Doc Adam is the most sincere and charismatic caretaker I've ever had the pleasure of meeting. I…read morearrived there kinda late with a pretty nasty wound that required stitches.... And he didn't hesitate to help me. He provided quick decision-making and helpful insight with a compassionate smile on his face and a reassuring confidence. The rest of the team was very generous, too, but my 1-on-1 was with this man and what I can guarantee is: He truly enjoys administering the best healthcare within his power. I would recommend Well Key to anyone after their thorough treatment of my condition.

I very seldom leave reviews, but this place was awful. Called to see if they were still accepting…read morepatients and they said yes. Drive 20 minutes for them to say they won't see me because they have accepted their last patient. Explained that I had called and they said to come back tomorrow.

Appointment is suppose to be at 9 but you might be waiting till 30-45 minutes later. Then when you…read moreare taken to a room with a nurse who takes your vitals and maybe a blood draw, you might be sitting there for a hour waiting for the doctor to come in. The excuse is always, "Busy busy day today, slightly behind" but no apologies. And now I'm feeling like my concerns aren't being met.

Do not expect to feel taken care of at this primary care. Let me start off by saying Dr. Wakefield…read moreis an incredible doctor- the problem doesn't involve him at all. His staff could not be more unprofessional. I have been going to this office for over a year and two months ago I started having really unusual neurological symptoms that arose from an area in my spine. Dr. Wakefield ordered several MRI's for me, including for the brain and the spine. When my MRI came back for the spine, something was detected and I was told I needed to get another MRI with contrast to rule out a lesion or tumor. Over these few weeks my symptoms have progressed to where it is affecting my ability to walk and even ended with me having to go to the ER because I lost feeling in the left side of my body. As I await this next MRI, my husband and I kept getting calls from insurance telling us that they needed the doctors notes and previous MRI test results to go ahead and approve the MRI with contrast and that they had had trouble getting ahold of anyone from my doctors office about it. Because of this, I have politely tried to explain this to a few members of staff. Never once have I been rude or raised my voice-- that is not the type of person I am and that's not in my nature. I got a phone call today from the office manager Janet who was beyond dismissive of me and made allegations that I was "harassing" her staff all because I called a few times requesting the information to be sent to my insurance company for them to proceed with my MRI. I am so incredibly discouraged with my treatment at this office. I have been nothing but kind and respectful to the nurses I hear speaking about other staff members and patients right out in the open, which is incredibly unprofessional in my opinion, and it is beyond incomprehensible for the manager to not take my issues seriously- she told me they cannot "drop everything for me," which is not something I have ever expected or requested of them. I just simply wanted insurance as well as my doctor's office to work together and submit what they need to in order for me to get proper health care. It seems like that is too much to ask for from the staff here at Norwood. I have also requested numerous times for a phone call with any of my test results, and the nurse refuses to do so even after being asked by Dr. Wakefield. I do not always have access to the portal so a phone call in the midst of the scary symptoms I have experienced to let me know where my health stands should not be a tall order. I feel like I am being pushed out of this office, which is incredibly confusing as I have never been a problem or cause for concern, and I have been nothing but respectful to the staff when I have been experiencing very poor health care. Threatening to discharge a patient over them POLITELY requesting that paperwork be sorted with insurance is a very bizarre move and really had me taken aback. People that behave this way should not be a part of the medical field or deal with people struggling with health issues. Looking at reviews on here, it doesn't seem like I am the only one and this is a recurring issue. Sadly I will be seeking a new doctor. I hope that the staff at this office is retrained to learn how to speak to concerned patients, but something tells me that won't happen.

I can't say enough about what a disappointment Tennova as a whole is. I've dealt with Newport ER,…read moreand Jefferson City for surgeries (2), and the billing, scheduling, and amount of help are seriously lacking. The nurses were nice, but the rest is in great need of major changes!! The latest is just trying to make an appointment for a mammogram. A computer calls you, and asks if you are available to answer questions, then it sends you to Hold Music!! I sat waiting for a human for I'm not sure how long & finally hung up!! I don't have time for that!! Ridiculous!! I hate dealing with this group in almost every way!!

Horrible treatment in the ER waited 2 1/2 hours never saw a physicIan PA or NP If you are sick…read moreor in pain keep driving past the sorry excuse of a healthcare facility

I see Dr. Amy Bentley here and I think she is a fantastic doctor. She is incredibly thorough - she…read moreasks a LOT of questions to make sure you don't forget to tell her about anything and she really checks all of your body, reflexes and things like that. My grandmother, mother, and I all go to her and in fact, I think she may even not accept new patients because she is so busy. I heard that about 5 years ago, though, so that definitely could have changed. I can't recall how long it takes to get in to see her, but I know it wasn't exceptionally long. Maybe a month or so. Also, I had a health savings account and it was only $35 out of my HSA account. Definitely a recommended primary care doctor!

This building, while modern, and clean, is kinda frustrating for it's factory mindset in the way…read morethat they treat people here for Primary Care. While it's nice to have most of my providers in one building, this department has to be my least favorite. I also hate how hidden the stairs are,

Dr. Bilbrey and staff do a great job in getting patients back to the rooms on time. Usually don't…read morehave to wait more than 15 before being seen. Dr. Bilbrey always takes time to listen to all my concerns and questions. I would highly recommend him for primary care or family care.

