Customer support is non-existent. I was having issues with waking up to a severe dry mouth…read more I received a CPAP machine from Above and Beyond Medical on August 1st. I returned the machine September 16th. A sleep coach from Above &Beyond Medical reached out to me August 14th via text asking if I had any questions or issues. I texted back on 3 different occasions without any response. On September 16th when I returned the CPAP machine, I walked in after the door was unlocked from lunch. I and 3 other people stood in the reception area waiting a good 5 minutes before someone from a back room saw us standing and said he'd get someone to help us. About a minute later a woman entered the room carrying a takeout box with an half eaten sandwich in it, sat in the receptionist chair and asked who was next. I continue to not be impressed with Above & Beyond Medical.

Clinical and office staff are good. Billing department is horrible. Unhelpful and unresponsive…read more Would not recommend to anyone.

Dave was very helpful! I will continue to come here for wheelchair/walker needs for my husband!…read more Thank you so much for your help today.

Great staff...very professional, helpful and friendly. They even loaned us a…read morew/c for 4th of July while waiting for a wheel to fix ours!

So I'm not an expert when it comes to medical supply type companies. I don't go testing…read morewheelchairs or shopping for latest and greatest patterns of scrubs. But I DO know good customer service and selection. We recently were in the market for some compression socks. Sexy...I know. The woman behind the counter was working alone, but took time to help make sure that were buying exactly what the doctor ordered and helped us try to find the color that matched our preference. She even showed us how to measure to make sure we were buying the correct size. She never tried to 'upsell' us, in fact, she helped us find the best quality for the price and advised us to purchase a lower priced product. I hope to not need to shop at Lambert's any time soon, but if I do I know that it will be a pleasant shopping experience.

I would give Zero stars if Yelp allowed it. I made a special trip & went in for help with a CPAP…read moreitem and a blondish lady (roughly 5-5.5 ft tall). started helping me. The minute another customer arrived, she stopped helping me (never asking me if it was OK or not, just TELLING me she was going to help the other person instead) and totally focused on the person THAT CAME IN THE STORE AFTER ME. Said that I should get with her after I was done looking (she knew I had come for some direction from staff, but she gave me almost ZERO and 100% only helped the ther person. I quickly left. On the way to a different provider, I called back and asked to speak with the GM about it. I was told the GM was unavailable. THIS WHOLE EXPERIENCE WAS NOT GOOD (FROM BEGINNING TO END)!!!!!

This morning I had great service from Darren Nichols at the Buckeye on Adessa Drive in Lenoir City…read more He helped me get the MyAir system going on my ResMed Air Sense 11 CPAP. As a result it will provide detailed data to my physician, Dr. Nadrous, so that he is fully informed at our next appointment. Frankly, except for a few personal items to be filled in, he did ALL of it and made certain it was working properly. I believe it became apparent that I was somewhat "tech challenged" with the task. He also answered all of my questions. A person could not possibly ask for more. What an exceptional health service experience this was !

Buckeye Medical in Lenoir City was really helpful when a Hospital Bed was needed for a family…read moremember. Laura and Sherry helped navigate all the steps necessary to get a bed delivered and set up. They helped get the doctor's prescription and paperwork, coordinated with Medicare and the insurance company and had the bed delivered and set up on a rushed time schedule. Both Laura and Sherry (sorry if the spelling isn't correct) we're available to answer our questions and make suggestions. My thanks to the Buckeye team that helped us through this part of a difficult time. I highly recommend Buckeye Home Medical Supply.

If you have any medical supply needs while in the Smoky's, Lee's is the place to go! We have…read morepurchased everything from Iodoform tape for post surgical wound care to sterile, long stemmed cotton swabs. The prices are comparable or lower than the average big box store. The knowledge and recommendations from the staff is second to none.

The employee who helped was great! We had an RX for an ankle brace but it wasn't offering enough…read morerelief. So she offered another option and it worked out. Polite, helpful and efficient!

I have talked with Twila at Buckeye in Jamestown, TN twice in the past couple of months who…read moreapparently just wanted to ask me questions. My problem is she said both times she would send me the equipment supplies I needed. She even told me one part of it should be replaced every month. I haven't had any new parts in several years.

Employees lie to you. Every order is incorrect and they do not fix the errors. Expect payment for…read morewhat was not delivered.

Unfortunately we needed ostomy supplies. Found Bess & company on google. We arrived at the store…read moreand received a warm welcome. The supplies we needed were not available. The owner, Susan got on the phone and reached our to pouch supplies. Spoke with a nurse there and received the best advice. Received directions from Susan to get us to pouch supplies. Even though she didn't have what we needed, Susan went over and above to get us the help we needed. Great help awesome people!

Great service, helped me get a generic drug from a specific drug Manufacturer…read more Had checked with national chain drug stores and they where unable to help. Mac and the staff provided great customer service.

Never had any problems with this company; they are cordial and will go out of their way to make…read moresure your prescription is correct, even calling doctors to hurry them along when they forget to call in prescriptions. Only one complaint: no soda fountain.