We had my son's 9th birthday party here in January 2026, and I do NOT recommend this place at all!!! We were given false and misleading information about the birthday packages before booking, and everything fell apart the day oh the event.
The moment we arrived, we were told that the karaoke system in the party room we selected had been broken since the day before our event. They offered us the other room, but it was being used for another party, and we had to wait until 3:20pm for it to be available. Our party was scheduled to start at 3:30pm, which left us no time to decorate, even though we were previously assured we could decorate 45 minutes early with no issues.
When my son tried to use the arcade, he found out the birthday cards only worked on a few specific machines, which represented less than 3% of the games... extremely disappointing for birthday package that was supposed to include full arcade access.
To make things worse, we attempted to order food from the menu the staff provided, but the employee returned THREE different times to cancel our order because they had run out chicken wings, nachos, and mozzarella sticks. Basically, the only items available were pizza and fries.
Unfortunately, NONE of the information was accurate. Everything changed the day of the event, and we ended up having a stressful, frustrating, and very unpleasant experience. Huge mistake trusting what we were told. I would never recommend this place for a birthday celebration. Save yourself the disappointment and GO SOMEWHERE ELSE!!! It's not cheap ($52 per person), for the price we paid, we expected much better service. read more