Exceptional Professionalism and Unparalleled Service:…read more From the moment I walked into Christie's Lighting Gallery, I was greeted with a warm smile and welcoming energy from Angela Salahshurian. Despite my brisk demeanor and explicit expression of needing no assistance, Angela remained nothing short of a consummate professional. Instead of being put off by my curt ways, Angela responded with grace and understanding, making it known that she was there to help if needed but giving me the space, I desired. Her tactful approach allowed me to browse freely and at my own pace without feeling the pressure often associated with a sales environment I learned so much about lighting a room and design elements. Thank you, Angela, for turning my quick walkthrough into a memorable shopping experience. I look forward to future visits to Christie's Lighting Gallery. Doreen Tanenbaum

Terrible return policy....25% of purchase price. We have been customers of Christie's for several…read moreyears having spent thousands of dollars as our home built. Recently we went back to select sconces for our bedroom. The items we ordered were not in stock and delivery was delayed four months after purchase. The sconces were not as we envisioned. When we returned them, within one week of receipt, we were told the 60 day return policy starts on the day they were purchased not the day they were received. Although not listed anywhere on the paperwork or order we were told it does appear on the website. Crazy policy, as how is it possible to determine if the item is acceptable prior to receiving it. Last time we will go to this business. See less

I have a beloved lamp with a silk shade that had completely shredded. I wanted to save the lamp and…read morehave the fabric replaced. They actually have a craftsman who can hand sew a new shade. It takes a little time and it's more expensive than a new one but I love "saving" the original. I highly recommend this lovely store!

Owner was very helpful even though I got there at closing time. He suggested I bring in a lamp for…read morewhich he did not have the needed part. He said he thought he could make it work. Lots of lamp shades from which to choose.

Our architect had provided a basic lighting design but it wasn't comprehensive enough so he…read morerecommended 1 associate design. Loved working with them - great people. Clever designer and sharp as a whip. I think they have changed their company name to Agence.

An actual professional design firm; not an interior decorator that bills themselves as "lighting…read moredesigners". In Chicago lighting designers are practically a dime a dozen but they are scarce in the mountains of NC.

Even though I am a retired plumber, I could not identify my friend's shower valve. I went to…read moreFergusons and within 15 minutes not only did I know the manufacturer I talked directly to the factory rep. The rep is in the process of sending me parts so I can rebuild the faucet. On top of that, he informed that the faucet was still under warranty and there would be no charge! The staff at Fergusons, especially Doris, are excellent and know the the items they sell.

I am building a home in Asheville and have been working with both Tracy(bath fixtures) and…read moreMelissa(lighting) since December 2017. My project is not completed yet but so far it has been a pleasure to work with these professionals at ProSource. Building is a new experience for me and I have found both women to be not only professional but extremely knowledgeable and most importantly patient with me as I navigate the building process. With respect to plumbing and bath fixtures-I have had many many questions and have made several changes and adjustments to my original plans. Tracy has always been available to meet with me, speak by phone or by email to discuss many of my choices and concerns. She has gone above and beyond to help me achieve the "look" and quality I want. At one point after placing my order Tracy discovered a product I loved had been discontinued and she searched high and low to help me find it! What wonderful customer service! With respect to lighting-Melissa has really helped me navigate the confusing world of lighting and fans. She too is extremely knowledgeable and patient. I have had many lighting questions and made many changes to my original selections and Melissa is always available and willing to discuss this with me. She even visited my home build site to ease my mind about my fan dimensions! In summary, the experience of working with Tracy and Melissa at ProSource has made me feel as though I am part of a team whose goal it is to create a beautiful home for me and my husband. I am in the last stages of building and I really can't wait until everything is installed to see all our efforts come together. Thanks ladies!!!

From the owner: A Luxury Plumbing & Hardware Showroom…read more Our Asheville location currently does not have a showroom. It is set to open at the end of 2015. Thank you for your patience.

Our experienced was wonderful with Judy, the front desk receptionist, who made an appointment…read morewith Doris. We had 3 phone appointments and 1 in store appointment. Each appointment was productive and fulfilled my expectation. The key to getting exceptional service is to make the appointment. Trust me you will love the experience. Doris made my plumbing purchase a wonderful experience, that I have recommended a couple of people and my builder. Thank you Judy and Doris you are a dynamic team. we will be back!

Mid December, I ordered and paid Ferguson in full for Dreamline shower doors that were "in stock."…read more By mid January, I was still receiving emails from the Ferguson sales rep that she had not received a tracking number yet, and she could not provide any information on delivery, even though I informed her numerous other vendors promised to have them in Asheville within 5 days. This was clearly not a supply chain issue. Therefore, I contacted Dreamline directly, and I discovered that the order had never been placed by Ferguson. It was only with the direct intervention and follow up from the manufacturer that I finally received the shower doors. Dreamline was fanastic to do business with, and their product is great too. However, I will never do business with Ferguson again.

I've used the services of The Handyman Plan several times. Arthur is professional, responsive, and…read moreprovides excellent advice. He's done painting for me, made custom shelving, installed pantry shelving, created a custom trellis, installed towel bars and hooks. I'm always happy with the results!

Arthur is a great resource to have here in our area. He's prompt, professional, does great work…read moreand is cost effective. I'll definitely use him again!

I reached out to A-American Electric and got a VERY quick response, which I appreciated. I was in…read moreneed of a dedicated outlet in my basement for a treadmill because the power was tripping if I tried using a non-dedicated outlet. The team was able to come out very quickly--next day, I believe--and provide an exact cost for the work. It was a fair price, given their responsiveness. I appreciated how quickly they were able to work, and their level of professionalism. You may pay a slight premium for the services at A-American Electric, but for that premium you are getting timely/transparent service, and a high degree of professionalism.

Stewart and Andy came on time and addressed a complicated problem for us quickly. Will be using…read moreAAmerican again