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    American Dream

    3.6 (601 reviews)
    Closed 11:00 am - 9:00 pm
    Updated 3 months ago

    American Dream Photos

    AMERICAN DREAM ATMOSPHERE

    What's the vibe?
    Good for groups
    Good for kids
    Dogs allowed

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    Recommended Reviews - American Dream

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    Reviews With Photos

    H Mart Food Hall (Market Eatery) at the American Dream Mall
    Stephanie T.

    American Dream is open year-round and is a premiere entertainment and retail center located in the Meadowlands Sports Complex in East Rutherford, NJ. American Dream is a multiple floor destination experience with over 400 stores and attractions, featuring an indoor theme park, water park, ski slope and high-end luxury stores, over 70 food options from fast-casual to fine dining. And with no sales tax on clothing, American Dream makes it easy to indulge in exceptional attire. It is always a treat to visit American Dream and there is always something to do for everyone. It's definitely not my first time at American Dream, but most recently, on Saturday, August 1 and Sunday, August 2, 2026, I visited American Dream since I was attending BTS WORLD TOUR 'ARIRANG' at MetLife Stadium. There is an enclosed pedestrian bridge that connects the mall directly to MetLife which made it very convenient to go back and forth. My first stop at American Dream was The Rink @ The Arena to pick up my pre-ordered merchandise on Weverse Shop. There were signs indicating which way to go. The process was very smooth and easy. During the weekend, Korea Tourism Organization (KTO) brought "Your Korea Starts Here" to American Dream 11:30 a.m. - 8:00 p.m. (both days) for free. It was an immersive K-Tourism roadshow featuring traditional Korean music and dance performances, K-Pop performances and Random Play Dance, K-Pop quizzes, dance challenges, and audience participation, Korean food and K-Beauty experiences, interactive cultural exhibits and photo experience, commemorative event charm collection, Korea travel information and destination inspiration, promotional giveaways and prizes hosted by partner organizations at American Dream Court A. Attendees who register on-site will also be eligible to enter a drawing for a round-trip flight between Newark Liberty International Airport (EWR) and Seoul (ICN). The event showcases both Korea's rich traditions and contemporary lifestyle, learning about Korea's culture, tourism, and lifestyle into a celebration of Korean culture, travel, food, beauty, and entertainment to experience Korea firsthand while discovering why it has become one of the world's most dynamic travel destinations. The "Your Korea Starts Here" event was so much fun and everyone was very friendly. I really enjoyed meeting other people and the vendors. On August 1, 2026, the American Dream Mall also hosted The Hambletonian Show inside The Garden Court. I had the opportunity to meet Aiden & Pearl, friendly ponies from the organization HorseAbility. Besides checking out the events, I also walked around, checked out a few stores, and ate at the H Mart Food Hall (Market Eatery). There are plenty of seating options around. Anytime I go to American Dream, it is always a treat and I look forward to my next visit.

    Koi pond
    Veronica K.

    Don't believe the hype, this is just a mall. Three whole floors of plastic junk! Seriously, there's a million stores selling plastic toys so if that's your thing you'll be pleasantly surprised. I do like the designing of the mall, and their luxury end (I believe it's called Pearl? Or maybe just section F?) is actually quite aesthetically pleasing. The best part of it all isn't the gimmicks, like the theme parks or the ski slope, but it's actually the food. This place hosts the nicest H-Mart cafeteria I've ever seen, and there's tons of options all around the mall. Whatever you're feeling, from fast food to viral trends to a sit down meal, they've got it. If you're nearby and need a mall it's fine. Otherwise, you don't have to travel out of your way for it like I did.

    Mei C.

    Been wanting to visit this popular mall for quite some time, and finally made it this past weekend. This place is massive spanning more than 3 levels, combined with shops, amusement parks, and food courts. In celebration of Fifa World cup, there were lots of resting places with big screen televisions broadcasting the games. Shops itself are aplenty, though the luxury brands aren't as much as I hoped for. I especially like the Uniqlo location at this mall, its has a huge selections of stocked items. Food Court itself was okay~with typical fast-food vendors. Though, the waiting line for Jollibee was really long (I was on the line). Bathrooms were kept clean and tidy, and the parking lot was easy to find. Overall, a good place to spend the day away.

