality, price and service I got from Tim and David. They were so professional yet friendly at the same time. I'm definitely coming back to purchase my kitchen and bedroom set. They have so much to choose from and it's customizable too. Oh,and it feels great to support this family owned small business :) read more

My relatives were moving to Palmdale and needed to get a new couch and dining table. I found Ross Furniture through Yelp and decided to reach out, and am so happy with that decision! They provided quality service and gave thoughtful recommendations based on the size, color, and fabric we wanted. I did a price match with stores such as Ashley's and Living Spaces we definitely got a great deal. It was a smooth process from start to finish, I highly recommend! read more

Great quality furniture and excellent service! They go the extra mile to make sure customers are happy.

I've been looking to replace my dining and living room furniture 3 weeks ago. After searching for mid-century furniture online for 2 weeks, I finally decided to look at stores locally. Lucky I came across Ross furniture, I picked up a mid-century sofa and dining room set! I think I got the best prices and they delivered my furniture 2 days later! Thanks, David, your the best. I came back to Ross furniture and brought a midcentury-style minibar and a sofa sleeper for my Den, Tim hooked it up! Thanks again Ross, your the best. read more

Ross Furniture - Mid century Minibar - Furniture Stores Near Me - Lancaster, California

Don't waste your time at premium furniture next door, they charge more for delivery and everything else. I was in a time crunch and needed a bed and couch towards the end of the day and Ross went above and beyond to help me. If I had all the cash at the time, they would have delivered in right then, instead they let me borrow a twin mattress for the night. They even tied it to the top of my car for me. They gave me a discount for paying cash and the next day they delivered and also helped me with some other furniture that I didn't buy from them. Excellent customer service the whole way. Premium barely spent time with me and they had a annoying program they made you sign in to. If your able to wait a week, you can order some very nice furniture from their catalogs that comes from warehouses in LA read more

Ross Furniture - They gave me a loaner twin mattress for 1 night til my bed was delivered the next day, thank you so much Ross! - Furniture Stores Near Me - Lancaster, California

David and Tim are very nice and buff. They carried my couch up 3 flights of stairs with no sweat!! They even took my trash down for me. Great guys !! read more

BUYER BEWARE! The owner David at Ross Furniture is a liar, he's arrogant and he's rude!!!!! This ISNT my first encounter with his lies! I purchased two 5 drawer chests, a 6 drawer dresser with mirror, a 9 drawer dresser and a queen sized bed. I purchased a mirror on 4/28/22 for the last dresser separately. At the POS, I was told I would get my order in 7-10 days. Day 10, I call to check the status of my order, and I was told by David we will call you when its ready and rushed off the phone. I call 5 days later, today, and I am told by David, you'll get your order before Friday. This afternoon, they show up to my house unannounced. I asked Tim to call his brother David to see why I wasn't informed. David says she's been bugging us all week about her order! read more

My wife and I were looking for a dining table that would work with our budget and we struggled trying to find one. We seen Ross furniture and decided to give it a try before we called it a day. David, who was working at the time helped us out a ton. It's a clean place, very nice environment and have a ton of furniture to select from. Different kinds of furniture and styles and very affordable, thank you David and the team for delivering our new table. read more

If you are looking to buy furniture for your home "Ross Furniture" is a great place to shop! David was very friendly and respectful not to mention that he gave us a good price when we purchased our dinning table and sofas for our new home. I recommend this place 100% and i guarantee you will not be dissapointed. I give this place 5 stars. read more

We walked into Ross furniture and David an amazing sales rep helped us through our fruniture buying process made it simple and easy and gave us an amazing price on our fruniture! We 1000 percent recommend anyone to buy from here! Amazing value!! read more

I had my furniture in for 10 months and I was unclear on how long I can keep my furniture because, they told me I was family and it was no problem and when I went to make my final payment of $1300 they charge me a extra $100 saying that your furniture has been in too long and we lose money very shady, very disrespectful, very rude, very argumentative and I would never do business with them again read more

I just got my own place and was struggling to find quality pieces for a reasonable price, but then I found Ross Furniture! David was so helpful and patient with me. Since it was my first time buying furniture for a whole house, he helped me find everything I needed for a great price - not all heroes wear capes. I rarely write reviews but I highly recommend this place!! This is family owned small business that is truly dedicated to the trade. Definitely will be back. read more

A friend of mine referred me to this furniture store. I came in on a Tuesday to purchase a bed hoping I could have it delivered by the weekend. David helped me with my purchase, he showed me what he had in stock and the different mattress with lower to higher price points depending on what you can afford. He didn't try to upsell. I purchased both frame and mattress for a great price and it was delivered the following day. If you're looking for quality furniture and great customer service please check them out your won't be disappointed. read more