Everything went great, sales were straightforward and the stairlift was installed worked perfect no…read moreglitches quote was accurate! And fair

I contacted Southern Stairlifts about installing a lift in our home and it was a fantastic…read moreexperience throughout the entire process. The kind gentleman who worked with us, Richard (he goes by Dick), made the entire procedure painless. I received a call back to the message I'd left enquiring about a stairlift and he came out the very next day, answered all of my questions and gave me the estimate. I'd already researched pricing and the estimate was within what I expected so we wrote up the contract and he went ahead and ordered the lift and its parts. This was all during the week that held New Year's Eve and Day so I expected installation to possibly be delayed because of this, but he called me a day EARLIER than I'd expected to tell me everything was ready to go! On the day of the lift's setup, Dick and his installation partner, Dan, arrived right on time. It literally took less than 90 minutes for the stairlift to be installed and working. The stairlift is easy to operate, moves without any jerking or hesitation once it's engaged, and is allowing my mother to remain in the home she loves now that she has mobility issues. The communication from Dick and Southern Stairlifts is excellent. He had the answers to all of my questions both pre-and post-installation and I am happy to recommend them to anyone.

Dr. Patti was truly amazing. She was patient, thorough, and very knowledgeable. After wearing…read moredemos, she fitted my husband with Phonak hearing aids. He is hearing many new and old things that he hasn't heard in years. Thank you doesn't say enough! Strongly recommend!! Lori M.

I found TVA on the internet while searching for an online place to buy wax guards for my hearing…read moreaides. The pricing was a little bit lower than some of the other online stores I found and the shipping was much cheaper. I ordered on Friday and I received on Monday. That was regular first class mail too. I'm very impressed with the service of TVA and I plan buy from them in the future.

First off let me start by saying I'm glad this location is in close proximity to where we live. I'm…read morealso thankful they have late hours where we can come with a kiddo and not have to risk what comes with exposure in a full ER. That said, I'm going with a 3/5 for the first trip here. -2 - Check-in - you shouldn't have to argue with any receptionists about temperatures or what is considered good or bad on symptoms; we're here because we think there's an issue and would like to speak to someone past reception. If we weren't so worried about the kiddo I would have stayed to discuss the behavior with someone. Otherwise, filling out some electronic form never gets to the right people. +1 - cleanliness - it was clean in every area we were in +1 - location - close to home so yay! +1 - staff (minus check-in folks) - all the help once we were inside was great. The doctor on staff was patient and took time to address concerns. Will be back and am glad for the convenience, but will be prepared to deal with whatever the front desk experience may be. Glad i found out there is a portal to keep information up to date. Will update review if things improve.

If you're looking for an urgent care to run you off this is the place! My daughter was running a…read morefever of 103 and clearly had signs of an infection so we decided to head to urgent care. Upon arrival the ladies at the front desk were very nice and helpful. Although once we arrived into our room, it was absolutely filthy. The cabinets were covered in some sticky residue, the walls were also covered in nastiness including the one directly behind the table, and the table she was expected to sit on was covered in glitter. Thankfully I wiped down everything just incase my daughter were to touch it. After waiting for about 30 minutes we were told it was a viral infection without running any tests and told us "I will not be prescribing her any medications due to the fact i'm not her doctor". Needless to say this place needs to actually care about their patients instead of running through them like they don't exist. Start cleaning your rooms properly so viruses don't spread. Finally HAVE SOME EMPATHY AND STOP ASSUMING PEOPLE ARE DUMB. Honorable mention to the "doctor" also known as Mark McMullan, NP.

I made an appointment at the Summit Hill Walk in Clinic this morning. I call the one in Bearden…read moreHill Knoxville directly. I was given an appointment at 2 pm. I arrived on time and the doors were locked. I called and they said I went to the wrong door so I turned around on Kingston Pike to go back. The doors were locked and a sign said they were at lunch from 2 to 3. I was sick and mad and pounded on the door since I had called back to verify and they told me I went to the wrong door. There was no reminder or confirmation on my phone as there was supposed to be. I like my primary care provider at Summit but this was a little hard to stomach as I called to be seen that day,

The most incompetent facility I have ever gone to. if you have a runny nose go there. if you have…read moreanything else, run elsewhere. Had random pain in pelvis, groin area. They ran a test for UTI on Day 1. They told me if it was negative they would order an ultrasound with Ft Loudon medical center. On Day 2 I called regarding my results. They advised case was closed because I didn't have a UTI. Well when were you going to tell me that. I then asked them to arrange for the ultrasound. After 3 days of pain I called Ft Loudon and asked about the order. they said the original order from Summit was incorrect and they sent it back for a redo on the day they received it. Summit had not returned it. They advised me to have Summit request a stat order to get the test done immediately. When I called Summit they advised they had sent it back that morning. So it took 4 days for them to re-send the incorrect order back to Ft Loudon. I was livid. Then some other person came on the line. she advised that my test couldn't be done by a stat order but said she didn't know why. I told her I now had no choice but to go to emergency because I couldn't wait another 4 days for treatment. I told them they were completely incompetent in handling this matter. She then told me I was free to find another provider and hung up on me. Bottom line, went to emergency and they did a CT scan instead of an ultrasound and advised me what the problem was. NEVER AGAIN WILL I STEP FOOT IN SUMMIT TELLICO VILLAGE.

Front desk staff were super nice, so was the MA and the Dr. They get you seen super quick, and I…read morewas there midday on a Saturday.

Excellent care! Had cough and trouble breathing. Diagnosed bronchitis. Prescribed meds. Got steroid…read moreshot. In about 1 hour. $160 cash patient. Day one I finally slept good and feel so much better! Don't waste time and money going to Emergency Room