    Rachel S.

    4/17/26 Had some time to spare before heading to the airport. Decided to come here and look around. This mall is gigantic covering many blocks. It was beautiful with plenty of shops and activities. Most of the clothing stores were chains that I am familiar with but had lower quality items. However the Address store was large and very impressive. There are a lot of food options and many activities for kids. It is a great place for families to spend the day.

    Ugg
    Hank C.

    Very crowded on a wet and rainy Memorial weekend. They need better ways to tell what lots still have parking - they have the all parking decks sign as full/closed and then they were still letting people into lots B/C and others... so... yeah. Especially late afternoon when the morning crowds shifted. Just terrible traffic guards as they frantically were trying to direct people and yet roads were closed. Made some weird u-turns around the stadium. Similarly in the mall, some messes where a lady was trying to carry a stroller down an escalator. A few security guards just rolled by but no word. Aren't they supposed to tell people not to do that for the liabilities/risks part?? Lot of people in the food court and the AD wifi is a must (though requires an awful lot of information - birthday, really?) given the spotty 5G coverage (strong but too many people so the system was overwhelmed... do better, Verizon). Parking also up now to $6.40 from $5. A few pop-ups like the Miniso Star Wars area and they're preparing parts of the mall for the World Cup celebrations. We'll see how bad traffic is when they get started with the World Cup - I predict a messy, expensive affair. As for a store/prep, they've continued to slowly fill in with stores. Wait times at some shops are still pretty high for Hey Tea and other food stalls, but that's not AD's fault - it's good they brought in desired vendors.

    Menu
    Melody C.

    Never would I have thought that I would be standing right in the middle of the second biggest mall in the U.S. But there I was on Mother's Day. Perhaps it's because of the sheer size of the mall or perhaps people were busy celebrating Mother's Day elsewhere, but it wasn't as busy or crowded as I would've expected. Although the food court wasn't packed, the wait for Jollibee was insane (probably a 25-35 minute wait). It was worth it though, I hope more malls in the U.S. have Jollibee. After eating, I explored the mall a bit. American Dream has a NHL-reuglate size ice skating rink (entrance is on the first floor, where you can also get the tickets). But what's wilder is the ski and snowboard resort - the first indoor snow resort in North America. I didn't go in but I could feel the chilliness from the condensation on the windows. There's also an NJ Hall of Fame, laser tag, Sesame Street Learn & Play, and Nickelodeon Universe inside. You can enter Nickelodeon Universe (no tickets needed) but you need to buy points to go on the rides. Even if you don't go on the rides, there are plenty of photo ops. I saw Spongebob and Squiward taking photos on a stage. Other cool things about American Dream: A ferris wheel called American Dream that allows you to see the NYC skyline, a Toys "R" Us train that goes around on one floor, and HMart. There is a fancier part of American Dream with high-end stores, too. I didn't come here for shopping though. Plenty of spots in the parking garage and it's $6 for each vehicle, though the first 15 minutes are free.

    It's Sugar
    Matthew W.

    Absolutely colossal mall filled with an entire arcade, mini golf course, multiple huge food courts, escape rooms, kiddie train, a Nickelodeon theme park, indoor ski/snowboard slopes (and lift), ice rink, and Dreamworks water park. While it's expansive, clean (including bathrooms) and modernized, it's also quite pricey, as even the parking costs money. In-keeping to its "American" theme, everything is also much bigger; the stores are also larger with more selections, and often encompass multiple floors. Pretty much every popular cartoon and anime figure you could imagine is represented, and so is every popular food and retail brand. It's definitely catered towards kids with all the entertainment, toys, and sugary sweets. The American Dream mall is truly a facsimile of the American Dream - crowded, expensive, consumerist, fun, and filled with grandeur. It's certainly a full day of indulgent entertainment for children, a cool hangout spot for college kids, and a spectacle for adults.

    York L.

    Very busy. There's four section A-D and three floors. If you haven't been, it is worth a visit. The H mart food court is great. Have numerous selections. When we went, it was Easter decorations. It was festive.

    Monopoly sculptures
    Mel Y.

