There was only one vehicle ahead of me and it still took them over 2 hrs to do a simple oil change.read more

My husband heard something strange going on with the brakes and went into O'Reilly Auto Parts to…read moreget what he thought he needed. We then drove to Walmart parking lot for a well lit spot to work on the truck. He realized he actually needed brake pads, but the store had just closed 10 minutes prior. An employee answered, refunded my husband for the part he didn't need and exchanged it for the brake pads, then brought them to us in the Walmart parking lot. This is the kind of customer service which should be available at every store.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We've lived in Roswell for nearly 12 years and this was the first time I've been in. Went in for a…read morenew battery - we were offered help right away (he offered to check the battery and charge it if we wanted). The battery was too far gone and we purchased a new one. When he went to get the battery from the back another worker came and offered us cookies!! Then another guy came out to make sure we had been helped. Our original helper came back - he was so kind and friendly. He even gave us $10 off our battery. We'll for sure be back for all of our automotive needs.

They are always so helpful & willing to help you especially putting in New battery or test old…read moreone.. Francisco is the best & friendly!!!

Francisco was very knowledgeable and helpful. He put me at ease when I accidentally poured a small…read moreabout the Lucas Oil stabilizer into my gas tank. He assisted me with some products on what I could use to try and extract some of the product. I ended up using my resources and remembered I had friends that are Honda mechanics. They told me I would be fine. Thank you Francisco for all your help.

I was just at Autozone and I wanted to use my rewards number so I can get points but I couldn't get…read more my points. I can't go back to the Auto Zone because I got mad. One of the employees told us not to go back.

Prop's to Kristin! She is great worker, good work ethic, she…read morewill look to her best abilities to find the parts I'm looking for, very helpful! She is helping me while she is helping other customers, very impressive! Great Customer service! She is the glue that holds that store together.

Worts customer service I have ever experienced, asked for store manager (Kenny) and when I talked…read moreto him I asked for his name and his response was don't worry about it. Never again will I buy anything there or recommend it to anyone. This place SUCKS!!!!!

Thank you to Michael, came from TX to see my daughter and needed an air filter for my jeep. My…read moreexperience with parts stores is usually negative. I truly appreciate his positive energy and genuine nature. It was unforgettable.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We were limited on time, looking to get info on small tractors and ATV's. The young lady there…read moresteered us to a tractor that would most serve our needs and explained its uses. Also gave us info on ATV's. She was very helpful.