Great Quality furniture! Amazing customer service while helping me decorate my living room. Great suggestions when I showed him pics of the style I wanted and the space I had to work with, and he stayed within my price range. It's like having your own interior designer! Everyone that comes over compliments how comfortable the couch is. I will definitely be back when I move to a larger space. David is also pretty hot, which is always a plus. read more

I saw a sectional at a furniture. Store My wife and I loved it! Unfortunately, it was way too expensive. We came across Ross Furniture and decided to stop in. With the sofa that we fell in love with, we asked them if they have something similar to what we saw at the other store. Not only were they able to get what we wanted, we were even able to make a sofa according to our dimensions! Pick our own fabric etc. The two gentlemen who worked there is so friendly and had so much knowledge about furniture was so comforting. They made our purchasing experience so easy! I highly recommend anyone to stop by and check them out! My family loves our new sofa and enjoy it everyday! read more

Have been buying from Ross Furniture since we moved to the AV about 20 years ago. The have always been very helpful with advice, delivery, and making sure we got what we wanted and needed. Purchased our bedroom, living room, and dining room furniture from this fine family owned business and have recommended them to our friends and neighbors. read more

I wanted to get some new furniture to spice up my room! Ross furniture hooked me up with cool pieces at a very good price! They were very kind and helpful! Definitely recommend! read more

I bought a sofa about 6 years ago. Went today to see if he had a love seat to match. I brought a throw pillow from the couch. He does but no longer has the fabric. He was rude when I asked if knew the name of the fabric and he said what samples he has is all he's got. Can't match the fabric. Didn't even try to help me look through the fabric books. Premium furniture next door has the fabric but nit the style of the sofa. Go figure read more

I bought a few large furniture pieces from here and couldn't be more satisfied. You can customize anything! Great customer service, fast delivery and also very knowledgeable when it comes to furniture. The guys are hands down super nice, friendly and accommodating to your needs. If you're in need of nee furniture, please check them out. BTW, I purchased a custom made sectional, dining room chairs, mirrored buffet table, and 3 mirrored night stands. read more

David and Tim were super friendly and helpful. They helped me find the pieces at the prices I was looking for. Delivery and set up were fast and smooth too. I had a really good experience and will definitely l be back soon! read more

My husband and I were in search of a large living room set that would fit well in our living room. We went to many furniture stores and different locations...Ashley, Living Spaces - however, we did not find any. It's either too small, somewhat ok or could be right size but the prize is beyond the roof. We went to Ross Furniture explained to them what I had in mind and VOILA!!! They made this custom sectional for us with an extended chaise ANDDDDD an over sized ottoman. Not to mention I got to pick the fabric and color I want. I highly, highly recommend this place. Extremely friendly staff, amazing customer service, great quality furniture at an IMPECCABLE price!! read more

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David is the worst person to buy furniture from. Not only does he listen, but he disrespects you! Do not waste your money here. We bought a couch, dining table and bar chairs. Not only did they over charge us and LIE about the pricing but they have cheap fabric. Our couch is completely ripping apart and when we told David, he yelled and said "we didn't give it to you like that" honestly we are barely even home. How does the couch rip with only having it for two months? If you wanna buy furniture here, good luck! I'm never bringing my business here ever again. David is not a good person with customer service and all he did was cuss my girlfriend out when she provided photos of the couch. Ridiculous and non friendly people here. They will steal your money! read more

Ross Furniture - Furniture Stores Near Me - Lancaster, California

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Horrible Customer service My son just moved to Lancaster & purchased a bed from this store. They just delivered it & the delivery guy was pretty rude about not assembling it. Drop off only!!! I called the store & was told that we did not ask 4 assembly. Hmm they never gave us a choice! Whenever we had any furniture delivered in the past, they always assembled it for us - no questions asked. It's part of good customer service!!!! I get it misunderstandings happen. But the manager didn't give a damn that we are unhappy customers with 2 left hands & my son has no idea how to assemble this bed!!!!! Wow! We need more furniture for the apartment. However, this store will be one that we avoid in the future for sure! Very disappointed read more

Super helpful and great prices! Always willing to work with you to get what you need while also have quality items! Will continue to come!! Recommend! read more

I really like this furniture shop. They've got lots of great selections! They have so much to choose from if you are willing to go through their huge database of products you will some awesome things! We bought a bedroom set from them and we are so happy with what we have. They also had a great selection of mattresses that are exceptional quality. I highly recommend this furniture store. read more

Ross Furniture - This is what we want to purchase from them next! - Furniture Stores Near Me - Lancaster, California

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I recently moved and decided to get "real" furniture. I threw away all the IKEA furniture I had been using for over 8 years. It was an exciting time getting ready to fill my new home with new things, but I soon learned how expensive "real" furniture can be. Months go buy and I'm living in an empty home except for a couch and a bed. Everything that I liked was so expensive and also had trouble finding pieces to match the new couch/walls/floors. Lucky for me I was introduced to David. Not only was he able to help me with a new dining table with chairs, he also picked out a coffee table and long media console/stand that matches my new floors/couch perfectly! The coffee table came with 2 matching side tables along side the couch. Oh, and he dropped all these items to my place personally! That was 3 separate deliveries over about 2 months as I struggled to find things on my own. If you recently moved or are simply looking for new furniture reach out to David! He is very kind with great taste! I started referring to him as my "Best Friend David!" Thank you so much for making my new home actually feel like a home. He's amazing! read more