    I've never been to the American Dream Mall and going on a Saturday afternoon is enough to satiate the curiosity for a long while. Traffic and parking are a pain but there are a lot of things to do, eat and enjoy once you're there. I think the hype is greater than what it is once you get there. They have a water park, amusement park, ice skating rink, Nickelodeon center, mini golf and more, so lots to do for the family but each of these things cost money. And they have the usual retail shops, as well as two different food courts, one Asian/hmart and one more typical. There's also full service restaurants like the Yard House. I like the hmart food court better in terms of types and quality of foods. The other food court does have Van Leeuwen Ice Cream ($8 for one scoop!) and Bang Cookies which had a super long line. Hmart here is small and more of a convenience type area though they do have some produce, freezer items and limited prepared items. I appreciated the different photo opportunities throughout the mall, whether it be cute statues, a garden area and lunar new year decorations. While the mall is large, it doesn't feel as unmanageable as even the Garden State Plaza because of the way it's spread out. We did have to refer to the kiosks to direct us in which direction a few times. Outside the bathrooms they have a water filling station. Parking is free for the first 15 minutes and $6 for the day and can get very crowded. You take a ticket and then can pay indoors at the kiosks once you leave. You can also prepay but it's not necessary.

    Letty C.

    The American Dream Mall has taken the average mall and shopping experience to another level. Actually three levels of what feels like hundreds of stores and several parking lots. This is defintely family friendly mall, adventures for the children include the Dream Wheel, DreamWorks Water Park, Nickelodeon Universe, The Rink, and Sea Life Aquarium, I found my favs H&M, Zara, Sephora, and Ulta Beauty. The high end stores are also here including Gucci, Saint Lauren, Tiffany & Co., and Hermes. But.....the food court was sketchy. I understand it's a high turn around because of the crowds, but management needs to re-invent a more effective way to keep the tables clean. These tables were unapproachable. We sat down in the food court, but we had to clean off our own table. We ask for assistance but the attendant didn't return. Seriously. The common areas were packed, but the individual retail stores were not crowded. The stores I visited the lines move quickly, and everyone was helpful. I would definitely visit here again, but not around the holidays.

    Original project called Xanadu with its wooden ceiling
    Eloy Y.

    In many families, getting a picture taken with a shopping mall Santa is a key part of Christmas. The first retail Santa is believed to have landed his sleigh at a store in Philadelphia in the 1840s as a means of drawing folks inside to shop for dry goods and confections. Located at Court C inside the American Dream mall in East Rutherford, my partner and I were able to see the Holiday Dreamland come alive with holiday cheer with their own Santa seated on a sizable couch that would fit the small family. Today, December 6th, is Saint Nicholas Day. It recognizes the third-century saint who became an inspiration for the modern-day Santa Claus.

    The center of the mall.
    Maggie M.

    Kept clean. I think the food should be on all one level, kind of annoying you have to go through all three levels before picking. There are a lot of things to do there though, activity wise which everyone can appreciate.

    Diana S.

