Had Roto Rooter come out to quote a new hot water heater. Quoted me $4,300. All other estimates I got were for less than $2,000 total material and labor. I asked why it was so significantly more and they said it was because it was a 2 man job instead of a one man job. Mind you he said it was 3 hours total to replace. Sounds like I need to go be a plumber if it pays almost $700 an hour. I then paid him the $100 fee for just showing up to price gauge me. read more

We just received stellar service from Curtis at Roto-Rooter on our clogged kitchen sink. Curtis was knowledgeable, extremely courteous, and got the job done precisely and quickly. He's the kind of guy you would specifically request!!! Thank you, Curtis!! Tanya and Matt Marek. read more

Significant overpricing. I needed the drain from a bathroom vanity cleared. I had removed the trap and outside clean out and tried to clear the drain myself,but my snake was only 3 ft long. I called Roto-Rooter. They sent out a guy in an unmarked van. I live in an upscale gated community and we often get high bids for repairs. The repair guy was here about 15 minutes, 5 to look at the job, 5 to bring in his equipment, and 5 to actually snake the pipe. He wanted $495. After I said that is twice the going rate,he said it would be $400 if I reinstalled the pipes that I took apart myself prior to his arrival. I said I can do that. I have checked local prices on the web and a normal fee is more like $200. I will not use roto rooter again. read more

If I could leave zero stars I would. Three visits to fix a leaking valve under the kitchen sink and then they damaged my floor by spilling flux. Customer service has been a nightmare. No one returns calls. Save yourself the headaches and find anyone else. read more

Roto-Rooter Plumbing & Water Cleanup - Stained and etched by plumber's flux. - Water Heater Installation/Repair Near Me - Spring, Texas

Fernando was incredibly helpful and showed me step by step what he was doing so i understood what the charges were for.

Response time was good to look at problem. Totally over priced to install new garbage disposal. $850!! No thank you. read more

Erik was a true professional following the efforts by Luke on Saturday. Erik jumped in, identified what had to be done and feverishly worked through the issues and completed the work. The Roto-Rooter team did a great job and came to the rescue...Thanks! read more

I had just moved into my home, and my plumbing backed up. It was a mess! I called Roto Rooter, and they came out within hours. The gentleman who showed up got out his rooter machine and tried finding the clog. 1st, he went through the toilets and showers, and nothing happened. He then asked me where my clean out was. Well, I had no idea, but thank God my daughter-in-law was here. She went out in the backyard and, after moving some leaves with her foot, found it underneath the bathroom window. After using his rooter in the cleanout and not finding anything, he suggested he call back to his company and have the sewer camera guy come out. Mind you, the $'s are running through my mind. The cameraman didn't find anything and suggested the next step would be bringing in a backhoe and digging up my backyard........Uh, NO! They were talking thousands of dollars, including needing to go into the neighbors yard. After all of this and getting a second opinion, it took them over a week to show me the footage from the camera, only after many calls to supervisors. read more

Don't bother to call these guys. My kitchen faucet stopped working on Saturday, very abruptly, so I made an appointment for them to come out Sunday. The time window comes and goes and no one bother to call me, no call no show. So I called back and had rescheduled for Monday. This time a technician calls me and says he'll be at my home within 45 min. He doesn't show up and doesn't bother to call me to tell me so. I call back and set up a time for them to come on Monday. The guy shows up and looks at my sink for 15 seconds and says there's nothing he can do. Most unprofessional company I've ever dealt with. read more

Had a plumbing back up recently. Called a plumber they couldn't come out same day so by default called roto rooter. They were very responsive less than an hour. The tech was super polite gave me the run down of the prices of services if he has to do certain things. He was able to run a snake down the clean out line outside and free the obstruction relatively fast. Then he ran a camera down the drain line to discover there were some other issues with the drain line some roots from trees in the yard had broken through the lines and was going to be a problem He called another tech to come and scope it out again and he'd give me an estimate on the repair. The second tech I'll call him red neck gave me an estimate of a number that I could have purchased a used car with. With that said I called other people for estimates next guy was about half rooters price the third guy was half the second guys price and about a third of rooters estimate. So get other estimates. They're good for a quick unclog that's about all. read more

These guys are not full-service plumbers. I needed them to go on roof and in attic and they wouldn't. Useless.

I called Roto Rooters about a blocked drain. The dispatch person said it was free for a technician to come out and diagnose the situation. She said I wouldn't pay anything unless I agreed to the work that was suggested. When the techs arrived, they were very nice and seemed knowledgeable but they said I would have to pay a $200 fee for them just to show up. When I told them what the dispatch person said he said they've been having that problem with the dispatch. Roto Rooters need to get that together. I doubt they meant to intentionally deceive me but I was told explicitly that the initial consultation was free. Edit: The tech called his manager and the manager decided not to charge anything because of the mix up. read more

After some hiccups, we had the best plumber, Patrick, show up to be our hero! Fixed everything, check and rechecked to ensure we were same from any further leaks! Made appropriate recommendations for the final remediation of the busted pipes! read more

Our kitchen sink clogged called Roto Rooter at 10 pm they made an appt. between 8 am - 10am the next day. Roto-Rooter called at 7 am the next morning to say they were on there way. They were at our house by 7:45am in 30 minutes they were done. 2 Friendly & efficient plumbers. They followed all Covid guidelines. I know Roto costs a little more but their service is 2nd to none. The last time my sink clogged I called another company they gave me a $99.00 price. By the time they got done it cost us $600.00. Be careful. read more

Fast response, quick to repair, very courteous and professional. Thoroughly described options for repairing the clog and advise for future. Wore mask entire time. read more

Easy 1 inch ball valve repair with very easy access. It really doesn't get any easier than this. Quote was excessive (nearly $600) and only covered labor, parts would be at an additional cost, which was also quoted very high (from what I found available online and at local retailers). When not happy with the quote the plumber essentially recommended I fix it myself - which I went ahead and did, in less than an hour. Paid my $69 show up fee - for nothing. I'll certainly be getting my plumbing services elsewhere in the future. read more

Charged us $300 to snake an upstairs sink! Not sure if this is the correct Roto Rooter location as the invoice states it's on Sam Houston Parkway read more

Fast, Professional, Honest! I appreciate Juan, Jonathan and Christian who came out and took care of business. Above all the honesty. I would refer them and would definitely call on them again for all my plumbing needs. Keep up the great work ! read more