I furnished my entire apartment with furniture with them and wanted to move the location of my bunk bed, after being in contact with this company for two weeks I was ready for a delivery and spoke to Tim the day attempting to schedule. Tim was rude and said my $100 was not worth doing the delivery after I spoke and confirmed with more than one person that it was possible. Not to mention when I purchased the bed they said if in the future I needed help they would most definitely help. I also requested a manual to do it myself since one was never provided, he rudely laughed at me and said why would they provide a manual if they set it up and I could only get one if I showed proof of a year old receipt. I will NEVER spend money here again. read more

Best prices and such nice people and oh my gosh I love them ..I'm such a happy customer, they helped me fulfill my dinning room vision read more

Ross Furniture - Dinning room set - Furniture Stores Near Me - Lancaster, California

The guy that runs this place is terrible at following instructions. I specifically asked for 1 mattress because my bed frame doesn't need the box & he STILL delivered the box. He's also really rude & difficult to talk to. The furniture is fairly cheap but the service is terrible. read more

I love this place bought 2 fold up beds they are excellent just went back to get a tv stand excellent service and friendly very happy with the quality too Elizabeth Duggins read more

Horrible service if you have any issues. Dont shop here. We purchased a love seat recliner and bar dining set. Recliner had a small tear at front right leg. I called the store and they told me to take pictures of damage and come in and they would see what they could do. We came in with the pictures and they told me they needed the box or they had to charge for no box. The box went out with the trash he didnt tell us to keep the box when we reported the damage. Now we are stuck with a damaged recliner. I asked them to take it out of the box when they delivered it and they told me only if we paid extra. That would have solved the problem right there because we would have refused it, but still would have paid either way its all about more money from this store. read more

Ross Furniture - Furniture Stores Near Me - Lancaster, California

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ZERO STAR REVIEW. BUYER BEWARE! My husband was diagnosed with cancer late last year. My daughter wanted to buy a new mattress for her dad to sleep on so he could get good rest as he undergoes treatment and recovery. On Veteran's Day, she found a great deal on a very comfortable mattress at Ross Furniture and paid several hundred dollars for it. We have slept on the mattress for a total of 2 months and the side has collapsed and begun to bulge out. It feels like there is a hole in the mattress where the bulge is. My daughter couldn't find her receipt, maybe lost it over the holidays, but she had her credit card statement showing she had purchased the mattress with the date of November 11, 2017. We went to the store to let them know of the problem. An employee named Andy said we'd have to talk to the owner Tim when he was in. We came today and another employee, Dave, refused to let us speak to the owner. He said without an actual receipt they could care less -- even if we had proof of sale, even though the mattress is the exact one they have on display, even though it has only been two months, and even though they delivered it to my house. We asked don't they keep a copy of the bill of sale which would match all the other proof we had? Once again they did not care. After a lot of arguing with Dave, insisting they make good on a defective mattress, Dave said if we bring it in, they'll send it back to the manufacturer and have them repair it. Without any guarantee of how long that would take, we asked if they would give us a loaner until it came back so my husband who has cancer would have something to sleep on. Dave's words "Absolutely not!" After some more arguing he agreed to give us a loaner. Obviously they are not a high end furniture or mattress store, but the mattress was nice and a gift from our daughter to help her dad while he is ill. It is unbelievable that Ross does business this way. Obviously they don't care about their customers, their reputation, repeat business or even stand behind their furniture. We have decided not to pursue the loaner or repair because we do not believe 1) the mattress will ever be returned to us and 2) with Dave's attitude we wouldn't trust any type of "loaner" mattress from their back room. Instead we are reporting them to agencies we can and warning everyone we can DON'T BUY FROM ROSS FURNITURE IN LANCASTER! read more

Ross Furniture - Furniture Stores Near Me - Lancaster, California

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Moved into the area recently and checked out a few furniture stores in the area. Ended up stumbling by Ross Furniture because it was recommended to me by my neighbor who spoke very highly of it. The store has a very nice selection and a lot of catalogs to chose from. I ended up picking out my living, dining and bedroom set from the catalogs and got a killer deal relative to a few other stores I had looked at prior. David, the owner took care of me personally and really helped put everything together. I ended up getting more than what I was expecting given my budget. He's a cool dude and would definitely recommend Ross Furniture to all. Just remember to ask for David. read more

i bought a sectional couch from here. it has stood the test of time & my cats the set up process was pretty simple & it definitely sets the tone of the room. love it. David is the best, ask for him & he'll take care of you. read more