The woman working is so kind and helpful. I felt like they really cared about my needs and wanted…read moreto ensure I got exactly what I needed in the best size, which was crutches tall enough to where I don't have to bend my knee. I highly recommend K Medical. Injuries are never fun, but compassionate humans make the whole process a little easier. Thank you for caring!

I got a prescription for wrist braces on Friday afternoon. Then found the medical supply in my…read morehometown closes at noon. Calling around I was given K Medical as the ace for all kinds of braces. When I called at 4:30 in the afternoon they answered and even though they also closed at noon she met me at the office and got what I needed. That is way over and above the service expectation.

My physician ordered a powerchair to replace my broken 5 year old Hoveround on April 23, 2026. As…read moreof May 28 I've not received any notification from this company and when I told I'm not in their system! The powerchair is my only means of getting around, it is my legs! NO COMMUNICATION poor service! As a Senior Citizen of the USA paid taxes and Medicare all my working life treated, now treated as if my life does not matter, yet those coming here illegally get everything handed to them on a silver platter by our tax dollars!

I've had nothing but the greatest, most prompt and understanding support from Delta Medical for…read moreover the 10 years I've used them. Whether I've picked up supplies from their store or they had to come to my home, they've always been prompt and best of all, gentle, understanding and patient. I've has no problems with any insurance issues either. I would recommend them anytime to anybody needing medical supplies.

I have been trying to help my mother-in-law with medical equipment while I am in a different…read morestate... and she is not easy to deal with to begin with, however working with Delta Medical in Rogers AR turned things around for us and Delta was super helpful and took good care of her especially Izzy who was kind and took extra time with her to explain how to use the equipment plus the cost was right in budget. We all appreciate the great service and will continue to use Delta for our future medical needs. Great selection, price and customer service!

Good service with friendly people. Set up hospital bed and gave clear directions to operate.read more

This review reflects the current state of business management. When I needed them 5 years ago, the…read moreservice was on point. I could not imagine going anywhere else. Since I've moved back to NW Arkansas, it took the 8 weeks to process my health insurance. During this wait I went without needed supplies. Then my machine died, which if you're an OSA patient, feels like forever. They were able to rent me a machine that day. They sent my machine off to be repaired. It returned repaired. I've put it in my closet as a spare. My interactions recently didn't reflect the service that I once received. They did eventually get my insurance processed. But it was too late. During the wait, I went to another DME supplier. It took them 3 days to process my health insurance and set me up with a new machine and supplies. I would be really upset if I didn't have the time or the resources to change providers. I'm very thankful for that, just concerned that other patients may not have the means to do so.

New team since they move from the old St. Mary's. Improved customer service. Great therapist…read moresupport. They are dedicated to listen and understand the needs from the customers and keep them updated on the process of patients getting the medical supplies.

Great service & info. Very friendly & reliable. Information that was important to my shopping…read moreexperience was readily provided.

This is place has really gone downhill. I don't think they will be open much longer. always a new…read moreface in front. They obviously can't keep employees. Probably because I've heard the manager yelling at them when she thought no one was in the store. They never seem to have the supplies we need and Suzi always has an excuse as to why it's not their fault. They just don't seem to be very organized. Half the time they can't find my chart when I come in there. I think they need new management.

I have been a client at 1st Choice Healthcare for at least five years now and have always been very…read moresatisfied with the level of care and service I receive. I have rented wheelchairs there and bought wrist braces and a cane, all were quality products at a great price. I recommended them to an elderly relative when it was time for him to buy a new wheelchair and he was just as happy with the service. He is difficult to work with, and the ladies took great care of him. We will keep going to 1st Choice Healthcare for any future needs.

I have been a customer for about 5 years. I must say the whole phone thing is annoying. But every…read moretime I actually get someone at the Bentonville office i have been happy, twice lately I have needed assistance and both times David was here the next day! David came out when I first started and he knows me. Even though I haven't need much since the beginning when I have its been a great experience. I give the Bentonville office 5 stars, but the having to call the random number is hit and miss. I give Daved 10 starts!!!!!

They are horrible at customer service and will rip you off at every chance they get. They refused…read moreto cancel my auto-pay. I will say that when David came out he was courteous and helpful.