I'm confused. I thought they were a non-emergency MEDICAL transport company. However, one of…read moretheir vans shows up in North Greenbush 4 mornings a week to take a female to work. She doesn't work in any type of medical-related company. Then they bring her home later in the day (btwn 1:00 and 2:00). Does anyone know if this is now acceptable bc I could use a ride to work twice a week.

This should be zero stars. Horrible experience. The driver was one of the rudest, nastiest,…read moreangriest, and most disrespectful people I've ever encountered. How is someone like this allowed to transport vulnerable people in need of medical care? NEVER use this company!

Excellent service. Dependable and friendly. Highly recommended! If you need a ride, look to King's…read morefor your drive.

I love Kings Transportation, down to the owner the drivers, the dispatcher, they are on time and…read moreif their stuck in traffic they do call and let you know. They have commitment, compassion, all their vibes are the best. When their driving they talk with you with respect and they are very responsible, I will always give them 20 stars they are the best that I have driven with. Thank you Kings Transportation I miss you all

I used this service to travel to a doctors appointment today. The car arrived on time and was clean…read moreand comfortable. The driver was pleasant and operated the vehicle safely. My appointment ran longer than expected and she didn't complain even though she had other trips scheduled. When I arrived home, I realized that I had left my phone in the car. When I contacted the company they immediately contacted the driver and my phone was found and was notified within minutes that the driver would deliver the phone to me. This is a professional well run service.

From the owner: WE Offer Non Emergency Medical Transportation services.read more

if I can no star review they dropped my 2 month old on his head and they didn't try to work with me…read moreso I went to seek help else where but I don't recommend you trusting them with your baby or child don't let them lift them or hold them they are very unqualified to take care they need more experience

My daughter was transported on 9/19 a Tuesday from Albany med peds to four winds Saratoga. Her…read morebelongings where never handed to the check in at four winds. I called several times and was told they gave it to four winds. Four winds said the nurse cheks in all her belongings and her bag from the hospital was not an item check in. It was basically never given. Mohawk ambulance said they handed it in at check in. Someone who was on the ambulance stold her nike hoodie, black leggings and nike socks. I am very upset as they was her brand new school hoodie ans was expensive. I was told there's nothing they could do for me. THEIFS!! Do not recommend.

car 27 Mildred is the best. I hope she can get me every time. shes very safe and drives great !read more

Action transportation is the worst it's like the dirt underneath the barrel You would never get…read morepicked up on time I've never had a transportation service ever not pick me up for the most important appointments of my life action sucks they're not considerate of other people's health They don't care they don't call you to let you know that on their way and the drivers are the worst They drive like they are driving a race car They play loud music like they are using their own personal cars The drivers use GPS and they still don't get to your house on time and when you call dispatcher she acts like she's concerned oh my God I'm going to see where your ride is at and what they do they switch you to another dispatcher instead of fixing the damn problem I do not ever recommend action transportation to anyone don't do it find another transportation to take you to your importance appointments action transportation does not care about no one else but themselves this has been my worst experience with these people I was outside since 8:30 a.m. waiting for them And they kept telling me the driver is coming The driver is near I called the fourth time That's when she tells me that they're running 10 minutes late with all their pickups why did you not communicate with your patience common sense then the driver that was supposed to pick me up canceled so they say and my pickup was given to another young lady who continuously kept lying telling me that she was on her way why lie if you can't make it just say that but don't lie and tell me you're down the block or you're turning the block or you're coming in 1 minute why lie people like these drivers and this company are not trustworthy they're horrible and that's sad because people need to get to their appointments on time where is the consideration so for people who have missed out on their appointments complain to MAS and get this service this business shut down this is unacceptable for everyone who has missed an important appointment to doctors to anywhere they had to go Don't ever use this action transportation they're horrible horrible people horrible drivers no respect for anyone's health.

Too bad I can't leave leave zero stars. Where do I begin. We used this company to transport my…read moremother from the hospital to her rehab facility. I was told a pick up time if 2:30pm. They arrived at 2:00pm... at this time I was downstairs getting stuff from my sister to dress my mom with. When I arrived on the unit, she was already gone. Luckily when I rushed down stairs they had just closed the door. I knocked on the door and this is why the problems started .... The drivers let me on the ambulance... this is nice but in times of COVID-19, This is dangerous. I can't believe a company lets people on their ambulances without checking for their COVID-19 status. Not only did they let me on the ambulance, they also drove me to my car to get some items for my mom. My mother was a missionary and goes every where with her Bible period. Fast forward almost a week , when we drop off new items to the rehab and ask for her dirty laundry, they state my mother has no belongings. None of the stuff I left with my mother in the ambulance made it with her. I get a phone call from the manager and owner and first thing they leave on my voicemail is all defensive talk... they have statements from drivers ect... I couldn't bear to listen to it. When I called them , they were so worried about covering for their employees, never once did they do an audit of where there employees actually went that day. They were rude and heartless. They have no idea or control over their employees. IT is not about the brand new clothing and toiletries that I'm really upset about. It's my mothers bible that she's had for over 40 years. All the notes and sentimental value. She has dementia and her bible is piece of the old her. All the material stuff can be replaced. If you love your loved one, please do right by them and choose another company. Please protect your loved ones. It's not worth risking them getting COVID-19 from practices against the CDC guidelines or them having their belongings "missing".

Had the pleasure of using this company just last month and am going to use them in the future…read more They are professional, courteous, kind to the patient being transported. They are CAREFUL drivers, such a pleasure to have them transport our family member. In my opinion, this company is the best to use in the Capital District. In addition, the cost was less than any other company. The transport vehicles are clean and quiet. Thanks Safe Care for providing a positive and pleasant experience!!

Not only did they inform me by email, 3 days before my daughter's wedding that they were no longer…read morein the charter bus business, offering no solution, they never refunded me my $800+ deposit! This had caused a lot of stress and aggravation between my daughter and I, worrying about getting 100 guest to the wedding venue, luckily we were able to scramble and get small party buses, sprinters, and a charter bus from out of town, you can only imagine the extra expenses it cost me! I waited a year in good faith for a refund, my next step is traveling upstate to court, another inconvenience and expense! I can't understand why I'm just not refunded my money! Shame on you Trent Griffan-Braaf, whom I sent a copy of the receipt and contract that you requested!

No call no show for a late airport pickup for 8 people…read more No way to reach the company after business hours.