Too bad I can't leave leave zero stars. Where do I begin. We used this company to transport my…read moremother from the hospital to her rehab facility. I was told a pick up time if 2:30pm. They arrived at 2:00pm... at this time I was downstairs getting stuff from my sister to dress my mom with. When I arrived on the unit, she was already gone. Luckily when I rushed down stairs they had just closed the door. I knocked on the door and this is why the problems started .... The drivers let me on the ambulance... this is nice but in times of COVID-19, This is dangerous. I can't believe a company lets people on their ambulances without checking for their COVID-19 status. Not only did they let me on the ambulance, they also drove me to my car to get some items for my mom. My mother was a missionary and goes every where with her Bible period. Fast forward almost a week , when we drop off new items to the rehab and ask for her dirty laundry, they state my mother has no belongings. None of the stuff I left with my mother in the ambulance made it with her. I get a phone call from the manager and owner and first thing they leave on my voicemail is all defensive talk... they have statements from drivers ect... I couldn't bear to listen to it. When I called them , they were so worried about covering for their employees, never once did they do an audit of where there employees actually went that day. They were rude and heartless. They have no idea or control over their employees. IT is not about the brand new clothing and toiletries that I'm really upset about. It's my mothers bible that she's had for over 40 years. All the notes and sentimental value. She has dementia and her bible is piece of the old her. All the material stuff can be replaced. If you love your loved one, please do right by them and choose another company. Please protect your loved ones. It's not worth risking them getting COVID-19 from practices against the CDC guidelines or them having their belongings "missing".

Had the pleasure of using this company just last month and am going to use them in the future…read more They are professional, courteous, kind to the patient being transported. They are CAREFUL drivers, such a pleasure to have them transport our family member. In my opinion, this company is the best to use in the Capital District. In addition, the cost was less than any other company. The transport vehicles are clean and quiet. Thanks Safe Care for providing a positive and pleasant experience!!

Excellent service. Dependable and friendly. Highly recommended! If you need a ride, look to King's…read morefor your drive.

I love Kings Transportation, down to the owner the drivers, the dispatcher, they are on time and…read moreif their stuck in traffic they do call and let you know. They have commitment, compassion, all their vibes are the best. When their driving they talk with you with respect and they are very responsible, I will always give them 20 stars they are the best that I have driven with. Thank you Kings Transportation I miss you all

I'm confused. I thought they were a non-emergency MEDICAL transport company. However, one of…read moretheir vans shows up in North Greenbush 4 mornings a week to take a female to work. She doesn't work in any type of medical-related company. Then they bring her home later in the day (btwn 1:00 and 2:00). Does anyone know if this is now acceptable bc I could use a ride to work twice a week.

This should be zero stars. Horrible experience. The driver was one of the rudest, nastiest,…read moreangriest, and most disrespectful people I've ever encountered. How is someone like this allowed to transport vulnerable people in need of medical care? NEVER use this company!

Not only did they inform me by email, 3 days before my daughter's wedding that they were no longer…read morein the charter bus business, offering no solution, they never refunded me my $800+ deposit! This had caused a lot of stress and aggravation between my daughter and I, worrying about getting 100 guest to the wedding venue, luckily we were able to scramble and get small party buses, sprinters, and a charter bus from out of town, you can only imagine the extra expenses it cost me! I waited a year in good faith for a refund, my next step is traveling upstate to court, another inconvenience and expense! I can't understand why I'm just not refunded my money! Shame on you Trent Griffan-Braaf, whom I sent a copy of the receipt and contract that you requested!

No call no show for a late airport pickup for 8 people…read more No way to reach the company after business hours.

I started riding this Taxi to get to my doctor's appointment s the driver is always courteous about…read moremy pick up and drop off The car is always cleaned and is very friendly i recommend this service to anyone who needs to get to their destination in a professional and timely manner they're very respectful and caring professionals I am always greeted and treated with dignity

These guys are the only legit taxi company in Albany. Unlike their competitors they answer the…read morephone and show up when they say they're going too. they work with you on the price and I recommend them highly.