The staff here is so nice! Elexa is so helpful and knows her tile!…read more The selection is fantastic. I love the section of handmade in the USA Art Tile! If you can't find something here, you won't be able to find it anywhere!!

First off, the people at the Tile Gallerie were friendly when we went to the shop. They had a…read morefairly good selection of tile to look at, but seemed a bit apprehensive to show products (in books) that they didn't have in stock. My wife and I ordered some tile for our powder room and the price for the tile was reasonable. However, the price for the demo and install was completely inflated. We have a small powder room (5' x 5'), and I prepared it by removing the toilet, sink, vanity, and all other objects, which greatly simplified the demo. For the install, we only wanted them to put in the time and grout. No caulking, no toilet reinstall, no vanity, no trim work. In short, it was a simple demo and install job. The problem came when I saw the invoice and realized they charged us for four hours of work for the demo, when they only spent two hours working. They also charged us for "trash removal" when all they did was dump it into our own garbage bin. For the install, it was a simple, one person project, yet they charged us their full rate for a much larger, more complicated install. I've written to them to complain about these price overages. My hope is that this was just an honest mistake and there billing was not adjusted accordingly. For now, however, I would still recommend you shop at Tile Gallerie, but I strongly recommend you do not use them for demo or install.

We are very happy with our new carpeting! They paid attention to detail especially on the stairs…read more The closet spaces are phenomenal. We are right in the middle of our moving process, the new house that has been needing a little work, they were kind enough to neatly relocate and organize some small items we may have left behind in some of the rooms. Highly recommend!

Rich Ranieri replaced the old rug in my Condo with Laminate in the Living Room;…read more Dining Room; and Hallway. Replaced the old Rugs in both Bedrooms. The whole job was done professionally ; at a reasonable price. Would Recommend.

We are in the process of having our bathroom remodeled, and Dave Mastroangelo has given us some…read moreexcellent insight as to the prior tile work that was started and what needs to be done. We are very impressed with his knowledge and look forward to working with The Tile Studio!

My GC originally hired Tile Studio for a rebuild of our kitchen after a flood. I chose a large…read moretravertine and was initially happy with the floor. A year later, I started seeing cracking in the tiles and grout. I called, no response. I continued to call for over a year, and finally, they responded. They came out and looked and said they would repair tile and grout under warranty. They fixed the tile, but not the grout. The grout they did put in around the new tiles was a much lighter color, but they assured me that it was only because it was new, and it would age to the proper color. I later found out they had based the replacement grout on the receptionist remembering that I had wanted a floor from the studio display. While I had chosen the tile from the display, I had not chosen the same grout, as it was far too light for a kitchen floor. A couple of years later, grout still cracked, more tiles cracked. I had them come out again, and they said they would replace them and fix the grout. There was no mention of a charge, nor was an estimate given, oral or written. They came out and Frank repaired the tiles. He was careful and talented, and the only reason I would give any stars. He had me help choose the grout, and the new grout around the new tiles is almost perfect. Then came the bill. I was told that since the cracking was due to joist movement, it wasn't their problem, so they had to charge me. $2600. For about 12 tiles. I understand if there is a problem and a company needs to charge for repairs. But, the proper procedure is to give an estimate. If I had been given an estimate, I would have fully understood that I was not under any warranty. I would have then been free to hire someone else for the repairs. TL/DR: Shoddy work + over a year of waiting for a reply + wrong color grout + bill when none discussed + no communication = unhappy customer And, the grout is still the wrong color.

If I could rate lower than one star, I would. The salesman…read morewe dealt with was very demeaning and didn't want to help in any way. I would not buy from this business again.

I recently worked with Roger on two bedrooms and the experience is always easy. Norman is our go…read moreto for carpet and flooring - great quality and value. Roger is great to work with.

Jason (Downing & Nelson) was highly recommended to us by a neighbor who needed a rug cleaned in one…read moreof their rental units. They were extremely pleased because they thought they might have to replace the rug. Jason did a great job so we contacted Jason and Rachel and were so happy we did. We too were extremely pleased in dealing with the members of this family- run, local business. Any inquiries were immediately answered by Rachel, and Jason came out to assess our needs, and we were provided a fair price and offered the opportunity to schedule the work according to our timetable. He arrived on time! The work was completed in a thoroughly professional manner, very neat and careful during the entire process.

My wife and I contacted a number of companies as we were looking to have our house powerwashed and…read moreour children's carpets cleaned. Jason and Rachel responded to us on Facebook almost immediately. They quickly came out and provided us with a fair estimate for all of the work. We booked them immediately. Jason came out on time and was professional and personable. As he did the work, he texted my wife and I, including pictures with updates as to how things were coming along!! We were shocked at how diligent he was. It turns out we had a leak in a pipe in our garage that he took a picture of and sent to us. Our house looks great and so do the carpets in our children's rooms. We were extremely happy with Downing & Nelson and would recommend them to anyone looking for powerwashing or carpet cleaning. They are the best shop around!! Thank you for everything, Jason and Rachel.

Loved working with Santoro tile for our new kitchen countertops. We have a small kitchen and were…read moreable to buy remnants and install them ourselves. Rachel helped make the process easy and we couldn't be happier with the results.

Don't know who the 2 women are in the office. Looked at a slab of granite with my wife. Told her to…read moreput my name on. Basically sold. Waited 2 months for my contractor to call me. Said the were gonna cut it later on week. Got a call from Santoro to come down and make sure the slab was good. Turns out my slab was sold and brought in a susposedly matching slab. WRONG the slab was not even close to what we wanted. Wasted 2 months for them to order the completely wrong granite. Was not gonna wait another 2 months to order another one. The lady lost her mind and started yelling and screaming at me and my wife. What a way to handle customers. Pulled my order and went to a competitor. WOW

Seth and his son did an excellent job yesterday cleaning my very stained wall to wall rugs. he is…read moreprofessional and prices are reasonable. very happy with the results. always answers your concerns quickly. I highly recommend I clean carpets and more to anyone. I am repeat customer you won't be disappointed, thank you Seth.

We had them come in for 2 area rugs, kitchen chairs and the runner up our steps. Seth and Austin…read moredid an amazing job. They helped move a piece of furniture out of the way and took extra care in making sure our furniture, floors etc didn't get over spray or extra water. Seth suggested we clean our tile floors too. So glad he did, they look amazing!! Very reasonably priced and great to work with.

This may have been the best home improvement experience ever. We have a vintage kitchen and found a…read moretile pattern that Mark Freece said his installer could do. And did they! The floor is amazing. Every promise made by Mark was fulfilled exactly as promised. And the price was very fair. I highly recommend working with Mark and his team was excellent. Thank You!

We just had our entire second floor carpet installed and it looks phenomenal!…read more A&E Flooring was recommended by a friend and we couldn't be happier with the overall experience! Pricing was very reasonable. Scheduling was easy - Adam came out to do our measurements on a Saturday which helped accommodate my work schedule. I had given him a general idea over the phone of what I was looking for and he brought many samples for me to choose from. He offered recommendations based on durable and ease to clean along with maintenance and warranty information (having a Golden Retriever and wanting light colored carpet, I wanted to make sure we were covered and the carpet cleaned up well!) We ultimately decided to go with the higher priced per square foot carpet which was still less then the other estimate we received from another company! The carpet installers were friendly, professional, did a perfect job - I honestly am not even sure they stopped for a break! They removed our old carpet, moved our larger pieces of furniture and cleanup everything before they left. Would recommend A&E to anyone I know who is looking for flooring. We are looking forward to working with them on our first floor wood installation as our next project!