    I wanted to love this place forever. Started visiting January 2023 for Big SNOW, met my partner while he worked there. After 2 years of regular visits and watching the decline firsthand, I have no intention of returning. Here's why. PARKING IS PREDATORY Started at $5. There WAS free parking for the first hour then dropped to 30 minutes then out of nowhere to 15 minutes. Parking now costs $5.39. Maybe more. I haven't been back in months. On MetLife event days, parking jumps from $5.39 to $80+ with NO warning. Affecting employees, patrons of the mall, not just Met Life guests. Employees only get free parking in teeny tiny, hidden Deck B on weekdays (excludes MetLife event days & weekends). So my partner refused to pay for parking and always had someone drop and pick him up. Don't pay the machines before leaving inside the mall. If exiting takes longer than the paid time, you're charged AGAIN. Customer service is abysmal. BIG SNOW While it is America's only indoor snow dome, I have a pass expiring and I don't care. I have no intention of returning. Most injured I've ever been on than any mountain was here. Why? Negligent beginners with no slope etiquette during peak times (Oct-Feb). Regular riders are great but one-time guests are dangerous and prioritized. Just because you can ride here doesn't mean you're mountain-ready. Their "advanced" slope is a bunny hill compared to real greens. But it is the best place to learn. I'll say that! HIDDEN FEES EVERYWHERE "AD tax" marks up everything. $12 meals elsewhere cost $16 here. Same for retail. Not transparent at all. MALL IS ACTUALLY SMALL What makes it "big" are experiences (Big Snow, Nickelodeon Universe), not stores. Large upscale section is always empty but nice to sit in. Actual store selection is limited. But also with the hidden tax I don't feel comfortable shopping jere at all. TRAFFIC IS DANGEROUS MetLife event days: traffic attendants are hostile, won't let you through. I was just trying to pick up my boyfriend from work. My partner has a metal rod in his spine and had to walk 5 blocks in between cars with these traffic attendants cursing at us and screaming to meet me & my car on the street (no sidewalks) because I couldn't reach him because of stupid MetLife and their events affecting mall patrons. Traffic employees screamed at us all the way until leaving. Absolutely horrible. Genuinely dangerous having that many people landlocked with zero proper management. Drop-off area exists (ground floor, not first) but NO signs, NO correct info given to anyone. I've directed confused guests/drivers countless times. Turnpike entrance frequently closed without warning or detour signs. Got lost multiple times that even the GPS couldn't keep up. DECLINING STANDARDS Mall was pristine in 2023. Now filthy from foot traffic. Motorized animals roam freely with entitled operators. There should be in designated area like bumper cars, not loose around patrons. Deck C has hidden speed bumps without warning jarring even at slow speeds. OVERALL Concept has potential but execution is disastrous. Predatory parking hidden fees, dangerous traffic management, prioritizes money and Met life over actual guests, declining cleanliness. They're clearly making desperate money grab attempts. Consumers deserve to know what they're walking into. If you still want to visit: avoid MetLife event days entirely, concert games whatever. Budget extra for hidden taxes, visit Big Snow off-peak only, pay for parking right before leaving, not inside the mall, have GPS backup plans. One regret: never saw the aquarium (supposedly it's really cool). Everything else I can live without. My boyfriend has left Big SNOW a few months back because that's a whole other issue of itself. And I'm so thankful I never have to pick him up from this mall or deal with American Dream traffic again. It's traumatizing at best!

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    Great mall. Sooo much to do! We took two days to go through it. You'll literally be there all day. Activities for everyone!

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    Page 1 of 16

    Ask the Community - American Dream

    How big is it?

    MASSIVE! American Dream is the 2nd largest mall in US.

    How much to enter?

    $5 parking fee

    If you go during winter, are there lockers for you to leave your coats if you'd like to go on rides?

    For DreamWorks, yes there are lockers for rental. I have not been to Nickelodeon Universe Theme Park but my guess is that side should have lockers too.

    Can I bring my dog to the mall?

    Yes you can. Just not allowed in the amusement/water park unless its a service dog

    What is this mall like on a Sunday? Are enough stores open or does it feel dead?

    Most clothing stores are close on Sunday! Entertainment activities and restaurants are still open. American Dream sits in Bergen County. Bergen County's blue laws restrict the sale of certain goods on Sundays, forcing all department, mall and most… 

    How much is parking now?

    $5.00

    The stores are open today?

    The dummies that built the American Dream put there Mall in Bergin County NJ, where store must be close on Sunday due to 'Blue Laws'. but the rides and restaurants are open

    Is parking free?

    No, I think minimum is $2 for less than an hour

    What do stores opened?

    you are asking for the time or the name of the stores? if time then-… 

    How much is the Ferris wheel?

    Money yes

    How much is it to rent an animal?

    In one of the hallways on Level 1 near the Secret Garden there is the American Dream Riders. They rent electric powered animals to ride around on. As of Jan 19, 2021, they… 

    Is it cold walking around the mall or can I leave my coat in the car?

    The Mall is completely enclosed. The atmosphere is comfortable without a jacket. When my family visits we usually leave our jackets in the car. We'd rather brave the cold walk in than carry our coats around this immense place.

    What are the food options at ADM, are we allowed to bring food from outside?

    I can't see why can't bring outside food. They do have high security check with bags prior to entry but I believe its for firearms. Not many choices for food expect 1 seating… 

    Does anyone know how much the pricing is for the skiing ( like how much is the ski rentals etc..)?

    In speaking with people coming out of the skiing area. My understanding is that the entrance fee is $30 & $50 for skii gear. Kinda cheap if you ask me in comparison to going to ski resorts for sure!

    Can someone please tell me if parents have to pay full price to get in The Nickelodeon Park? Is there a different price for seniors?

    it's $45 to enter even if your not riding rides. I was just there. $60 for all access which… 

    Can you buy tickets at the location?

    Yes, there is a ticketing counter by the entrance to the park.

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    Review Highlights - American Dream

    Bumping it up to 5 stars, big snow has indoor skiing, LEGO discovery center and the aquarium is fun to check out.

    Mentioned in 36 reviews

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    Nickelodeon Universe

    Nickelodeon Universe

    3.1
    (250 reviews)
    0.1 mi

    This is a fun indoor amusement park. They pack a ton of rides into a relatively small space,…read moreincluding several rollercoasters. You can walk around for free and purchase wristbands if you want to enjoy the rides. I came on a Thursday and lines were not too long. Most rides require kids to be 3 feet in height. There were not really any options for babies under 1, except for a play space with blocks and climbing. They have a good amount of seating and a small arcade inside as well. It's part of the American Dream mall with tons of other attractions, including a water park and an aquarium, so it's a great place to spend a full day.

    We did bundle tickets with the water park. We visited on a Saturday. We arrived around 10:30am and…read morethere was a line already for the 11:00am opening. They had a character come out for pictures for some entertainment. I visited with a 48" kid and a 36" kid. The taller one could go on most things but they interpreted 48" as not tall enough to ride things that said "those 48" and under" must ride with an adult, so since I was unable to leave the smaller child, he couldn't ride those ones. The smaller kid was limited in rides though. No roller coasters for the little one which was disappointing for her. I loved the 90s Nickelodeon nostalgia. Still had a bunch of Paw Patrol for current littles. There's also an arcade but luckily I was able to avoid that. We went to the food court for lunch and returned after. There are also character appearances-we got pics with Marshall and Rafael. I'd love to return when my little is just a little bigger!

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    Nickelodeon Universe
    Nickelodeon Universe
    Nickelodeon Universe
    Free photo op on stage. Of course line was long

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    Free photo op on stage. Of course line was long
    Sesame Street Learn & Play

    Sesame Street Learn & Play

    3.7
    (16 reviews)
    0.1 mi

    We had a ton of fun visiting for the first time. There was a lot to do and each area was cute and…read moreinteractive. We only got to spend a short amount of time in the grocery store part bc we were kicked out so they could clean up and reorganize, which was disappointing bc it was one of our favorite parts. It's was extremely hot inside the entire place including the little theatre the entire time we were there. I mean hot.. we were sweating and uncomfortable. And some of the games were out of order in more than one area, which shouldn't be. The bathrooms were cute with the grown up and children toilet and sink all in each of the family style bathrooms. The employees that we interacted with were nice.

    Admission prices are too expensive. This is the first establishment we've tried that have to let…read moreBOTH parents pay. Other kids areas, only kids are paid for since they are the only ones that uses the facility. The parents usually just supervises. Plus use of shoes in cookie monster's ball pits are not monitored suggesting lack of cleanliness in that specific area. Nevertheless, its our son's favorite part with the grocery next and playground. Playground is not very well lit, well the overall interior looks dark really. Good lighting should be considered especially since there are smaller kids. The restrooms are well kept during our visit however which was good. And there are timely appearances of characters. Staff were also helpful during checkin and the "grocery store" was organized timely.

    Photos
    Ball pit
    Ball pit
    Sesame Street Learn & Play
    Broken hammers! And out of order . All the children waiting for 1 machine

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    Broken hammers! And out of order . All the children waiting for 1 machine
    DreamWorks Water Park

    DreamWorks Water Park

    2.9
    (199 reviews)
    0.1 mi

    We bundled tickets to the water park and amusement park and spent one day here. We arrived around…read more10:30am (they opened at 11am) and there was already a line. We were let down around 10:55am and let into the water area promptly at 11am. We easily got three seats right in front of the wave pool. We had myself and a 36" tall kid and a 48" tall kid. 48" could ride all water slides. The 36" year old was relegated to the kiddie slides in the Kung Fu Panda area and the Arctic Zone slides but she still had a blast. The highlight was probably the hot tub. The kids loved that they could go in too-we made several visits throughout the day. The lazy river was also fun but the kids preferred no tube. There are two paths and one is less lazy than the other. The wave pool was fun without a tube and, actually, most people didn't have one. My youngest loved the dance party with King Julian from Madagascar. The Arctic zone has 6ish slides for 36"+. The Kung Fu Panda area has 5-6 slides also 36"+. We also spent some time in the Gabby's Dollhouse splash pad. This is for the VERY youngest guests. My 7 year old went on some 48"+ slides right next door and my 4 year old was done in 15 minutes. We also had lunch at the burger shack and it was decent for an amusement park burger and hot dog. We also secured a locker but could have in retrospect kept everything at the towels as long as I kept my bank cards/phone in my watertight case. I really look forward to returning here in the future and so do my little companions!

    My honest opinion- I hate waterparks. Period. But for the sake of my kids, I decided to come here…read moreand rented their skybox suite thinking it'll be nice to have a little privacy.. Park is only opened for certain hours of the day. If you show up as soon as they open, you'll wait in a huge line waiting to get in. Those who reserved skyboxes check in and wait for a staff member to bring you to the skybox, which gets complicated because they're stopped every couple of feet to get asked questions by other people. Idk if it's cuz we went in the middle of a heatwave, but our skybox was HOT AF. I mean no AC and the heat from the pool + the glass windows, it was a total greenhouse effect. You're sweating the minute you walk in, your kids are hot, youre hot- you can imagine the frustration building up to dropping your things off and going straight to the water. We immediately hit the wave pool and with a one year old, the skybox isn't the best when they need to nap and you don't have anything to keep them comfortable, other than the wagon we came with. The waterpark itself was surprisingly clean. I was expecting the strong chlorine smell but shockingly, there wasn't any. A LOT of people but didn't feel like I was crowded over unless you're in the lazy river. We stayed the whole day but I went out with my 1 year old so we can get some AC and air. I would keep in mind that if you're getting the skybox suite, this would be best in the fall/winter time. The skybox was clean-ish but I know it's anything but. They have cushioned furniture and who knows how often that gets cleaned, our soap dispenser wasn't working, and our fridge just water and a few cans of ginger ale. You can request to have it refilled but we really weren't trying to stay In the room for long. I would come back but only for a special occasion. Definitely bring water shoes cuz you can bust your ass on the floor here. Water shoes and towels are available for purchase but def bring your own to save money.

    Photos
    Full view of space in BALI suite
    Full view of space in BALI suite
    DreamWorks Water Park
    As soon as you walked in

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    As soon as you walked in
    Dream Wheel

    Dream Wheel

    4.0
    (21 reviews)
    0.1 mi

    I'm normally scared of Ferris wheels because they are slow but move too much. This does not scare…read moreme. It's enclosed and goes very slow. There's seating when you pay for the VIP option and you can connect to the Bluetooth for music. The staff here are nice and friendly. My family had a great and memorable time. My son talks about it often and wants to do this again

    America was on the hunt for a unique centerpiece to outshine the 1889 World Fair's Eiffel Tower for…read morethe 1893 Columbian Exposition in Chicago. Enter George Washington Gale Ferris Jr., an engineer with a head for heights and a knack for defying gravity with a dream about building a giant, rotating wheel. An early version placed three of the wheels--each 50 feet tall--at Asbury Park and Atlantic City in New Jersey, as well as at Coney Island in New York. This grand spectacle, the Ferris Wheel, is an iconic symbol of fun, frolic, and fright, providing a panoramic view of the landscape with each towering rotation. For some of us, family member and I took a spin on the Dream Wheel by Skyviews at American Dream, located in East Rutherford. There are 27 climate-controlled gondolas that offer thrilling views of the Manhattan skyline, including sights of the Empire State Building, One World Trade, 30 Hudson Yards, and Vanderbilt Tower, and in NJ, overlooking the American Dream Mall, the epic MetLife Stadium, and beyond. The ride duration lasts about 20 min and goes around only once really slowly. If your party is less than 6, one shares the gondola with other visitors. This is just your run-of-the-mill tourist attraction without going into Manhattan, and if one's budget allows doing something extravagant, then go!

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    Dream Wheel
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    Dream Wheel

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    Activity Bus

    Activity Bus

    1.0
    (2 reviews)
    11.1 mi

    AVOID THE COMPANY AT ALL COSTS. It's a scam and also unbelievable that Groupon would partner with…read moresuch a dishonest company. I bought a Groupon deal for 2 people to 6 Flags with transportation. It seemed like a good deal until AFTER buying the Groupon, the company asks me to pay $29.43 in taxes directly to them. They then canceled the trip due to weather a whole week before the trip was scheduled for. I could not make the alternate date so I asked for a refund. I jumped through a few hoops before Groupon refunded me and then I spoke to JOMAR SMART at 646-327-7545 who promised I would see the taxes refunded within a few days. After not seeing a refund after a week, he has since been ignoring my daily calls for two weeks since. I filed a dispute with my CC company but it is not likely it will get resolved if these people went AWOL. This is a scam artist taking of with people's "taxes". It's pretty much criminal.

    Where do I begin with this company. First I purchased a deal they were offering through GROUPON for…read morea theme park with transportation and food voucher included. Being that it was a good deal I convinced my sister and mother to purchase the deal as well so that we could have one last family outing as the summer was whining down. I contacted the vendor ( Activity Bus) on Friday September 18th 2015 to make arrangements for my outing. The vendor communicated what theme parks he would be servicing and what dates were available. We agreed on Hershey Park on Sunday October 11th, leaving from Downtown Brooklyn at the Barclay's Center. We communicated to Mr. Smart that we are a family of 10 and he assured us that he could accommodate us. On Thursday September 24, 2015 I contacted Mr. Smart to inform him that it was brought to my attention by my niece that Hershey Park was closed that weekend. Which is something I would accept the vendor/organizer to know prior to making arrangements. I contacted Mr. Smart via text and phone call leaving a voice mail and received no response. In the texts that I sent I asked Mr. Smart to please provide further information and plan details. on Friday September 25, 2015 at approximately 8pm I was able to speak with someone a woman that answered Mr. Smart's phone, who was polite and helpful who offered Great Adventure as an alternate. That was fine and we agreed on Great Adventure for Sunday October 11, 2015 for my family of 10. I communicated with the woman once again on Thursday October 1, 2015 as i needed to change one of my participants to which she was accommodating. I also at that time asked the woman for the details of the trip i.e. what time the bus would be leaving to and from the park, what could li bring onto the bus the usual stuff and was told that i would be contacted three days prior to the trip with all the details which I was okay with. On Friday October 9th 2015, I contacted Mr. Smart via email asking if he could please provide me with the details with Sundays trip to Great Adventure. NO RESPONSE. On Saturday October 10, 2015 I contacted Mr. Smart leaving messages on his phone NO RESPONSE. Finally someone answered the phone and told my sister the details of the trip and where we needed to meet the bus. We were all set and excited for our family day or so we thought. At exactly 1:57 am on Sunday October 11, 2015 we received a text from Mr. Smart stating that the trip had been cancelled due to a on going dispute with GROUPON and ill activity from participants. And that we needed to contact GROUPON for our refunds. Let me say this first of all they were not disputing till 1:57am. They could have contacted families from earlier during the day. What they did and how they did it was completely and utterly unprofessional. There were a series of red flags with this vendor but we tried to give them the benefit of the doubt and support a local up and coming business. To make matter worse when we contacted GROUPON they themselves had no record of any disputes with the vendor. GROUPON did in fact refund what was paid to them however the so called taxes that were paid directly to the vendor has yet to be refunded and of course no one is answering calls or voicemail's. This has been the worst experience this vendor is unprofessional, and unreliable and does not deserve anyone's business.I there was away to give negative stars that is exactly what I would give them. Extremely Disappointed in Crown Heights Brooklyn!!!!!!!!!

    American Dream - shoppingcenters - Updated August 2026

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